Detailed Table of Contents Preface...............................................................................................................................................xxiv Chapter 1 Auto-DetectionofHumanFactorContentsonSocialMediaPostsUsingWord2vecandLong Short-TermMemory(LSTM)................................................................................................................. 1 Chika Yinka-Banjo, University of Lagos, Nigeria Gafar Lekan Raji, University of Lagos, Nigeria Ifeanyi Precious Ohalete, Alex-Ekwueme Federal University of Ndufu-Alike, Ikwo, Nigeria Thethreatposedbycyberbullyingtothementalhealthinoursocietycannotbeoveremphasized.Victims .ofthismenacearereportedtohavesufferedpooracademicperformance,depression,andsuicidalthoughts .Thereisneedtofindanefficientandeffectivesolutiontothisproblemwithintheacademicenvironment Inthisresearch,oneofthepopulardeeplearningmodels—longshort-termmemory(LSTM)—knownfor itsoptimizedperformanceintrainingsequentialdatawascombinedwithWord2Vecembeddingtechnique tocreateamodeltrainedforclassifyingthecontentofsocialmediapostascontainingcyberbullying contentorotherwise.Theresultwasobservedtohaveshownimprovementsinitsperformancewith respecttoaccuracyintheclassificationtaskwithover80%ofthetestdatasetcorrectlyclassifiedas .againsttheexistingmodelwithabout74.9%accuracy Chapter 2 MOOCs,ArtificialIntelligenceSystems,andtheDilemmaofTertiaryEducationinthe21st Century:ATheoreticalAppraisaloftheHumanFactors..................................................................... 14 Ikedinachi Ayodele Power Wogu, Rhema University Nigeria, Aba, Nigeria Morris Edogiawere, Igbenigiong University, Okada, Nigeria Jesse Oluwafemi Katende, Covenant University, Ota, Nigeria Edith Awogu-Maduagwu, Covenant University, Ota, Nigeria Charles Nathaniel Chukwuedo, Federal College of Education Technology Asaba, Asaba, Nigeria Sanjay Misra, Covenant University, Ota, Nigeria Recentresearchontheapplicationofartificialintelligence(AI)technologyintheeducationindustryfor teachingandlearninghasstirreduparevolutionviatheuseofplatformslikethemassiveopenonline courses(MOOC)thelikesofwhichtheworldhaveneverseenbefore.Millionsthroughthisplatformcan    nowenrollonlinetogetoneformofeducationortheother.Manyscholars,however,doubtthequality ofeducationtransmittedandacquiredviatheseplatforms;hence,somescholarsdescribetheeducation gottenthroughthismediumasartificialeducation.Asituationthathasresultedinakindofrevolution intheeducationindustrydescribedaseducationtsunami.TheMarxiantheoryofalienationoffersan appropriatetheoreticalplatformfortheanalysisconductedinthepaper.Theex-postfactormethodof analysisandDeidra’scriticalanalyticmethodwasadoptedforattainingtheobjectivesofthepaper.The dilemmaserodingthequalityofeducationwereidentified.Blendedlearningapproaches,asagainst .presentmethods,wererecommended Chapter 3 TheDOPAModel:FacilitatingtheDevelopmentofHumanFactorsinITProjectManagement........ 28 Jonathan Adedayo Odukoya, Covenant University, Nigeria Qualityeducationisarguablytheinstrumentparexcellencefornationaldevelopment.Psychological assessment(PA)isanauthenticmeansofmonitoringprogressandattainmentofsetgoals.Virtuallyall overtheworld,teachersandstudentstendtodancetothetuneofpsychologicalassessment.PAtoolsare thereforepotentialdevicesforcatalyzingqualityeducationanddevelopment.Thecoreobjectiveofthis studyistoexplorethepotentialofthedevelopment-orientedpsychologicalassessment(DOPA)model incatalyzingqualityeducationinITprojectmanagementtraining,thusenhancingthequalityofhuman factordrivingit.Documentaryanalysisdesignwasadopted.Theoverridinginferencedrawnfromthe explorationisthatconsistentapplicationoftheDOPAmodelholdsthepotentialofenhancinghuman .factorsthatdrivepragmaticITprojectmanagementandbyextensionnationaldevelopment Chapter 4 SkillsandCompetenciesofInformationTechnologyProfessionals:ASystematicLiteratureReview36 Suchitra Ajgaonkar, Symbiosis International University, India Netra Neelam, Symbiosis International University, India Informationtechnology(IT)isavitalsourceofeconomicgrowthacrossdevelopedanddeveloping countries.Skillgapsaresignificantbarrierstotechnologyadoptionbymanyindustries;therefore,this ’chapterreviewsresearchstudiessamplingITprofessionalstoidentifyawholegamutofITprofessionals