UNICEF INNOVATION 2014 Annual Report UNICEF INNOVATION FOCUS ANNUAL STRUCTURE REPORT STRATEGY 2014 1 UNICEF INNOVATION 2014 Annual Report © UNICEF/NYHQ2010-1781/Guoegnon Seven years ago, we spotted a new trend in Senegal, Nepal, New approaches require experimentation and an honest HIGHLIGHTS Paraguay, and elsewhere: In remote villages without electricity, evaluation of success and failure. Many of the initiatives you people had started using mobile phones. This marked the see in the report were failures at the beginning and took many U-Report a text message beginning of today’s UNICEF Innovation team. It was the iterations to become meaningful solutions for children. based service brought over half a million young people beginning of our journey in using emerging technologies from seven countries into to deliver better results for children. Through this experience of developing these solutions, we have direct dialogue with their been able to extract key principles that have been built off the governments (pages 14-15) In the 1980s and 1990s, UNICEF had led the child survival the collective effort of over seven years experience. As you go revolution raising immunization rates from 15% to 80%, and through this report, you will see how these principles are applied helping almost 2 billion people gain access to safe drinking to specific problems in specific places. The UNICEF Innovation A partnership with water. But in the late 2000s, UNICEF and other international team is spread across five continents where we work directly Disney and Lucasfilm with the people we are serving. development organizations were not yet using new technologies in collaboration with Bad or new design practices to deliver programmes on the ground. Robot on Star Wars: Force Our team has grown substantially since its humble beginnings for Change raised over $4.2 We saw the incredible growth rates in mobile usage an in 2007. It is a privilege to work with a team of over 75 talented million dollars from 125 opportunity to strengthen UNICEF’s mandate around the world. individuals, and the larger UNICEF family of 12,000 colleagues countries (page 26) But it was not yet clear where to start or how to do it. We knew working in locations that range from Afghanistan to Zambia. that we needed to help solve concrete problems experienced by It is their work that makes these results possible. UNICEF Innovation receives real people, not just building imagined solutions at our New York Fast Company’s ’50 most headquarters and then deploy them. We needed to team up with Erica Kochi, Co-Lead UNICEF Innovation, innovative companies’ governments, partners, and end users in countries to come up Office of the Executive Director award (page 30) with meaningful and sustainable solutions. In this annual report Christopher Fabian, Co-Lead UNICEF Innovation, you will see a wide variety of projects, because the challenges Office of the Executive Director children face vary from region to region, and country to country. Sharad Sapra, Director, UNICEF Global Innovation Center Kristoffer Gandrup-Marino, Chief, UNICEF Innovation Supply Division 2 UNICEF INNOVATION 2014 Annual Report + UNICEF Innovation © UNICEF/NYHQ2012-0156/Quarmyne UNICEF works to prevent child deaths and improve children’s lives, providing health care UNICEF Innovation is an and immunizations, clean water and sanitation, nutrition, education, emergency relief and more interdisciplinary team of in over 190 countries. UNICEF has the global authority to influence decision-makers, and individuals around the world the variety of partners at both the global and grassroots level to turn the most innovative ideas tasked with identifying, into reality. Our proven track record on improving the lives of millions of children and families, particularly in resource-limited settings makes us prototyping, and scaling unique among world organizations, and unique among those working with the young. UNICEF technologies and practices combines local understanding with global knowledge to innovate new, scalable solutions. that strengthen UNICEF’s work. 3 Our Place in UNICEF “I believe UNICEF’s most important contribution UNICEF INNOVATION 2014 has been innovation. Technical innovation, Annual Report of course, but also innovation in how we think about development.” —Anthony Lake, UNICEF Executive Director ild Ch on tecti Par Pro tne rsh ips S n Access to ID re : A ld / i IV h Informat C ion H d nt n A e O a d em pp v g o o ga rtu c n n a E it c & y y s r p n e i o i