User Guide MLC Plus MediaLink® Products 50/100/200 Series User Guide MLC Plus 50/100/200 Series MediaLink Plus Controllers MLC Plus 50 MLC Plus 100 MLC Plus 100 AAP MLC Plus 200 MLC Plus 200 AAP 68-2806-01 Rev. F 08 21 Important Information Safety Instructions Copyright Copyright and Trademark Notices © 2015-2021 Extron. All rights reserved. www.extron.com Trademarks All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks (®), registered service marks (SM), and trademarks (™) are the property of RGB Systems, Inc. or Extron (see the current list of trademarks on the Terms of Use page at www.extron.com): Registered Trademarks (®) Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, eLink, Flat Field, FlexOS, Glitch Free, Global Configurator, Global Scripter, GlobalViewer, Hideaway, HyperLane, IP Intercom, IP Link, Key Minder, LinkLicense, LockIt, MediaLink, MediaPort, NAV, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, ShareLink, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation, System INTEGRATOR, TeamWork, TouchLink, V-Lock, VN-Matrix, VoiceLift, WallVault, WindoWall, XPA, XTP, XTP Systems, and ZipClip Registered Service Mark(SM) : S3 Service Support Solutions Trademarks (™) AAP, AFL (Accu-RATE Frame Lock), ADSP (Advanced Digital Sync Processing), AVEdge, CableCover, CDRS (Class D Ripple Suppression), Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), Driver Configurator, DSP Configurator, DSVP (Digital Sync Validation Processing), EQIP, Everlast, FastBite, Flex55, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, True4K, True8K, Vector™ 4K, WebShare, XTRA, and ZipCaddy FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user. NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide on the Extron website. Battery Notice This product contains a battery. Do not open the unit to replace the battery. If the battery needs replacing, return the entire unit to Extron (for the correct address, see the Extron Warranty section on the last page of this guide). CAUTION: Risk of explosion. Do not replace the battery with an incorrect type. Dispose of used batteries according to the instructions. ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile. Débarrassez-vous des piles usagées selon le mode d’emploi. Conventions Used in this Guide Notifications The following notifications are used in this guide: CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessure mineure. ATTENTION: • Risk of property damage. • Risque de dommages matériels. NOTE: A note draws attention to important information. TIP: A tip provides a suggestion to make working with the application easier. Software Commands Commands are written in the fonts shown here: ^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C [01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03] E X! *X1&* X2)* X2#* X2! CE} NOTE: For commands and examples of computer or device responses mentioned in this guide, the character “0” is used for the number zero and “O” is the capital letter “o.” Computer responses and directory paths that do not have variables are written in the font shown here: Reply from 208.132.180.48: bytes=32 times=2ms TTL=32 C:\Program Files\Extron Variables are written in slanted form as shown here: ping xxx.xxx.xxx.xxx —t SOH R Data STX Command ETB ETX Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here: From the File menu, select New. Click the OK button. Specifications Availability Product specifications are available on the Extron website,www.extron.com . Extron Glossary of Terms A glossary of terms is available at http://www.extron.com/technology/glossary.aspx. Contents Contents Introduction ................................................... 1 Operation ..................................................... 28 Before You Begin ................................................ 1 Front Panel Features ......................................... 28 What This Guide Covers ................................. 1 Faceplates .................................................... 30 Conventions Used in This Guide ..................... 1 Mounting Holes ............................................ 30 Important Information You Need Before Buttons......................................................... 31 Installation ..................................................... 1 Volume Controls and LEDs ........................... 31 About the MLC Plus 50/100/200 Series ............. 2 Reset Features and Resetting the Unit .............. 33 Features ......................................................... 4 Locating the Reset Button and LED .............. 33 Application Diagrams ......................................... 5 Resetting the Unit ......................................... 33 Device Control .................................................... 7 About Global Configurator (with Software-based GC Professional and GC Plus Modes) ............... 8 Configuration and Control ......................... 36 PC System Requirements ................................... 8 Configuration and Control: an Overview ............ 36 Basic Setup Steps: a Guide to this Section Hardware Features and Installation ........... 9 and Other Resources ...................................... 37 Overall Configuration Procedure for the Downloading the Software and Controller ......................................................... 10 Getting Started ................................................ 37 Installation Step 1: Get Ready........................... 10 Locating Software, Firmware, and Driver Installation Step 2: Prepare the Installation Site ... 11 Files on the Extron Website .......................... 38 Accessibility and Americans with Obtaining Control Drivers .............................. 39 Disabilities Act (ADA) Compliance ................ 12 Things to Do After Installing GC and Site Preparation ............................................ 12 Before Starting a Project .............................. 39 Installation Step 3: Change a Faceplate or Using GC: Helpful Tips ..................................... 40 Button Labels (Optional) .................................. 13 Troubleshooting ................................................ 40 Replacing a Faceplate .................................. 13 Hardware and Mounting ............................... 40 Replacing Button Labels ............................... 14 Connections and Configuration ..................... 40 Installation Step 4: Cable All Devices ................ 15 Rear and Side Panel Features and Cabling ... 16 Reference Information ............................... 42 Installation Step 5: Set up the MLC Plus for Network Port Requirements.............................. 42 Network Communication ................................. 24 File Types: a Key to Extron-Specific File Names ... 42 Installation Step 6: Configure the MLC Plus ...... 24 Secure Sockets Layer (SSL) Certificates ........... 43 Installation Step 7: Test and Troubleshoot ......... 25 IEEE 802.1X Certificates ................................... 43 Installation Step 8: Complete the Physical Certificate File Requirements......................... 44 Installation ....................................................... 25 Private Key File Requirements ....................... 44 Mounting .......................................................... 25 SNMP .............................................................. 44 MLC Plus 50/100/200 Series • Contents v Firmware Updates ....................................... 45 Determining the Firmware Version ..................... 45 Using Global Configurator and Toolbelt ......... 45 Using a Browser ........................................... 45 Updating the Firmware ..................................... 46 Locating and Downloading the Firmware ...... 46 Installing Firmware ........................................ 46 MLC Plus 50/100/200 Series • Contents vi Introduction This section covers the following information you should know about this guide and the products before installation: • Before You Begin — What this guide covers and does not cover, and what terms are used to refer to this product • About the MLC Plus 50/100/200 Series — An overview of the products and their features • Application Diagrams — Example application diagrams • Device Control — General information about IR, RS-232, and Ethernet control of other products • About Global Configurator (with GC Professional and GC Plus Modes)— A brief description of