skillsandcompetencies.Thissystematicliteraturereviewcomprisesofexhaustivesearchforarticles .throughScopusdatabasewithempiricalevidenceortheoreticalmodelsmeantforworkingITprofessionals Criticalanalysisofprominentpapersisdonetobringforthexistingresearchcategories(typology)and furnishgenericaswellasspecificskillsandcompetencies.Thisstudyattemptstobecomearesourcefor ,integrationofITprofessionalcapabilityresearchandacomprehensivereportforresearchers,practitioners educators,andinstitutions.Tablescontaininglistofpublishingjournals,country-andindustry-wise .articledistribution,andprominentpapermethodologyareprovided  Chapter 5 HumanFactorsandCultismControlinSocialMediaforHigherEducation....................................... 57 Ambrose Agbon Azeta, Covenant University, Nigeria Raymond Ativie, Covenant University, Nigeria Sanjay Misra, Covenant University, Ota, Nigeria Angela E. Azeta, FIIRO, Nigeria Felix Chidozie Chidozie, Covenant University, Nigeria Olufunmilola Amosu, FIIRO, Nigeria .Thesocialmedianetworkisoneofthetrendingplatformsengagedforcommunicationbystudents .Regrettably,thissystemhasbeenusedbypersonstoplanandcommitcyberfraudandpublicvices SomeofthetertiaryinstitutionsincludingsecondaryanduniversityinNigeriahavebeenturnedtocultist environmentsresultinginkillingsanddisorderamongststudentsintheschoolandenvirons.Thisisa situationthathascontinuedtostrugglewithsolutionsinmosthigherinstitutionsinthecountry,particularly .inthegovernmentownedinstitutions.Thisobviouslyisahumanfactorissuethatneedstobeaddressed Theobjectiveofthisstudyistoprovidesocialmedia-basedsystemthatisintegratedwithanti-cultism componentservicestowardscombatingcultismoncampus.Theplatformwillsupportinteractionand learningonandoffcampuswhileatthesametimehelpingtocurtailcultismamongstudentsthrough filteringofkeywordscommunicatedonsocialmediathatarecrime-basedorcultism-related.Incarrying ,outthisstudy,appropriateresearchmethodsandimplementationtechniquessuchasmodeling,design server-sideprogramming,databaseweredeployed.Theplatformprovidesadualplatformthatwillenable .activestudentstoparticipateinlearning,andalsocultismcontrolintheschoolsystem Chapter 6 AFrameworktoReducetheHumanFactorsforAnalysisofConstraintSolversinProject Management.......................................................................................................................................... 69 Franklin Johnson, Universidad de Playa Ancha, Chile Broderick Crawford, Pontificia Universidad Católica de Valparaíso, Chile Ricardo Soto, Pontificia Universidad Católica de Valparaíso, Chile Sanjay Misra, Covenant University, Ota, Nigeria Currently,therearemultiplefactorsthataffecttheprojectsmanagement.Thesefactorsmayhavedifferent origins,butthehumanfactorisstilloneofthemainelementsthataffectdecisionswhenmanaginga project.Anotherimportantfactoristheuseofsoftwarethatsupportsthesedecisionsandreducethe humanfactors.Giventhecomplexityofcurrentmanagementproblems,powerfulsoftwareisneededto .solvetheseproblems.Constraintsolversareakindofsoftwarethatarebasedonaconstraintapproach Currentlytherearedifferentconstraintsolvers.Someareintricatesoftware,andothersarelibrariesfor aprogramminglanguage.Thischapterpresentsaframeworkthatallowtocompareaconstraintsystem basedontheusabilityattributesofthesolversinordertoreducethehumanfactorsfortheselectionof theconstraintsolver.Theauthorsshowthatitispossibletoestablishacomparisonaccordingtousability attributes,allowingtoreducetherisksofdecisionmakingbytheexpertswhenworkingwithaconstrain .solverinaproject  Chapter 7 SkillsforITProjectManagement:TheViewFromEUFrameworks.................................................. 85 Luis Fernández Sanz, University of Alcalá, Spain Vera Pospelova, Universidad de Alcalá, Spain Ana Castillo, Universidad de Alcalá, Spain María Teresa Villalba, Universidad Europea de Madrid, Spain Manuel de Buenaga, Universidad de Alcalá, Spain Marián Fernández de Sevilla, Universidad de Alcalá, Spain ITprojectmanagementrequiresqualifiedstaffcapableoffacingtherapidlychangingconditionsand eventerminologyoftechnologywhilemanaginglargeteamsofpeoplewheremaincostscomefrom humanwork.AkeyfactorformanaginghumansideofITistheunderstandingoftheessentialfeature ofpeopleperformance:skills.Capabilitytocopewiththishighlydemandingfieldshouldfirstlyrely