Parcel Post Compendium Online MT - Malta Maltapost plc. MTA Basic Services PREDES Pre-advice of international dispatch Yes V 2.0 information - origin post 1 Maximum weight limit admitted RESDES Dispatch receipt information (response Yes 1.1 Surface parcels (kg) 30 V 1.1 to a PREDES) – destination post 1.2 Air (or priority) parcels (kg) 30 5.1.5 Ready to start transmitting data to partners wishing to receive data 2 Maximum size admitted 5.1.6 Other messages transmitted 2.1 Surface parcels PRECON Pre-advice of international consignment No 2.1.1 2m x 2m x 2m No – origin post (or 3m length & greatest circumference) RESCON Response to a PRECON – destination No 2.1.2 1.5m x 1.5m x 1.5m No post (or 3m length & greatest circumference) CARDIT Carrier documents international No 2.1.3 1.05m x 1.05m x 1.05m Yes transport – origin post (or 2m length & greatest circumference) RESDIT Response to a CARDIT – destination No 2.2 Air parcels post 2.2.1 2m x 2m x 2m No 6 Home delivery (or 3m length & greatest circumference) 6.1 Initial delivery attempt at physical Yes 2.2.2 1.5m x 1.5m x 1.5m No delivery of parcels to addressee (or 3m length & greatest circumference) 6.2 If initial delivery attempt unsuccessful, Yes 2.2.3 1.05m x 1.05m x 1.05m Yes card left for addressee (or 2m length & greatest circumference) 6.3 Addressee has option of paying taxes or Yes duties and taking physical delivery of the item Supplementary services 6.4 There are governmental or legally 3 Cumbersome parcels admitted Yes binding restrictions mean that there are certain limitations in implementing home 4 Maximum size admitted delivery. 4.1 Surface parcels 6.5 Nature of this governmental or legally binding restriction. Metres for any one dimension 2.00 Metres for length & greatest 3.60 circumference 7 Signature of acceptance 4.2 Air parcels 7.1 When a parcel is delivered or handed Metres for any one dimension 2.00 over 7.1.1 a signature of acceptance is obtained Yes Metres for length & greatest 3.6 circumference 7.1.2 captured data from an identity card are Yes registered 7.1.3 another form of evidence of receipt is Yes Parcels service features obtained 5 Electronic exchange of information 7.1.4 Nature of this evidence 5.1.1 Use a track and trace system Yes Passaport 5.1.2 Mandatory tracking events transmitted 7.2 Ordinary parcels EMC Departure from outward office of Yes 7.2.1 Signature of the addressee or his agent Yes exchange 7.2.2 Signature of a de facto agent Yes EMD Arrival at inward office of exchange Yes 7.3 Insured parcels EMH Attempted/Unsuccessful delivery Yes 7.3.1 Signature of the addressee or his agent Yes EMI Final delivery Yes 7.3.2 Signature of a de facto agent Yes 5.1.3 Optional tracking events transmitted EMA Posting/collection Yes Insured parcel service EMB Arrival at outward office of exchange Yes 8 Insured surface parcels admitted No EME Held by Customs Yes 9 Insured air parcels admitted No EMF Out of Customs/Departure from inward Yes office of exchange 10 Marking used for insured parcels EMG Arrival at delivery office Yes 10.1 CP 74 pink label used No EMJ Arrival at transit office of exchange Yes 10.2 CP 73 label and pink “insured” label No EMK Departure from transit office of exchange Yes used 5.1.4 Dispatch messages transmitted Cash-on-delivery service for parcel Date of last update : 14.09.2021 Page 1 of 9 Parcel Post Compendium Online MT - Malta Maltapost plc. MTA 11.1 Acceptance of Cash-on-delivery Inbound parcels No (COD) service for parcels Outbound parcels No 11.1.1 outbound COD parcels 19.2 Insured parcels 11.1.2 inbound COD parcels No Inbound parcels No Outbound parcels No Express delivery service 20 Infected substances admitted in 12 Express parcel delivery service Yes 20.1 Air Parcels provided 12.1 If yes, parcels delivered by special Yes Inbound parcels No messenger Outbound parcels No 12.3 Charge collected at time of delivery to No addressee 20.2 Insured parcels Inbound parcels No Parcels with advice of delivery Outbound parcels No 13 Admission of advice of delivery for 13.1 ordinary parcels Yes Supplementary charges - Customs 13.2 insured parcels Yes 21 Non-dutiable parcels 21.1 Threshold level below which parcels are No free of customs duties and other taxes Parcels for delivery free of charges and fees Comments: 14 Parcels for delivery free of charges Yes and fees admitted No threshold for non dutiable parcels coming from EU countries 22 Dutiable parcels Fragile parcel 22.1 Customs clearance fee collected for Yes 15 Fragile parcels admitted Yes parcels subject to import customs clearance 22.2 Amount of fee collected Consignment service Local currency €15 16 Consignment service by bilateral No agreements provided USD Comments: Integrated logistics service Thershold for parcels coming from non EU countries - 17 integrated logistics service by Yes €23 