<p>Job Description TITLE: Computing and ICT Technician GRADE: 7 (points 16-19) £16565 actuall salary HOURS: Permanent part time – 37 hours per week term time x 41 weeks RESPONSIBLE TO: ICT Systems Manager JOB PURPOSE: Based within the IT Services Department you will be working alongside and assisting the ICT Systems Manager with the many aspects of the ICT network infrastructure. Supporting all members of the staff and students in their use and understanding of ICT equipment and software. Helping to monitor and maintain the varied ICT hardware and software across the academy, including PCs, printers, any portable devices, switches and servers, wireless and cabled infrastructure along with all types of classroom ICT and multimedia equipment. Job Description  To check and maintain on a regular basis all ICT suites, ensuring where possible that they are fully effective and operational for lessons.  To be responsible for the logging, monitoring and actioning of the support calls via the helpdesk.  To man the ICT Helpdesk and telephone support when needed.  To assist in ensuring the efficient day to day running of all ICT resources including network printers, switches and servers, desktop computers, laptops, tablets, projectors, interactive whiteboards and touch screens, digital signage, multimedia and other portable equipment.  To update and maintain online systems including the website, Office 365, room booking system, “Groupcall”, “Ruler”, “ParentPay”, “School Comms”, and any of the on-line learning resources including “Show My Homework”, “Earwig”, “Active Teach”, active Learn”, “Kerboodle”, “Geo Maps”, etc.  To install, set up and test new software, commissioning new hardware as required.  To carry out routine maintenance including electrical testing, cleaning and repair of all types of ICT equipment.  To support children’s learning in the ICT suites and the classrooms, by supervising groups of students where appropriate as well as working alongside teachers.  To promote the use and understanding of ICT within the academy with staff, children and parents.  To ensure the availability of a fully operational network, admin and class computers and any other ICT equipment, liaising with on and off-site technical support where necessary.  To liaise with the ICT Systems Manager and teaching staff, identifying, evaluating and developing learning resources, software and equipment for use in the implementation of the National Curriculum for Computing and ICT, including input into the development of computer programming activities and multimedia system.  To liaise with the ICT Systems Manager and staff, identifying, evaluating and developing administration system with emphasis of efficient running of the network.  Maintenance of stock and inventory records.  To provide support, assistance and training for users of the Management Information Systems (MIS) on the network.  Upkeep of computer based pupil records/lists etc. and any other computer based administration/financial records needed to support the academy’s effective operations.  To undertake personal training and to use that training to improve and support the work of other computer users within the school.  Any other duties which may be reasonably required by the Principal or Line Manager.</p><p>SPECIAL FACTORS: Subject to the duration of the need, the special conditions given below apply: (a) Due to nature of the work a flexible approach to working hours will be needed. (b) The nature of the work will on occasions involve the post holder carrying out work outside of normal working hours of the academy. (c) The post holder may be required to attend, from time to time, training courses, conferences, seminars or other meetings as required by his/her own training needs and the needs of the service. (d) Expenses will be paid in accordance with the Local Conditions of Service. (e) This post is subject to a check being carried out at an Enhanced level by the Disclosure and Barring Service regarding any previous criminal record. The above list is not exhaustive and the duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variances are a common occurrence and cannot by themselves justify a reconsideration of the regrading of the post. It is vital to the ethos of the support team that the post holder is flexible in taking on tasks, willing to offer help to, and cover for, other members of the team, and treat co-operation and support for colleagues as a top priority. Welland Park Academy is seeking to promote the employment of disabled people and will make any adjustments considered reasonable to the above duties under the terms of the Disability Discrimination Act 1995 to accommodate a suitable disabled candidate.</p><p>Post holders signature…………………………………………………………..Date………………………………………………………… </p><p>PERSONNEL SPECIFICATION</p><p>TITLE: ICT Technician GRADE: 7 Essential Desirable Evidence Key Skills & Ability to communicate and explain Knowledge of LAN / WAN / WiFi Application Abilities complex IT concepts to non-technical Knowledge of Microsoft Technologies: form/interview/ colleagues Active Directory / Windows Server references Ability to work accurately and to Update Services / Windows Deployment deadlines Services Ability to effectively prioritise and Knowledge of Remote Desktop Services execute tasks in a high-pressure (RDS) environment Experience with DNS and DHCP Working knowledge of major Working knowledge of security and networking components, network backup systems procedures and policies operating systems and basic computer Previous experience of an educational hardware components setting Knowledge of the procedures used in Knowledge of Capita SIMS and the the installation, modification learning gateway maintenance and repair of IT hardware and software Good knowledge of mobile technology in schools, including the use of iPads in Experience in website maintenance the classroom Working knowledge of Microsoft Knowledgeable on Hyper-V and/or operating systems for both desktops virtual networks and servers Helpdesk software Ability to work on own initiative and collaboratively as part of a team On-line educational systems Ability to work with the minimum of supervision Ability to systematically problem solve</p><p>Education & Grade C or above in GCSE English Microsoft training Application Qualifications Grade C or above in GCSE form/interview/ Mathematics references Other formal qualifications are not essential but it is expected that you will have gained substantial experience over a number of years in a similar environment Knowledge Knowledge of a range of ICT Knowledge of ICT systems and Application technologies, both hardware and administration software used in schools form/interview/ software. (i.e. SIMS) references Knowledge of security protection systems Understanding of the ICT context within a school environment including legal, moral, security and general Health and Safety issues relating to ICT team and users</p><p>Experience Demonstrate experience of providing Application a full range of ICT support within a form/interview/ challenging environment references </p><p>Personal Excellent communication skills at all Application Attributes levels including use of tact and form/interview/ sensitivity references Business and customer focused Commitment to working as a positive and constructive team member Commitment to equal opportunities</p><p>Other Commitment to Continued Interest and willingness to keep abreast Application Professional Development of new developments in software and form/interview/ Occasional working outside of normal hardware references hours may be required Possession of an enthusiastic , energetic, positive and “can do” attitude Enjoy varied work in a fast-paced environment</p>