title page City of Ottawa In 2017, our clearance rate of 2,778 km2 Criminal Code of Canada O­ences has remained consistent from last year’s 37%. Toronto 630 km2 Edmonton 684 km2 Calgary 825 km2 Vancouver 115 km2 37% Montreal 365 km2 The total of km2 of Toronto, Calgary, Edmonton, Vancouver and Montreal = 2,619 km 2 Policing in Ottawa 2017 Crime rate per Number of 100,000 3,524 reports taken RESIDENTS OFFENCES 92,762 95% of Priority 1 calls Cost of policing On average it took were responded within 15 minutes. $289.2 M 7.4 MINUTES received through to arrive on scene at an emergency call. 5,300 tips Crime Stoppers. * Includes murder 1st degree, murder * 2nd degree, manslaughter, infanticide, # of Violations Causing Death criminal negligence causing death, and 17 other related o­ences causing death. Table of Contents SECTION 1. WELCOME ...............................1 Drugs ......................................................................31 Message from the Chair, 2017 Joint Task Force Operations ...................33 Ottawa Police Services Board, Robbery Unit .........................................................34 Councillor Eli El-Chantiry ...................................2 IT Improvements ...................................................36 Message from the Chief of Police ....................3 Violence Against Women ...................................37 Elder Abuse Unit ..................................................38 SECTION 2. OUR PEOPLE ...........................5 The Gender Project .............................................39 Responding to Your Calls ..................................6 Road Safety ...........................................................40 Service Initiative....................................................7 Accessibility ..........................................................41 Order of Merit of the Police Forces .................8 Human Trafficking Unit ........................................42 Community Police Service Awards ..................9 Exceptional Calls for Service ............................42 Wellness.................................................................10 Youth .......................................................................11 SECTION 5. OUR PERFORMANCE ............43 Volunteers ..............................................................12 Crime Statistics ....................................................44 Exceptional Calls for Service ............................13 Violent Crime .........................................................44 Organization Chart ..............................................17 Non-Violent Crime ................................................45 Emergency Calls for Service .............................45 SECTION 3. PART OF OUR COMMUNITY .18 When you called...................................................46 Partnerships ..........................................................19 Assistance to Victims of Crime ........................47 Diversity and Race Relations ............................19 Traffic & Road Safety Statistics ........................48 Outreach Liaison Team .......................................20 Cost of Policing ....................................................49 Community Development ...................................21 Grant Funding Partnerships ..............................51 Canada 150 & Ottawa 2017 ............................22 Professional Standards ......................................52 Outreach and Recruiting ....................................23 Regulated Interactions ........................................53 Events attended in 2017 by Police Intervention Requiring Force .................54 Outreach & Recruiting ........................................24 School Resource Officers .................................25 Crime Prevention..................................................26 OPS Gala ..............................................................28 SECTION 4. MAKING A DIFFERENCE ......29 Guns and Gangs 2017 ......................................30 Section 1. Welcome ANNUAL REPORT 2017 1 ottawapolice.ca Message from the Chair: Ottawa Police Services Board, Councillor Eli El-Chantiry On behalf of the Ottawa Police Services Board, I am pleased to introduce the 2017 Annual Report of the Ottawa Police Service (OPS). The Board is very pleased with the many accomplishments made by the Service over the year. This includes milestones such the development of the Multi-Year Action Plan for Bias-Neutral Policing and the completion of the four phases for the Gender Project; the creation of a Post-Traumatic Stress Disorder Prevention Plan and an overall Wellness Strategy; continued work on the Modernization Roadmap (formerly called the Information Management/ Information Technology Roadmap); and most importantly, the day-to-day work performed by the sworn and civilian members to keep our city I would like to conclude by thanking our sworn safe. and civilian members who serve our community Throughout 2017, the Board worked to fulfill with dedication, compassion, integrity, courage, its obligations under the Police Services Act of and professionalism. Ottawa continues to ensuring adequate and effective police services be one of the safest cities thanks to their and providing good governance and strategic commitment and hard work. direction for the Police Service. I want to thank each member of the Board for their commitment Sincerely, and contributions. Councillor Eli El-Chantiry The Board bid farewell to Vice Chair Jim Durrell in July of 2017, who had served on Chair, Ottawa Police Services Board the Board since 2011. Also on the Board are Councillor Allan Hubley, Councillor Tim Tierney, Andrea Blaustein, Carl Nicholson, L.A. (Sandy) Smallwood, and Suzanne Valiquet. This is an important time in policing. Bill 175, the Safer Ontario Act was passed and received Royal Assent in March of this year. We are pleased to see the passage of these long overdue reforms and we feel they are a step in the right direction in terms of reflecting the needs, values, and expectations of our community. ANNUAL REPORT 2017 2 ottawapolice.ca Message from the Chief of Police I am pleased to present the Ottawa Police Service’s 2017 Annual Report. Our police service is committed to the safety and security of the people of Ottawa, and this report highlights the excellent work our members do every day to prevent crime, work with our valued partners, and respond to calls for service from the city’s residents. The 2017 Annual Report offers residents information about Criminal Code of Canada (CCC) offences for the City of Ottawa and its 23 Wards. It will give you a better understanding of crime trends and road safety in our city. It also provides a comprehensive look at the statistics and performance metrics related to crime in Ottawa. • Ottawa’s Crime Severity Index (CSI) rose by We remain focused on our top three 1 percent last year to 49 - the Violent CSI priorities: Traffic and Road Safety; Violence increased by 5 percent to 58; while the Non- Against Women; and Guns and Gangs Violent CSI decreased by 1 percent to 45. countermeasures. Police services across the • The volume of reported non-violent crime in country are facing new challenges, and in Ottawa remains unchanged from the previous 2017 we had to find solutions to issues like year. Theft under $5,000 decreased by 2 the ongoing opioid epidemic. By the late fall of percent in 2017; fraud (mostly due to a rise in 2017, the OPS began training and distributing credit card related incidents) increased by 16 life-saving naloxone kits to frontline officers, percent; while mischief and break and enters which were used to counteract a drug overdose. each decreased by about 7 percent. The report also provides information on how • The rate of violent crime per 100,000 we are modernizing our service to meet those residents in Ottawa grew by 20 percent in changing demands. 2017. This was driven by a rise in uttering threats, harassing communications, assaults Here are some highlights: and sexual violations due to internal process • With approximately 34,500 reported CCC changes, greater public awareness and offences (excluding traffic) in the City of improved access to reporting online. Ottawa, the level of reported crime increased While 2017 saw a decrease in homicides from by 4 percent last year. 2016, the number of shootings and shots fired • The clearance rate for total CCC offences with no injuries increased. The OPS invested in (excluding traffic) improved slightly in 2017 our Guns and Gangs Unit by adding personnel with 37 percent of all cases cleared by charge and focusing on an organization wide effort to or cleared otherwise. respond to that activity. ANNUAL REPORT 2017 3 ottawapolice.ca The Service is seeking to add more officers to address this problem and we are very aware that this type of violence has a direct impact on residents’ perceptions of safety in the city. Enforcement and suppression is part of the answer to addressing street level violence but we recognize that partnerships in the community, as outlined in the Street and Gang Violence Strategy, are vital to longer term solutions. The OPS also started on the path towards modernizing the way we offer services to the public. We realigned our hours of operation for our front desk services, to ensure we were open during the times when the public demand was greatest. We added more ways to report crimes online, giving residents ease of access, and included hate crime reporting online