<p>WHS Dispute Resolution Procedure</p><p>Purpose The purpose of this procedure is to provide guidance on communication, consultation and resolution of health and safety issues.</p><p>Scope The procedure outlines the requirements for the communication of WHS information and workplace issue resolution responsibilities. The scope is applicable to management, employees and clients.</p><p>Management The management of [insert company name] is responsible for:</p><p> Ensuring processes are in place to communicate WHS issues affecting their permanent employees and contractors; Addressing and assisting in the resolution of ‘immediate risk’ issues reported by permanent and contractors; and Liaising with key representatives to ensure issue is resolved and actions are implemented to prevent reoccurrence. </p><p>Work Health and Safety Representatives [Insert company name]’s Work Health and Safety Representatives are responsible for: Providing information to employees on issues relating to their health and safety at work; Addressing workplace WHS issues that may be reported; Escalating issues reported that may be identified as an ‘immediate risk’ to management; Ensuring that issues are resolved and actions implemented to prevent reoccurrence. </p><p>Employees Employees are responsible for: Reporting workplace issues; Participating in consultation processes and communicating any relevant WHS information; and Assisting (where possible) in the resolution process. Definitions</p><p>Issue Resolution</p><p>[INSERT A DEFINITION OF ‘ISSUE RESOLUTION’ HERE]</p><p>WHS Consultation</p><p>[INSERT A DEFINITION OF ‘WHS CONSULTATION’ HERE]</p><p>Immediate Risk</p><p>[INSERT A DEFINITION OF ‘IMMEDIATE RISK’ HERE]</p><p>Procedure</p><p>How to Resolve Workplace Issues It is expected that [insert company name] will consider the following in the event a WHS issue is reported by an employee or contractor, or a client: 1. <INSERT THE STEPS THAT ARE REQUIRED IN YOUR WORKPLACE TO RESOLVE ANY WOKPLACE CONFLICTS. INCLUDE ANY STEPS NECESSARY TO RESOLVE THE DISAGREEMENT BETWEEN PARTIES.></p><p>Documentation of Consultation & Issue Resolution Consultation arrangements and the resolution of WHS issues are to be thoroughly documented by [insert company name]. This may include diary notes, actions listed in the database system, emails, letters to relevant parties, meeting minutes etc.</p>
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