2020 ANNUAL REPORT RESPONSIVENESS INTEGRITY COLLABORATION RESPECT EQUALITY BASIC NEEDS | SELF SUFFICIENCY | BUILDING STABILITY BUILDING STRONG, VIBRANT COMMUNITIES In 2013, long before the COVID-19 virus emerged, and well needed to be adjusted accordingly and Tri-CAP employees before the glimmer of its consequence as a worldwide pandemic responded to the challenge. The agency response, grounded in surfaced, Tri-CAP updated our Disaster-Continuity Plan; sharp- effective contingency planning and core values, was able to be ening our plan in preparation for the time when we would be both resilient and agile in the fast-moving environment. called upon to adapt and respond to unexpected challenges. In The COVID-19 Pandemic created health, economic, and social 2019, Tri-CAP rolled out our agency-wide strategic plan which hardships and consequences in our service area and across the included a revised mission and newly articulated core values. Our world. At the same time, Tri-CAP was able to identify heightened mission, combined with these articulated core values of integrity, and new needs and reached out to support partners like food respect, collaboration, responsiveness, and equality are the shelves and senior meal providers, sharing our resources and guiding principles with which our agency staff is committed to expertise to help meet people’s basic needs. Tri-CAP staff providing excellent services. Little did we know how integral expressed appreciation for the opportunity to provide this help these two documents would be to Tri-CAP’s response to the and sought ways to expand our reach. unimagined. These documents became the guiding foundation for Tri-CAP’s operations in 2020. Tri-CAP closed 2020 with new partners, reinforced partnership with long-time allies, and new experiences of administering Using these core documents enabled Tri-CAP and our staff to innovative programs established to respond to needs resulting respond to heightened and emerging needs with amazing agility. from the pandemic-caused economic hardships. As an agency Using the Disaster-Continuity Plan, Tri-CAP rapidly adjusted we were tested and we emerged with increased awareness of service delivery modes and staff work locations reinforcing our our agility and strength to provide support to the communities we commitment to providing a safe and healthy workplace. This serve. Tri-CAP made good on and fulfilled our network promise change mitigated the potential for community and workplace to change people’s lives, embody the spirit of hope, improve transmission of COVID-19 all the while continuing to provide communities and make America a better place to live. essential services without interruption. As community members, we are aware of the hardship brought by COVID-19. Tri-CAP staff stepped-up with appreciation and pride for the opportunity to serve from essential office staff creating and implementing processes to support telecommuters, to staff designing of equipment and furnishings to mitigate opportunities of transmission. In observing the agency’s Best Regards, response, I felt tremendous pride in the commitment and ingenu- Lori Schultz, LSW, CCAP ity demonstrated by staff. Across the agency, health and safety Executive Director information was changing fast and service delivery modes current LEGISLATIVE MEMBERS State Representatives State Senators United States Senators 12B Paul Anderson 12 Torrey Westrom Amy Klobuchar 13A Lisa Demuth 13 Jeff Howe Tina Smith 13B Tim O’Driscoll 14 Aric Putnum 14A Tama Theis 15 Andrew Mathews Governor 14B Dan Wolgamott 30 Mary Kiffmeyer Tim Walz 15A Sondra Erickson 31 Michelle Benson 15B Shane Mekeland Lieutenant Governor 30A Paul Novotny United States Representatives Peggy Flanagan 31A Kurt Daudt 6 Tom Emmer 7 Michelle Fischbach current BOARD OF DIRECTORS Dean Passe Lisa Fobbe Amanda Semega Steve Notch Chair Vice Chair Secretary Treasurer Eunice Adjei Erika Hannon Paulette Levasseur Karla Scapanski Patricia Jones Tracy Ore Larisa Schultz Kelly Larson Janet Gogliowski Scott Johnson Beth Schlagen FINANCIAL REPORT 10.1.2019 - 9.30.2020 REVENUES EXPENDITURES DONATIONS Federal Sources $4,316,744 Wages and Fringe Benefits $3,916,694 We gratefully acknowledge the generosity of our partners and State of Minnesota $2,637,588 Professional Services $135,427 supporters who provided 15,743 hours of volunteer time valued at County Sources $112,976 Supplies $90,957 $220,405 made in-kind donations valued at $35,186 and made Other Sources $283,486 Occupancy $103,042 cash donations of $17,708. Your gifts and support help residents experiencing low incomes work toward economic stability. Program Income $682,010 Other Program Expenses $503,948 Affordable Housing $150,788 Non-Capital Equipment $70,985 Please join Tri-CAP by supporting the stabilization assistance and Reimbursements $9,268 Direct Client Services $1,301,414 self-sufficiency education we provide. Your donations and volunteer Interest - Administrative Costs $119,538 time help to strengthen our communities. All donations