SECTION III — DEPARTMENT AND PROGRAM BUDGETS City Council………………………………………………………………………………….III-10 City Manager………..……………………………………………………………….………III-7 City Attorney……………………………………………………………………………….III-56 City Clerk……………………………………………………………………………….…. III-69 Civil Service Commission………………………………………………………………… III-87 Communications & Technology…………………………………………………………...III-99 Community Development………………………………………………………………....III-120 Finance……………………………………………………………………………………..III-140 Fire Department…………………………………………………………………………...III-159 Human Resources………………………………………………………………………....III-182 Municipal Court…………………………………………………………………………...III-198 Parks, Recreation & Community Services…………………………………………........III-213 Police…………………………………………………………………………………….....III-248 Public Works……………………………………………………………………………....III-283 Redevelopment………………………………………………………………………….....III-331 City Council FTEs Regular 1636.80 Temporary (not shown) 237.93 Total 1874.73 City of Reno, Nevada Section III-1 2008/2009 Budget City Council Budget Summary 2006/07 2007/08 2008/09 2008/09 Percent Programs: Actual Approved Recommended Approved Change 07/08 - 08/09 Legislative$ 1,159,821 $ 1,510,218 $ 1,163,876 $ 1,266,681 -16.13% Room Tax Fund 337,115 346,009 334,805 358,854 3.71% Total$ 1,496,936 $ 1,856,227 $ 1,498,681 $ 1,625,535 -12.43% Expense Type: Salaries and Wages$ 389,190 $ 375,420 $ 433,918 $ 433,918 15.58% Employee Benefits 251,299 244,488 $ 257,512 257,512 5.33% Services and Supplies 519,332 890,310 $ 472,446 575,251 -35.39% Room Tax - Tourism 337,115 346,009 334,805 358,854 3.71% Capital Outlay - - - - - Total$ 1,496,936 $ 1,856,227 $ 1,498,681 $ 1,625,535 -12.43% Funding Sources: General Fund$ 1,159,821 $ 1,510,218 $ 1,163,876 $ 1,266,681 -16.13% Room Tax Fund 337,115 346,009 334,805 358,854 3.71% Total$ 1,496,936 $ 1,856,227 $ 1,498,681 $ 1,625,535 -12.43% City of Reno, Nevada Section III-2 2008/2009 Budget 2006/07 Actual Expenses Room Tax Fund 22.5% Legislative 77.5% 2007/08 Approved Budget Room Tax Fund 18.6% Legislative 81.4% 2008/09 Approved Budget Room Tax Fund 22.1% Legislative 77.9% City of Reno, Nevada Section III-3 2008/2009 Budget City Council Service Programs Five Year Goals and FY 2008/09 Program Budget The City Council budget is focused on the services we deliver to the citizens of Reno. Since services are delivered through programs, the City Council appropriates all funds at the program level. The following pages provide detailed information about the various programs in this department. Each one provides 5-year program goals, a budget summary, an explanation of changes in the budget, ongoing and current service objectives and performance measures. City of Reno, Nevada Section III-4 2008/2009 Budget City Council Legislative Program Summary Legislative Program Code 0180 The City Council has developed a Consensus Vision For the Year 2010. The Key Performance Measures below are drawn from the four areas of the Council Vision. Each of them constitutes an Outcome Measure, i.e., a measure of the impact or benefit of the City’s services and community building efforts upon City residents; over time, the scores will reflect how closely the Council is achieving its vision for the community. Program Changes 1. None. Performance Measures Quality of Life 2005/06 2006/07 2007/08 2007/08 2008/09 Actual Actual Target Mid-Year Target Ratings on a scale where 1 is poor and 5 is excellent: Neighborhood as a place to live (1) 4.01 (2) (2) 4.25 The City of Reno as a place to live (1) 4.16 (2) (2) 4.25 Arts and Culture (1) 3.97 (2) (2) 4.25 Parks and/or Community Centers (1) 4.04 (2) (2) 4.25 Infrastructure 2005/06 2006/07 2007/08 2007/08 2008/09 Actual Actual Target Mid-Year Target Ratings on a scale where 1 is poor and 5 is excellent: Street Repair (1) 3.01 (2) (2) 4.00 Appearance/maintenance of parks and/or (1) 3.99 (2) (2) 4.25 community centers Economic Development 2005/06 2006/07 2007/08 2007/08 2008/09 Actual Actual Target Mid-Year Target Improving/diversifying the local economy. Ratings on a scale where 1 is poor and 10 is (1) (3) (3) (3) (3) excellent. City of Reno, Nevada Section III-5 2008/2009 Budget Government 2005/06 2006/07 2007/08 2007/08 2008/09 Actual Actual Target Mid-Year Target Percentage of residents who “Strongly Agree” (1) 59% (2) (2) 80% or “Agree” with the overall direction that the City Council is taking. Ratings on a scale where 1 is poor and 5 is excellent: Overall impression of City employees (1) 3.86 (2) (2) 4.25 Overall quality of service provided by the City (1) 3.84 (2) (2) 4.00 Quality of crime prevention (1) 3.56 (2) (2) 4.00 Quality of fire prevention and education (1) 3.89 (2) (2) 4.00 Quality of traffic enforcement (1) 3.49 (2) (2) 4.00 Performance Measures: Notes 1. Survey not conducted in FY 05/06. 