SHARING FILES AND FOLDERS IN WTC AND WORKSPACES WORKSPACES v1.3x USER GUIDE GlobalSCAPE, Inc. (GSB) Corporate Headquarters Address: 4500 Lockhill-Selma Road, Suite 150, San Antonio, TX (USA) 78249 Sales: (210) 308-8267 Sales (Toll Free): (800) 290-5054 Technical Support: (210) 366-3993 Web Support: http://www.globalscape.com/support/ © 2008-2017 GlobalSCAPE, Inc. All Rights Reserved August 2, 2017 Table of Contents How Do I Share Files? .................................................................................................................................................... 7 WTC Administration ...................................................................................................................................................... 9 Enabling User Access to the Web Transfer Client .................................................................................................. 9 Localization (Language) Settings .......................................................................................................................... 10 WTC Error Messages in EFT .................................................................................................................................. 11 Disable CRC ........................................................................................................................................................... 14 Disabling "Update Your Browser" Prompts .......................................................................................................... 14 Terms and Conditions ........................................................................................................................................... 15 Rebranding (Customizing) the Web Transfer Client ............................................................................................. 16 Customizing the WTC ........................................................................................................................................... 18 Upgrading the Web Transfer Client ...................................................................................................................... 20 Web Transfer Client Licensing .............................................................................................................................. 21 License Status ................................................................................................................................................ 21 Web Transfer Client User Guide .................................................................................................................................. 22 Overview of the Web Transfer Client ................................................................................................................... 23 File-Naming Conventions ..................................................................................................................................... 24 Unicode File Transfers .......................................................................................................................................... 24 Unicode FAQs ................................................................................................................................................ 25 Enabling JavaScript in the Browser ....................................................................................................................... 26 End-User (Client) Login to EFT .............................................................................................................................. 27 Form-Based Authentication versus Basic Authentication .................................................................................... 28 Logging In to the WTC .......................................................................................................................................... 28 Logging Out of the WTC........................................................................................................................................ 29 Automatic Log Out ................................................................................................................................................ 30 Uploading Files and Folders .................................................................................................................................. 30 Downloading Files ................................................................................................................................................ 31 Canceling a Transfer ............................................................................................................................................. 32 Clearing the Upload Manager .............................................................................................................................. 32 Resuming Transfers .............................................................................................................................................. 33 Filtering and Sorting the File Name Pane ............................................................................................................. 33 Searching for Files ................................................................................................................................................ 34 Creating Folders.................................................................................................................................................... 35 Moving Files between Folders .............................................................................................................................. 36 File Comments ...................................................................................................................................................... 36 iii Table of Contents Renaming a File or a Folder .................................................................................................................................. 37 Deleting a Folder or File ....................................................................................................................................... 37 Changing Your Password ...................................................................................................................................... 37 Web Transfer Client Limitations ........................................................................................................................... 37 Error Messages ..................................................................................................................................................... 38 WTC Logging ......................................................................................................................................................... 39 Notifications ......................................................................................................................................................... 42 Workspaces Administration ........................................................................................................................................ 42 Workspaces Overview .......................................................................................................................................... 43 Licensing Workspaces ........................................................................................................................................... 44 Workspaces Licensing versus Web Transfer Client Licensing ............................................................................... 44 Enable and Configure EFT Workspaces ................................................................................................................ 44 Enabling Workspaces to Send Files ...................................................................................................................... 47 Mail Profiles with Multiple Accounts ................................................................................................................... 49 Workspaces Invitations ........................................................................................................................................ 49 Workspaces Notifications ..................................................................................................................................... 50 Workspaces Permissions ...................................................................................................................................... 53 Specify Custom Default Workspaces Sharing Permissions ............................................................................ 54 Workspaces Permissions on an Active Directory Site ................................................................................... 55 Managing Workspaces in the VFS ........................................................................................................................ 56 Managing Workspaces in the VFS................................................................................................................................ 56 Transactional Workspaces .................................................................................................................................... 57 Outlook Activity Reports ...................................................................................................................................... 58 Customizing the Email Interface