KEEPING WA MOVING Annual Report 2018 Main Roads Annual Report 2018 2 CONTENTS Welcome............................................................................................................................................................................................................................... 4 Overview ................................................................................................................................................................................................................................6 Our Stories ......................................................................................................................................................................................................................7 Our Finances .............................................................................................................................................................................................................. 10 Our Workforce ............................................................................................................................................................................................................11 Our Performance ....................................................................................................................................................................................................12 Commissioner’s Foreword ...............................................................................................................................................................................15 Managing Director’s Review ...........................................................................................................................................................................16 Linking Strategy, Futures, Innovation and Research ...................................................................................................................19 About Us .............................................................................................................................................................................................................................22 Our Minister, Legislation, Role and Operations ...............................................................................................................................23 Our Business Model .............................................................................................................................................................................................24 Our Sustainable Approach and Defining Materiality .................................................................................................................26 Our Structure ............................................................................................................................................................................................................ 30 Our Leaders .................................................................................................................................................................................................................31 Operational Performance ...................................................................................................................................................................................33 Achieving Government Goals ...................................................................................................................................................................... 34 Road Safety .................................................................................................................................................................................................................35 Road Efficiency .......................................................................................................................................................................................................40 State Development ..............................................................................................................................................................................................44 Road Maintenance ................................................................................................................................................................................................47 Community Access ................................................................................................................................................................................................51 Road Management .............................................................................................................................................................................................. 54 Business Activities ...................................................................................................................................................................................................60 Managing the Environment ...........................................................................................................................................................................61 Improving Customer Experience ..............................................................................................................................................................73 Our People ...................................................................................................................................................................................................................81 Enhancing Safety, Health and Wellbeing ...........................................................................................................................................88 Main Roads Annual Report 2018 3 Governance and Managing Risk ..................................................................................................................................................................92 Our Governance Model .....................................................................................................................................................................................93 Governing Bodies .................................................................................................................................................................................................. 96 Additional Governance Disclosures ........................................................................................................................................................101 Performance and Financials .........................................................................................................................................................................104 Statement of Certification ............................................................................................................................................................................104 Auditor General’s Opinion .............................................................................................................................................................................105 Performance Measures .................................................................................................................................................................................. 109 Financial Statements and Notes ...............................................................................................................................................................118 Appendices ....................................................................................................................................................................................................................173 Downloads.................................................................................................................................................................................................................174 Road Facts Summary Sheet ........................................................................................................................................................................175 Managing Our Information Assets .........................................................................................................................................................177 Financial and Other Disclosures .............................................................................................................................................................. 180 Glossary ........................................................................................................................................................................................................................186 Acronyms ....................................................................................................................................................................................................................187 Contact Information .......................................................................................................................................................................................... 188 Main Roads Annual Report 2018 4 WELCOME This report, our 92nd Annual Reporting Journey Report, communicates our We have further