are Donations and In-Kind Contributions $52,894 Lease Expense - appreciated and can be made online by visiting our website Net Gain on Disposal of Equipment $12,240 Training $27,156 www.tricap.org. For current volunteer opportunities please go to our Interest Expense $9,560 website and follow the volunteer link. Total Revenues $8,257,994 In-Kind Contributions $35,180 Technology Support and Maintenance $108,605 Cash $17,708 Sub-Awards - In-Kind $35,186 Depreciation $476,974 Volunteer Hours $220,405 Total Expenditures $6,899,480 Total Donations $273,299 2% 1% 16% 6% 12% 1% Federal Grants 13% State Grants 52% Local Grants Affordable Housing 32% 81% Other Revenues Cash Net Gain Program Services In-Kind Donations and In-Kind Contributions Administration Volunteer Hours 84% TRI-CAP’S IMPACT IN THE COMMUNITY 87,345 5,911 PUBLIC 58 30 HOUSEHOLD TRANSIT BUS CAREER PEOPLE OPENED ENERGY RIDES COUNSELING A SAVINGS GRANTS PROVIDED WORKSHOPS ACCOUNT 78 13 14,590 56 INDIVIDUALS VOLUNTEER PARTICIPANTS HOMES PURCHASED DRIVERS IN HOUSING WEATHERIZED A DONATED RIDES RENTAL CLASS VEHICLE PROVIDED SHAWN’S SUCCESS STORY 305 288 1,527 Shawn, single father raising two boys, was HOUSEHOLDS 96 laid off from his job due to COVID-19. He HELPED WITH HOUSEHOLDS ENERGY CRISIS VEHICLES PLANNED ENERGY SERVED WITH GRANTS received assistance from Tri-CAP through REPAIRED USE AND FOOD DELIVERY PROVIDED the Rebuilding Lives program. Tri-CAP was BUDGETING able to help Shawn with paying his rent, gas cards so that he was able to use his vehicle, and other financial assistance to meet his 641 467 942 family’s basic needs. When Shawn got a new INDIVIDUALS job, Tri-CAP was able to provide assistance 182 SNAP TAX RETURNS SERVED WITH acquiring new work shoes. “Because for me BASIC NEEDS BENEFITS PREPARED VOTER BAGS PROVIDED ADVOCACY AND FILED if it wasn’t for programs like this one I don’t EDUCATION & PROVIDED FOR FREE know how I would’ve made it through some ACCESS tough times…. another part was how quick and friendly everyone was with helping my family.” 15,743 50 222 VOLUNTEER 305 PERMANENT HOME REPAIRS HOURS HOME VISITS HOUSING (HEATING & DONATED TO PLACEMENTS APPLIANCE) TRI-CAP 4,071 11,837 PEOPLE 18 RECEIVING VEHICLES INDIVIDUALS TRANSPORTATION DONATED TO SERVED BY SERVICES (BUS TRI-CAP TRI-CAP IN 2020 PASSES, RIDES) basic NEEDS ENERGY ASSISTANCE HOUSING ASSISTANCE The Energy Assistance Program helps income Housing assistance programs stabilize the lives of eligible households pay a portion of their heating families or individuals who are homeless or are at costs. Grants are based on household size, income, imminent risk of homelessness or living in shelters fuel type, and energy usage and are paid directly to by providing access to coordinated entry, financial the energy provider. counseling or case management. ENERGY ASSISTANCE ADVISOR Part of the Energy Assistance Program PUBLIC TRANSPORTATION Offering assistance and resources to plan energy Tri-CAP Public Transportation costs, and referrals to assist with other identified Tri-CAP Public Transportation offers fully accessible household needs. transportation with buses providing flexible routing and dial-a-ride modes. Transportation is provided to the public and is not based on eligibility. NUTRITION ASSISTANCE INFORMATION Tri-CAP provides application assistance, outreach and VOLUNTEER DRIVERS information about the food program - Supplemental Tri-CAP Volunteer Drivers use their own vehicles to Nutrition & Assistance Program (SNAP). We are provide rides to residents going to a variety of designated to assist both seniors and the general destinations. Volunteer drivers are reimbursed at the population with these important food-related services. Federal IRS rate for mileage COMMUNITIES SERVED 1% 4% 3% 2% Biracial/Multi-Racial American Indian Homeless Temporary Quarters or Alaska Native 1% 2% Post Secondary Grad Unspecified 2% 7% 10% Other/Unspecified 1% 1% 75+ yrs 7% 0 - 5 yrs Asian 14% Other Unspecified 1% 19% 2 or 4 years 65 - 74 Native Hawaiian Black or African College Graduate 28% or Other Pacific American Grade 0 - 8 6% 17% Islander 60 - 64 6 - 13 yrs 8% 12 + Some 6% Post Secondary 45% Own 55 - 59 yrs 1% GED 8% 49% 10% 14 - 17 yrs 9% Rent 45 - 54 yrs Grade 9 - 12/ 6% Non-Graduate 18 - 24 yrs 72% 37% 23% White High School Grad 25 - 44 yrs AGE RACE ADULT EDUCATION LEVEL HOUSING self SUFFICIENCY FINANCIAL FITNESS RENTING 101 This service helps clients gain control over their financial Renting 101 is a rental education course providing situation through classes covering budgeting, savings, credit participants with the tools to move from transitional housing reports, credit scores, credit scams, credit repair and working to permanent stable housing. Curriculum includes instruction with banks and credit unions. One-to-one financial counseling on how to find an apartment, understand eviction action sessions are scheduled following the class. reports, understand criminal and credit reports, and what property managers look for when making leasing decisions.