YRT / VIVA SERVICE PLAN09 Final Report - April 2009 Table of Contents 1.0 EXECUTIVE SUMMARY ........................................................................................ 1 2.0 OVERVIEW – PLAN09............................................................................................. 3 2.1 Introduction............................................................................................................... 3 2.2 Organization of the Document.................................................................................. 4 3.0 SERVICE GUIDELINES........................................................................................... 5 3.1 YRT/Viva Family of Services .................................................................................. 5 3.2 Performance Measures.............................................................................................. 8 3.3 Service Standards...................................................................................................... 9 3.4 Design Guidelines................................................................................................... 15 4.0 YRT/VIVA PLANNING PROCESS....................................................................... 19 4.1 Annual Planning Process ........................................................................................ 19 4.2 Stakeholder Consultation Process........................................................................... 21 5.0 STAKEHOLDER CONSULTATIONS.................................................................. 23 5.1 Stakeholder Consultation Chronology.................................................................... 23 5.2 PLAN09 Customer Survey ..................................................................................... 24 6.0 YRT/VIVA ROUTE PERFORMANCE ASSESSMENTS ................................... 28 6.1 Route Performance Assessment.............................................................................. 28 6.2 Current Frequency and Span of Service ................................................................. 28 7.0 PRIORITIES AND RECOMMENDATIONS ....................................................... 31 7.1 YRT/Viva PLAN09 Service Initiatives by Municipalities..................................... 31 7.2 New Fleet Procurement .......................................................................................... 41 8.0 CONCLUSION ......................................................................................................... 42 APPENDIX I – YRT ROUTES ..................................................................................... 43 Route: 1 Highway 7 (Markham).............................................................................. 43 YRT/VIVA – PLAN09 I Route: 2 Milliken..................................................................................................... 45 Route: 2A 14th Avenue ........................................................................................... 48 Route: 3 / 3B Thornhill – York U............................................................................ 51 Route: 4 / 4A Major Mackenzie .............................................................................. 53 Route: 5 Clark.......................................................................................................... 56 Route: 7 Martin Grove............................................................................................. 58 Route: 8 Kennedy Rd. ............................................................................................. 60 Route: 9 9th Line ..................................................................................................... 62 Route: 10 York U - Woodbridge ............................................................................. 65 Route: 11 Woodbridge............................................................................................. 67 Route: 12 Pine Valley.............................................................................................. 69 Route: 13 Islington .................................................................................................. 71 Route: 15 Stouffville Local ..................................................................................... 73 Route: 18 Bur Oak................................................................................................... 75 Route: 20 Jane - Concord ........................................................................................ 77 Route: 22 King City................................................................................................. 80 Route: 23 Thornhill Woods ..................................................................................... 83 Route: 27 Highway 27............................................................................................. 85 Route: 28 Zenway – Highway 27............................................................................ 87 Route: 31 Aurora North........................................................................................... 89 Route: 32 Aurora South........................................................................................... 91 Route: 33 Wellington............................................................................................... 93 Route: 34 Industrial Parkway .................................................................................. 95 YRT/VIVA – PLAN09 II Route: 40 Unionville Local ..................................................................................... 97 Route: 41 Markham Local..................................................................................... 100 Route: 44 Bristol - London.................................................................................... 102 Route: 51 Keswick Local ...................................................................................... 104 Route: 52 Holland Landing ................................................................................... 106 Route: 53 Woodspring - Clearmeadow ................................................................. 108 Route: 54 Bayview North...................................................................................... 110 Route: 55/ 55B Davis Drive .................................................................................. 112 Route: 56 Gorham-Eagle....................................................................................... 114 Route: 57 / 57A Mulock Drive.............................................................................. 116 Route: 58/58A Leslie North/ Leslie North via Mt. Albert .................................... 118 Route: 69 Sutton GO Bus ...................................................................................... 120 Route: 77 Highway 7 - Centre............................................................................... 122 Route: 81 Inspiration ............................................................................................. 125 Route: 82 Valleymede - Spadina........................................................................... 127 Route: 83 / 83A Trench ......................................................................................... 129 Route: 84A / 84C Oak Ridges ............................................................................... 131 Route: 85 / 85A / 85B Rutherford - 16th Ave ....................................................... 133 Route: 86 Weldrick - Newkirk .............................................................................. 135 Route: 87 Langstaff Maple.................................................................................... 137 Route: 88/88E Bathurst ......................................................................................... 139 Route: 90 Leslie South .......................................................................................... 142 Route: 91 / 91A Bayview South............................................................................ 144 YRT/VIVA – PLAN09 III Route: 98 Yonge North.......................................................................................... 147 Route: 99 Yonge South.......................................................................................... 149 APPENDIX II – VIVA ROUTES................................................................................ 151 Viva Service................................................................................................................ 151 Route: Viva Blue ................................................................................................... 154 Route: Viva Purple ................................................................................................ 157 Route: Viva Pink ................................................................................................... 159 Route: Viva Orange............................................................................................... 160 Route: Viva Green................................................................................................. 162 APPENDIX III – GO SHUTTLE SERVICES........................................................... 164 Route: 201 Markham GO Shuttle.......................................................................... 164 Route: 202 Unionville GO Shuttle ........................................................................ 166 Route: 210 Lunch Express....................................................................................