ANNUAL REPORT 2019-20 Ministry of Personnel, Public Grievances and Pensions Government of India CONTENTS List of Chapters Page Nos. Vision and Mission Executive Summary DEPARTMENT OF PERSONNEL AND TRAINING 1 Overview 1 2 Major Initiatives/Achievements/Events during the year 7 3 Personnel Policies 19 4 Reservation in the Central Government Services 34 5 Cadre Management 40 a) Indian Administrative Service (IAS) 40 b) Central Secretariat Service (CSS) 45 c) Central Secretariat Stenographers’ Service (CSSS) 49 d) Central Secretariat Clerical Service (CSCS) 52 e) State Reorganization 52 6 Senior Appointments under the Government of India 56 7 Training Policy and Programmes 61 8 Training Institutions 71 9 Administrative Vigilance Division 91 10 International Cooperation 100 11 Central Bureau of Investigation 103 12 Joint Consultative Machinery 123 13 Administrative Tribunals 126 14 Staff Welfare 131 15 Right to Information 141 16 Grievance Redressal Mechanism & Citizens’ Charter 147 17 Progressive Use of Hindi in Official Work 149 18 Financial Management 154 List of Chapters Page Nos. 19 DEPARTMENT OF ADMINISTRATIVE REFORMS AND PUBLIC GRIEVANCES 159 20 Administrative Reforms 167 21 Public Grievances 172 22 Organisation and Methods Division 180 23 e-Governance 182 24 International Exchange & Cooperation (IE&C) 197 25 Documentation and Dissemination Division (D&D) 204 26 Hindi Section 210 27 DEPARTMENT OF PENSIONS AND PENSIONERS’ WELFARE 211 ANNEXURES 28 Department of Personnel and Training Annexure-I – Incumbency Position of Group ‘A’ Officers in DoPT and PESB. 227 Annexure-II – Disposed Disciplinary Proceedings matters and Sanction for 232 Prosecution Cases 29 Department of Administrative Reforms and Public Grievances Annexure-III – Organisational Chart of DARPG 233 Annexure-IV – Incumbency position of Under Secretary and above level 234 officers in DARPG Annexure-V – Prevention of Sexual Harassment of Women at Workplace 235 Annexure-VI – Welfare of SC, ST, OBC and Person with Disability(PWD) 236 Annexure-VII – The Shillong Declaration adopted during the 22nd Naitonal 237 e-Governance Conference, 2019 Annexure-VIII – Mumbai Declaration during the 23rd National e-Governance 240 Conference, 2020 30 Department of Pensions and Pensioners’ Welfare Annexure-IX – Organisation Chart 243 Annexure-X – Incumbency Position of Officers in D/o PPW 244 Ministry of Personnel, Public Grievances and Pensions Department of Personnel & Training Vision To create an enabling environment for the development and management of Human Resources of the Government for efficient, effective, accountable, responsive and transparent and ethical governance. Mission Development and management of government personnel by attracting the best talent, providing excellent career advancement opportunities, encouraging competence and innovation, adopting a dynamic framework of personnel policies and procedures, ensuring capacity building at all levels, inculcating and supporting a culture of transparency, accountability and zero tolerance of corruption in public affairs, and institutionalizing a system of continuous and constructive engagement with stakeholders to make the public services in India more efficient, effective, accountable and responsive. EXECUTIVE SUMMARY The Ministry of Personnel, Public Grievances and Pensions is the nodal Ministry responsible for personnel matters, especially in respect of issues concerning recruitment, training, career development, staff welfare, and the post-retirement dispensation. The Ministry also works towards the promotion of responsive, people-oriented, and modern administration. The Ministry comprises three Departments: (i) Department of Personnel and Training (DoP&T) (ii) Department of Administrative Reforms and Public Grievances (DARPG) (iii) Department of Pensions and Pensioners’ Welfare (DPPW) DEPARTMENT OF PERSONNEL AND TRAINING (DOPT) Various wings of DoP&T are as under: • Establishment Officer’s (EO) Wing • Services & Vigilance (S&V) Wing • Establishment (Estt.) Wing • Training (Trg.) Wing • Administration Wing The Establishment Officer’s Wing deals with the matter relating to senior appointments under the Government of India requiring approval of the ACC. The Services & Vigilance Wing handles matters relating to Administration of Rules on all the service matters in respect of All India Services and acts as the nodal agency in the arena of vigilance and anti-corruption. This wing in addition to governing the implementation of the RTI Act also handles the administrative matters relating to the Administrative Tribunals and Central Information Commission. This wing also handles the work related to Cadre Restructuring in respect of the other Central Services. The Establishment Wing is responsible for framing and