2. Survey to be conducted on biennial basis. 3. This performance measure question was deleted in FY 06/07 from the City Services Survey. City of Reno, Nevada Section III-6 2008/2009 Budget City Manager FTEs Regular 44.00 Temporary (not shown) 2.00 Total 46.00 City of Reno, Nevada Section III-7 2008/2009 Budget City Manager Budget Summary 2006/07 2007/08 2008/09 2008/09 Percent Programs: Actual Approved Recommended Approved Change 07/08 - 08/09 Administration$ 655,739 $ 607,161 $ 668,734 $ 668,734 10.14% Council/Manager Off. Support 649,511 691,494 849,015 789,015 14.10% Intergovernmental Relations 1,243,926 314,680 473,490 473,490 50.47% Neighborhood Services 962,628 1,109,831 748,110 526,676 -52.54% Public Information 1,138,923 1,164,371 1,186,332 1,186,332 1.89% Customer Service 413,767 308,697 386,344 405,792 31.45% WEB Development 188,874 240,258 224,964 224,964 -6.37% Corporate Business Planning 125,122 148,013 146,948 146,948 -0.72% EEO/City-wide Training 427,021 473,378 494,692 469,692 -0.78% Internal Audit 135,882 200,038 213,238 213,238 6.60% Organizational Development 438,941 510,706 516,315 516,315 1.10% Risk Management 1,155,401 2,434,248 2,443,449 2,871,080 17.95% Workers' Compensation 9,660,903 5,325,424 5,240,010 5,160,896 -3.09% Special Events 969,785 1,128,659 1,224,391 1,253,415 11.05% Total$ 18,166,423 $ 14,656,958 $ 14,816,032 $ 14,906,587 1.70% Expense Type: Salaries and Wages$ 3,471,211 $ 3,609,169 $ 4,151,035 $ 4,085,483 13.20% Employee Benefits 1,166,310 1,256,590 1,366,599 1,366,599 8.75% Services and Supplies 13,528,902 9,791,199 9,298,398 9,454,505 -3.44% Capital Outlay - - - - - Total$ 18,166,423 $ 14,656,958 $ 14,816,032 $ 14,906,587 1.70% Funding Sources: General Fund$ 6,380,334 $ 5,768,627 $ 5,908,182 $ 5,621,196 -2.56% Workers' Compensation Fund 9,660,903 5,325,424 5,240,010 5,160,896 -3.09% Risk Retention Fund 1,155,401 2,434,248 2,443,449 2,871,080 17.95% Special Events Fund 969,785 1,128,659 1,224,391 1,253,415 11.05% Total$ 18,166,423 $ 14,656,958 $ 14,816,032 $ 14,906,587 1.70% City of Reno, Nevada Section III-9 2008/2009 Budget 2006/07 Actual Expenses Intergovernmental Relations Council/Manager Off. Support Neighborhood Services 7.3% 3.8% 5.7% Administration 3.9% Public Information 6.7% Customer Service 2.4% Corporate Business Planning 0.7% Workers' Compensation EEO/City-wide Training 56.8% 2.5% Internal Audit Risk Management 0.8% 6.8% Organizational Development 2.6% 2007/08 Approved Budget Council/Manager Off. Support Administration 4.8% 4.2% Intergovernmental Relations Special Events 2.2% 7.8% Neighborhood Services 7.7% Public Information 8.1% Customer Service 2.1% Corporate Business Planning 1.0% Workers' Compensation 36.9% EEO/City-wide Training 3.3% Internal Audit Risk Management Organizational Development 1.4% 16.9% 3.5% 2008/09 Approved Budget Council/Manager Off. Support 5.3% Administration 4.5% Intergovernmental Relations 3.2% Public Information Neighborhood Services 8.0% Special Events 3.5% 8.4% Customer Service 2.7% WEB Development 1.5% Workers' Compensation Corporate Business Planning 34.6% 1.0% EEO/City-wide Training 3.2% Internal Audit 1.4% Risk Management Organizational Development 19.3% 3.5% City of Reno, Nevada Section III-10 2008/2009 Budget City Manager Business Plan – Overview Mission Statement: To provide administrative leadership to City Government; to carry out the policies and programs approved by City Council and disseminate information related to these; to assure nondiscrimination and fairness in City business, including hiring; to serve as a liaison with other governmental entities ensuring the most efficient provision of services and protection of the interests of Reno’s citizens; and to provide and ensure excellent service to City customers. Overview The City Manager is appointed by the City Council and functions as the chief executive and administrative officer of the City government. He is responsible for the proper administration of all affairs of the City and provides direction to all City departments with the exception of the City Clerk, City Attorney and Municipal Court. The City Manager’s Office is organized into four primary service areas: Administration/Council Support; Intergovernmental Relations; Community Relations; and Organizational Effectiveness.