d h t c n s i a r s e y C c t e a G i h u l n B t o d d a r i E n u a c a q P e E S U C O F s l e a l v p i i d v l c i r h u n i C S r S P T R n A o Innovation i T t a E v G UNICEF o Y n n I Innovation 3 C n 6 o o m N m a m t m i i t o o E t S n C e T m a e R l s U e r C g T e U in p R g a E c O s p d p n o a 7 y r L c t t R i u c e l n je O g o it o i P i r ff o e P n s c a e l s s b La Co mm on s Platform 6 G et lo rk ba a l H g M Q L cin ocat en ions Inf u 4 pages 8–10 UNICEF INNOVATION 2014 Table of Contents Annual Report pages 11, 12 access to: nfor pages 25–29 a. I mation pages 13–15 t en b. O em pp ag or ng tu E ni & ty s ip h c rs . e C h tn r o a ic e P i. s b pages 17–19 a. b. c. a L . d e UNICEF p a c Innovation s d. e. f. d n a L t c e j o r P page 17 . e g. h. i. h . E s e m l p e i r c g in in r g P O n p io pages 23, 24 p t o a r v tu o n n i In ti n es o m m o f. C g. C omm on Platform page 20 page 22 5 UNICEF INNOVATION 2014 Focus Annual Report UNICEF focuses on reaching the poorest and most vulnerable communities around the world, addressing the root causes of inequity so that all children have access to education, healthcare, sanitation, clean water, protection and other services necessary for their survival, growth, and development. The majority of the global population, especially those living in under-served and resource-constrained areas do not have access to the three pillars of global citizenship: information opportunity choice In collaboration with a key set of partners, UNICEF Innovation is designing and implementing programs, products and services for underserved communities. The ultimate goal is to strengthen essential services and deliver life-enhancing content that empowers underserved populations to access information and share their voice on matters concerning everything from government policy, health, and sanitation to education, identity, security, and beyond. 6 UNICEF INNOVATION 2014 Focus Annual Report WHAT IS OUR FOCUS? Information Opportunity Choice HOW WE ADDRESS IT Real-time Data Tracking Equitable Access Youth Engagement Two way communication Ensuring mothers and Giving children an Bring young people closer and better service delivery children receive necessary, opportunity to survive to government lifesaving interventions and thrive mTrac RapidFTR Mobistation Real-time EXAMPLE Counseling Services Birth Reporting Primero Digital Kiosks INITIATIVES Youth Influencing Raspberry Pi Decision Making ORS/Zinc Co-packaging Amoxicillin Dispersible Tablets 7 UNICEF INNOVATION 2014 focus | information, opportunity, and choice Annual Report REAL-TIME DATA TRACKING Real time data, or real-time user behavior With the almost ubiquitous availability of the mobile increasingly drives the decisions we make about phone, we now have the ability to have a two way our programs, our businesses, and our lives. One conversation with front line workers delivering of the main challenges in international development essential services, and even directly with the and poverty reduction work is the ability to know people we serve. For example, using mobile, we where disparities are the greatest, who we are not can ensure that pregnant women and their children reaching, who is not using essential services, and get the essential interventions they need, such as why this is the case. Real time data can immediately immunizations, advice on the best feeding practices, shed light on what works and what doesn’t. With and reminders to come to clinics. this information we can act immediately, instead of waiting months for this information to come through paper based systems. EQUITABLE ACCESS YOUTH ENGAGEMENT For UNICEF, giving children ‘opportunity’ means The new ability for young people to connect to each providing equitable access for all children to survive, other and counsel each other (through technology develop and reach their full potential without dis- and increasing popularity of social networks) that crimination, bias or favoritism. UNICEF Innovation allows them to share and scale their own solutions, places particular emphasis on developing products, without “top down” or more traditional information services and processes that provide this access flows. This impacts how UNICEF and our partners for children that suffer the worst deprivations in disseminate information - and, importantly, shows society— from products that save lives to tools us the need for being an agent of transfer, moving that help adolescents interface with their future.