revising rules and regulations regarding service conditions of the employees and personnel policies of the Central Government employees other than All India Service Officers. This wing handles the work related to Reservation Policy of the Government, Joint Consultative Machinery (JCM) and Civil Services Officers’ Institute (CSOI). This wing also looks after the work related to the allocation of State cadre employees consequent upon the reorganization of the States and Redeployment and Retraining of surplus Staff of various Central Government Organisations. The Training Wing acts as the nodal agency for training of Government functionaries and is primarily responsible for formulating policies regarding training. Administration Wing deals with the matters related to Cadre Management of the Central Secretariat Service, Central Secretariat Stenographers’ Service and the Central Secretariat Clerical Service. This wing also handles the administrative matters relating to the State Reorganization, Reservation Policy of the Government, and Welfare Activities for benefit of the employees of the Government except for CSOI. The Department of Personnel and Training also handles the administrative work relating to the following Institutions: - • Union Public Service Commission • Central Vigilance Commission • Lokpal • Central Administrative Tribunals • Central Information Commission • Central Bureau of Investigation • Staff Selection Commission • Public Enterprises Selection Board • Lal Bahadur Shastri National Academy of Administration • Institute of Secretariat Training and Management DEPARTMENT OF ADMINISTRATIVE REFORMS & PUBLIC GRIEVANCES The Department of Administrative Reforms and Public Grievances is the nodal agency of the Government of India for administrative reforms as well as redressal of public grievances relating to the States in general and those pertaining to the Central Government agencies in particular. The Department endeavours to document and disseminate successful governance practices by way of audio-visual media and publications. The Department also undertakes activities in the field of international exchange and cooperation to promote public service reforms. There are 7 Divisions in the Department namely Administrative Reforms, Organization & Methods, e-Governance, Documentation & Dissemination, International Cooperation, Administration & Coordination and Public Grievances. DEPARTMENT OF PENSIONS AND PENSIONERS’ WELFARE The Department of Pension & Pensioners’ Welfare was set up in 1985 as part of the Ministry of Personnel, Public Grievances and Pensions to formulate policy and coordination of matters relating to retirement benefits of Central Government employees (except Defence, Railway and Post & Telecommunication). 1 OVERVIEW 1.0 The Ministry of Personnel, Public and Scheduled Tribes, Other Backward Classes Grievances and Pensions acts as the formulator and Persons with Disabilities; the Department of policies pertaining to recruitment, regulation of frames policies to provide reservation to these service conditions, and deputation of personnel groups in various Central Government services besides advising all organizations of the Central and for monitoring its implementation. Government on issues pertaining to personnel management. The Organizational chart of the Cadre Management (Chapter 5) Department is on the next page. 1.4 This Department is responsible for the management of the cadres of All India Services Major Initiatives / Achievements / Events (AIS) (IAS, IPS, and IFS) and all three Secretariat during the year (Chapter 2) Services namely Central Secretariat Services 1.1 Major Initiatives/Achievements during the (CSS), Central Secretariat Stenographers’ period of January 2019 - March 2020 have been Services (CSSS) and Central Secretariat Clerical brought out in Chapter 2. Services (CSCS). In addition, this Department frames and also revises Rules and Regulations Personnel Policies (Chapter 3) regarding conditions of the All India Services, such as Indian Police Service (IPS) and Indian Forest 1.2 The Department is responsible for framing Service (IFS), in consultation with the Ministry of rules and regulations governing service conditions Home Affairs and Ministry of Environment, Forest including recruitment rules, promotions and and Climate Change respectively. This Department seniority, Flexible Complementing Scheme, Leave is also responsible for the cadre review of 62 Travel Concession, deputation and Child Care Central Group ‘A’ Services periodically. Leave of employees. Personnel are recruited for the Central Government by the Union Public Service Senior Appointments under the Government Commission through competitive examinations of India (Chapter 6) conducted by them for appointments