HAMPTON ROADS TRANSIT Regional Origin and Destination Study 2016 PREPARED BY ETC INSTITUTE & HAMPTON ROADS TRANSIT APRIL 2017 Regional Origin and Destination Study ● 2016 Page 2 Regional Origin and Destination Study ● 2016 Contents EXECUTIVE SUMMARY............................................................................................ 7 INTRODUCTION ................................................................................................................................................ 7 Survey Summary and Key Findings ....................................................................................................... 7 REPORT OVERVIEW .......................................................................................................................................... 8 Acronyms and Abbreviations ........................................................................................................................... 9 CHAPTER 1: STUDY OVERVIEW, SURVEY DESIGN, & ADMINISTRATION ............ 13 OVERVIEW ...................................................................................................................................................... 13 Purpose of the Survey ......................................................................................................................... 13 Date/Time Period of the 2016 O&D Study ......................................................................................... 13 Survey Administrator and Survey Elements ....................................................................................... 13 SURVEY DESIGN AND ADMINISTRATION ........................................................................................................ 14 Pilot Survey Summary ......................................................................................................................... 14 Sampling Plan Summary ..................................................................................................................... 14 Survey Weighting and Expansion Summary ....................................................................................... 15 Data Quality Assurance and Processing Summary ............................................................................. 15 CHAPTER 2: HOW THE HAMPTON ROADS REGION UTILIZES THE HRT SYSTEM .. 19 Hampton Roads Transit – Rider Travel Characteristics .................................................................................. 19 Mode .............................................................................................................................................................. 19 Most Common Trip Origins ............................................................................................................................ 20 Most Common Trip Origins by Service Type ....................................................................................... 21 Most Common Trip Destinations ................................................................................................................... 22 Most Common Trip Destinations By Service Type .............................................................................. 23 Transit System Utilization – Frequency .......................................................................................................... 23 Transit System Utilization – Frequency by Service Type..................................................................... 24 Passenger Transfers ....................................................................................................................................... 25 Reverse Trip Pattern ....................................................................................................................................... 25 Transit Access ................................................................................................................................................. 26 Access Mode by Service Type ............................................................................................................. 27 Fare Payment ................................................................................................................................................. 27 Fare Payment by Service Type ............................................................................................................ 29 Page 3 Regional Origin and Destination Study ● 2016 Technology – Smartphone .................................................................................................................. 30 Technology – Smartphone by Mode ................................................................................................... 31 CHAPTER 3: System Demographics ................................................................... 35 HRT System Demographics ............................................................................................................................ 35 Race/Ethnicity by Service Type ...................................................................................................................... 38 Language ........................................................................................................................................................ 39 Respondent Language other than English at Home ........................................................................... 40 Employment Status ........................................................................................................................................ 41 Driver’s License .............................................................................................................................................. 42 Car Availability by Service Type ...................................................................................................................... 42 Disability Status .............................................................................................................................................. 43 Student Status ................................................................................................................................................ 44 City of Trip Origin ........................................................................................................................................... 45 Top Cities of Origin to Top Cities of Destination ............................................................................................ 46 Park and Ride.................................................................................................................................................. 47 CHAPTER 4: REGIONAL SYSTEM MAPS ............................................................. 51 Origins and Destinations by Daily Trips .......................................................................................................... 51 Travel Between All Routes – Aggregate ......................................................................................................... 52 Travel Between Zip Codes .............................................................................................................................. 53 Employment Destinations .............................................................................................................................. 54 Destinations – Non-Work ............................................................................................................................... 55 Light Rail – Origins and Destinations .............................................................................................................. 56 Ferry – Origins and Destinations .................................................................................................................... 56 Route 20: Origins and Destinations – Zip Code .............................................................................................. 57 Route 112 – Origins and Destinations ............................................................................................................ 57 CHAPTER 5: SURVEY METHODOLOGY ............................................................... 61 SAMPLING PLAN ............................................................................................................................................. 61 Sources of Ridership Data ................................................................................................................... 61 Sampling Plan for Boarding Alighting Counts ..................................................................................... 61 Sampling Plan for On-to-Off Counts ................................................................................................... 63 Sampling Goals for O&D Survey .......................................................................................................... 66 Page 4 Regional Origin and Destination Study ● 2016 PILOT TEST ...................................................................................................................................................... 73 Routes Involved ................................................................................................................................... 73 Pilot Test Results ................................................................................................................................. 73 Conclusions ........................................................................................................................................