bilateral agreements provided 23 Customs clearance fee collected for No for all items declared at customs Comments: Addresses for bilateral agreements 18 Contact details of the person responsible for Customs clearance fee is collected only for items questions concerning bilateral agreements cleared by MaltaPost on behalf of customers 24 Administration fees collected for No parcels subject to export customs Name: Ms Carmen Scerri Lautier clearance Function: Legal Affairs Officer Comments: Address: MaltaPost p.l.c. 305, Triq Hal-Qormi, MARSA MTP 1001 Special charges - Storage MALTA Tel: 1: (+356)25961269 25 Storage charge collected on a parcel No 2: (+356) 25961268 when it is kept beyond the prescribed period, or in the event of return to Fax: (+356)21226223 sender/redirection E-mail [email protected] Special delivery charges 26 Delivery charges collected at the time No Admissible radioactive material and infectious substances of delivery in response to the advice 19 Radioactive materials admitted in of arrival 19.1 Air Parcels Special charges – Poste restante Date of last update : 14.09.2021 Page 2 of 9 Parcel Post Compendium Online MT - Malta Maltapost plc. MTA 27 Poste restante service provided Yes 27.1 Amount of charge per parcel Parcels automatically retained Local currency 0 34 A list of contact e-mail addresses for accounting and verification notes is SDR 0 temporarily being maintained and 27.2 Basis for charge if not an amount per published outside the compendia; parcel please refer to International Bureau circular 75/2020. The UPU contact person for any updates to this list is [email protected]. Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender Yes Office name: Parcel & Courier Section Name: Mr Marston Fabian Delivery areas Function: Head Parcel & Courier 29 Parcels delivered to Address: MaltaPost p.l.c. 29.1 all addresses Yes 305, Triq Hal-Qormi, MARSA 29.2 specific areas only No MTP 1001 MALTA Comments: Tel: 1: (+356)25961595 2: (+356)25961596 Fax: (+356)21241636 E-Mail: [email protected] [email protected] Collection 30 Collection of parcels at post offices provided for Requests for withdrawal from the post or alteration, or correction of address 30.1 all addresses Yes 35 Requests for withdrawal from the Yes 30.2 specific areas only No post accepted Comments: 35.1 Central office (in destination country) to which requests must be sent Office name: Customer Care Delivery procedures for parcels for which customs duty and Name: Mr Barbara Andre taxes are payable Function: Head Customer Care 31 Procedure for parcels for which Address: MaltaPost p.l.c. customs duty is payable 305, Triq Hal-Qormi, 31.1 Pick up of parcel at the customs office Yes MARSA MTP 1001 31.2 Addressee’s address with collection of Yes MALTA customs duties and taxes at the time of Tel: 1: (+356)21224421 delivery 2: (+356)21224421 31.3 Delivery to the addressee’s address No Fax: (+356)21242052 after payment of customs duties and E-Mail: [email protected] taxes [email protected] 31.4 Over the counter at the local post office Yes with immediate payment of customs duties and taxes Special provisions - Force majeure 31.5 Other 36 Liability admitted in cases of force No majeure Provide customs clearance at a charge of €15 and free delivery 36.1 Liability admitted for insured parcels on No board ships or aircraft used by designated operators Period of retention 36.2 Addressee/sender's reservations No admitted at the time of delivery 32 Period of retention for parcels 32.1 Normal period 3 Month(s) Special provisions - Customs declarations 32.2 Exceptional period 37 Number of CN 23 customs 1 33 Retention for parcels for which notice declarations required for inbound could not be sent or addressed to parcels poste restante 37.1 Number of CN 23 customs declarations 1 33.1 Normal period 2/3 Month required for parcels in transit (s) 37.2 Languages in which CN 23 customs 33.2 Exceptional period declarations can be completed Date of last update : 14.09.2021 Page 3 of 9 Parcel Post Compendium Online MT - Malta Maltapost plc. MTA English Month Day(s) National Holidays - Description January 1 National Holiday Special provisions - Method of dispatching accompanying documents January 2 Postal Holiday 38 Documents affixed to the relevant Yes February 10 National Holiday parcels 38.1 Documents attached to the parcels bill No March 19 National Holiday March 31 National Holiday Service to customers April 2 National Holiday 39 On-line tracking provided Yes May 1 National Holiday 39.1 Web site address to access information June 7 National Holiday http://www.maltapost.com 39.2 Languages in which track and trace June 29 National Holiday information is available August 15 National Holiday English September 8 National Holiday Service to designated operators September 21 National Holiday 40.