<p> STEVEN L. HOFFMAN 9409 Saratoga Ct, Hickory Hills, IL 60457 Cell: (708) 837-2041 E-mail Address: [email protected]</p><p>CAREER EXPERIENCE</p><p>KEYPOINT GOVERNMENT SOLUTIONS October 2012- Present Investigator</p><p>SEAL TIGHT PROTECTIVE SERVICES September 2012 Security Supervisor at Ryder Cup</p><p>USIS January 2002 – March 2011 Chicago, IL</p><p>Senior Analyst: Department of Homeland Security/ICE-IRC (Contract position)  Supervised IRC Analysts and Program Specialists while communicating with Federal counterparts to determine removability of suspected aliens.  Performed database checks; updated EARM and ENFORCE  Referred FUGOP/VCAS cases to appropriate Federal authorities  Enhanced the District’s ability to optimize both performance and financial goals through solid efficient case management. </p><p>Senior Investigator –Contractor Liaison/Office of Security Liaison 2008 - 2010  Supervised 30 Independent Contractor Investigators and 15 Office of Security Field Investigators  Managed and assigned case assignments to investigators  Increased IC staff utilization by promoting USIS policy ?  Monitored regional investigative production and maintained quality standards </p><p>Kansas City, Kansas - District Manager 2007 - 2008  Managed and mentored 4 team leaders who were responsible for 120 district investigators  Directed and coached staff to abide by organizational policies, practices and procedures  Monitored the meeting and exceeding of monthly production forecasts  Collaborated with Operations Manager to ensure annual financial goals were met</p><p>Work Load Leader – Chicago District 2006 - 2007  Defined case assignments with a detailed and in depth understanding and knowledge of the case coverage requirements and field investigative techniques to field and contract investigators.  Monitored case scheduling patterns and trends; controlled all necessary protocols, traced district productivity and reduced workload imbalances. </p><p>Special Investigator 2002- 2006  Performed background investigations for potential and existing federal employees and federal contractors including conducting interviews, retrieving records.  Generated detailed reports of interviews to the Office of Personnel Management. MORAINE VALLEY COMMUNITY COLLEGE 2002-2006 Palos Hills, IL Adjunct Faculty – American Literature  Developed syllabus for American Literature Class  Taught literature from Colonial Period to Romantic Period  Reviewed and critiqued assignments; prepared quizzes and exams</p><p>CARL SANDBURG HIGH SCHOOL 1999-2002 Orland Park, IL Substitute Teacher  Assisted the primary teacher with the coordination of lesson plans  Followed practices consistent with school policy</p><p>BRIDGEVIEW POLICE DEPARTMENT 1980 – 1999 Bridgeview, IL Sergeant  Supervised, coached and mentored 12 patrolmen/women and detectives  Facilitated daily roll call; led daily training brief  Developed quarterly reports to Illinois Department of Corrections  Managed administrative inventory, e.g., report forms, supplies Task Force Agent (Detective)  Appointed as Task Force Agent for U.S. Department of Justice, Drug Enforcement Agency  Participated in drug investigations Patrol Officer </p><p>EDUCATION</p><p>GOVERNORS STATE UNIVERSITY University Park, Illinois Masters of Arts- English Bachelors of Arts – English</p><p>VOLUNTEER ACTIVITIES</p><p>Adult Chaperone/Worksite Leader at annual church organized Teen Group Work Camp 2009-2012</p>