Albany Transit Development Plan Approved May 2018 Executive Summary ........................................................................................................................ 4 1 Introduction .................................................................................................................................. 9 2 Service Area Profile ................................................................................................................... 11 Planning Framework ................................................................................................................. 11 Albany Area MPO ................................................................................................................ 11 Transit Services in the Albany Area ..................................................................................... 12 Concurrent Planning Processes ............................................................................................. 12 Demographic Analysis .............................................................................................................. 13 Population and Employment ................................................................................................. 13 Transit-Dependent Populations ............................................................................................. 15 Travel Patterns .......................................................................................................................... 17 Mode Split ............................................................................................................................. 17 Future Growth ........................................................................................................................... 18 Population and Employment ................................................................................................. 18 Regional Travel Patterns ....................................................................................................... 21 Albany Area Travel Patterns ................................................................................................. 21 3 Transit Services Today .............................................................................................................. 23 Albany Area MPO Transit Development Plan 1 Service Inventory ...................................................................................................................... 23 Local Fixed-Route Transit Services ...................................................................................... 23 Local Paratransit Services ..................................................................................................... 26 Regional Transit Services ..................................................................................................... 26 Long-Haul Regional Services ............................................................................................... 31 Ridership ................................................................................................................................... 32 Funding ..................................................................................................................................... 34 Capital ....................................................................................................................................... 36 Fleet....................................................................................................................................... 36 Facilities ................................................................................................................................ 37 Inventory of Stops and Shelters ............................................................................................ 39 Technology ............................................................................................................................... 39 Fares .......................................................................................................................................... 40 4 Community Outreach ................................................................................................................. 42 Transit Surveys ......................................................................................................................... 42 On-Board Passenger Survey ................................................................................................. 42 Community Survey ............................................................................................................... 44 Community Input ...................................................................................................................... 45 5 Operations Analysis ................................................................................................................... 48 System Assessment and Historical Trends ............................................................................... 48 Albany Transit System .......................................................................................................... 48 Linn-Benton Loop ................................................................................................................. 53 Albany Call-A-Ride .............................................................................................................. 56 Linn Shuttle ........................................................................................................................... 58 Peer Review .............................................................................................................................. 60 Peer Fares .............................................................................................................................. 62 6 Needs Assessment ...................................................................................................................... 63 Key Findings ............................................................................................................................. 63 Future Needs ............................................................................................................................. 64 7 Goals, Performance Measures, and Standards ........................................................................... 66 Performance Measures and Standards ...................................................................................... 67 Reporting Improvements .......................................................................................................... 70 Albany Area MPO Transit Development Plan 2 8 Future Transit System ................................................................................................................ 71 Albany Transit System .............................................................................................................. 71 Overview of Recommended Scenarios ................................................................................. 71 System Impacts ..................................................................................................................... 82 Regional Services...................................................................................................................... 85 1. Bi-directional Loop service all day between Albany Station and Corvallis ..................... 85 2. Facilitate transfers to regional service at Albany Station ................................................. 88 3. Improve coordination of services along Pacific Boulevard, Heritage Plaza .................... 89 4. Shared marketing and information.................................................................................... 90 5. Coordinate fare policy and fare payment systems; Consider regional farecard ............... 90 Capital and Assets Plan ............................................................................................................. 91 Vehicles................................................................................................................................. 91 Bus Stops and Amenities ...................................................................................................... 92 ATS Local Financial Plan ......................................................................................................... 96 9 Transit Policies and Programs ................................................................................................... 99 Public Information and Marketing ............................................................................................ 99 System Branding ................................................................................................................... 99 System and Route Maps...................................................................................................... 100 Technology ............................................................................................................................. 101 Traveler information system hardware ............................................................................... 102 Automatic passenger counter .............................................................................................. 103 Customer Information ......................................................................................................... 103 Fares .......................................................................................................................................