ITR IT Returns Project SPECIAL REPORT CORPORATE PRODUCTIVITY AND DIFFUSION OF ENDUSER DEVICES SCATTERGRAM ANALYSIS Center for Research on Information Technology and Organizations (CRITO) Graduate School of Management University of California, Irvine Kenneth L. Kraemer Vijay Gurbaxani Graduate School of Management Center for Research on Information Technology and Organizations (CRITO) University of California, Irvine Copyright © 1999 by Center for Research on Information Technology and Organizations, University of California, Irvine CORPORATE PRODUCTIVITY AND DIFFUSION OF ENDUSER DEVICES: SECTOR GRAPHS Kenneth L. Kraemer Vijay Gurbaxani IT Returns Project Center for Research on Information Technology and Organizations (CRITO) Graduate School of Management and Department of Information and Computer Science University of California, Irvine This research has been supported by grants from the U.S. National Science Foundation, the NSF Industry-University Cooperative Research Center, and IBM Global Services Copyright 1998 by Center for Research on Information Technology and Organizations, University of California, Irvine January 1999 Revised LIST OF SECTOR CHARTS Manufacturing Sector All Manufacturing...............................................................................................................1 Aircraft and Parts ................................................................................................................ 2 Chemicals............................................................................................................................ 3 Computer Equipment .......................................................................................................... 4 Electrical Equipment........................................................................................................... 5 Electronic Equipment.......................................................................................................... 6 Food Processing .................................................................................................................. 7 Industrial Machinery ........................................................................................................... 8 Instrumentation.................................................................................................................... 9 Lumber, Wood and Paper.................................................................................................. 10 Motor Vehicles and Parts .................................................................................................. 11 Oil, Gas and Petroleum ..................................................................................................... 12 Pharmaceuticals................................................................................................................. 13 Primary Metals .................................................................................................................. 14 Printing and Publishing..................................................................................................... 15 Textiles and Apparel ......................................................................................................... 16 Services Sector All Services ....................................................................................................................... 17 Airlines.............................................................................................................................. 18 Banking ............................................................................................................................. 19 Communications................................................................................................................ 20 Computer-Related Services............................................................................................... 21 Department and Specialty Stores ...................................................................................... 22 Food and Drug Stores........................................................................................................ 23 Health Services.................................................................................................................. 24 Insurance ........................................................................................................................... 25 Recreation.......................................................................................................................... 26 Transportation Services..................................................................................................... 27 Utilities.............................................................................................................................. 28 Wholesale Trade................................................................................................................ 29 Eating Places ..................................................................................................................... 30 List of Companies 20th Century 25 Anheuser Busch 7 Black & Decker 8 3 COM 4 Anixter 29 Boatmens Bancshares 19 3M Company 10 AO Smith 5 Boeing 2 A Schulman 3 Aon 25 Boise Cascade 10 Abbott Laboratories 3, 13 Apple Computer 4 Borg Warner Automotive 11 ACX Technologies 10 Apria Healthcare Group 24 Boston Edison 28 Advanced Micro Devices 6 Aramark 30 Boston Scientific 9 Aetna Life 25 Arcadian 3 Bowater 10 AFLAC 25 Arkansas Best 27 Bradlees 22 AGCO 8 Armco 14 Briggs & Stratton 8 Agway Inc. 7 Arrow Electronics 29 Brinker International 30 Air Express International 27 Arvin Industries 11 Bristol Myers Squibb 3, 13 Air Products & Chemicals 3 Asarco 14 Brooklyn Union Gas 28 Airborne Freight 27 Ashland 12 Brown Forman 7 Airtouch Communications 20 AST Research 4 Browning Ferris Industries 28 Alaska Air Group 18 AT&T 20 Bruno's 23 Albemarle Corporation 3 Atlanta Gas Light 28 Burlington Coat Factory 22 Alberto Culver 3 Atlantic Energy 28 Burlington Industries 16 Albertson's 23 Atlantic Richfield 12 Burlington Northern Santa Fe 27 Alco Standard 29 Auto Owners Insurance 25 Cablevision Systems 20 Alcoa 14 Automatic Data Processing 21 Cabot 3 Alleghany 25 Autozone 22 Cal Fed 19 Allegheny Ludlum 14 Avent 29 Caldor 22 Allegheny Power System 28 Avery Dennison Corporation 10 Caliber System 27 Allergan 3, 13 Avon Products 3 Campbell Soup 7 AlliedSignal 2 Baker Hughes 8 Canandaigua Wine 7 Allmerica Financial 25 Bally Entertainment 26 Cardinal Health 29 Alltel 20 Baltimore Gas & Electric 28 Carolina Power & Light 28 Alumax 14 Banc One 19 Carson Pirie Scott 22 Amdahl 4 Bancorp Hawaii 19 Case Corporation 8 Amerada Hess 12 Bank of Boston 19 Caterpillar 8 America West Airlines 18 Bank of New York 19 Centerior Energy 28 American Airlines 18 Bankamerica 19 Central & South West 28 American Bankers Insurance 25 Bankers Trust 19 Central Maine Power 28 American Electric Power 28 Banponce 19 Ceridian 21 American Financial Group 25 Banta Corporation 15 Certified Grocers 29 American General 25 Barnett Banks 19 CF Industries 3 American Greetings 15 Bausch & Lomb 9 Champion International 10 American Home Products 3, 13 Baxter Internaitonal 9 Charming Shoppes 22 American International 25 Bay Networks 4 Charter One 19 American National 25 Baybanks 19 Chase Manhattan 19 American Re 25 BDM International 21 Chesapeake Corporation 10 American Standard Cos. 8 Bearings 29 Chevron 12 American Stores 23 Beckman Instruments 9 Chiron 3, 13 American United Life 25 Becton Dickinson & Co. 9 Chrysler 11 Ameridata Technologies 29 Bell Atlantic 20 Chubb 25 Amerisource Health 29 Bellsouth 20 Cigna 25 Ameritech 20 Bemis Company 10 Cincinnati Bell 20 Ames 22 Bergen Brunswig 29 Cincinnati Financial 25 Amgen 3, 13 Berkshire Hathaway 25 Cincinnati Milacron 8 Amica Mutual 25 Best Buy 22 Cinergy 28 Amoco 12 Best Products 22 Circus Circus 26 Amp 6 Bethlehem Steel 14 Cisco Systems 4 Amsouth Bancorporation 19 Beverly Enterprises 24 Citcuit City Stores 22 Analog Devices 6 BF Goodrich 3 Citicorp 19 Analytical Instruments 9 Big Flower Press 15 Citizens Utilities 28 Andersons 29 Birmingham Steel 14 Clorox 3 CMS Energy 28 DPL 28 Flowers Industries 7 Coastal 28 DQE 28 FMC 3 Coca Cola Company 7 Dresser Industries 8 Food 4 Less 23 Coca Cola Enterprises 7 DSC Communications 5 Foodmaker 30 Coleman Company 5 Duke Power 28 Ford Motor 11 Colgate Palmolive 3 Duracell International 5 Fort Howard Corporation 10 Collins & Aikman 16 Dyncorp 21 Foundation Health 25 Columbia Gas 28 E. W. Scripps Company 15 Foxmeyer Health 29 Columbia HCA Healthcare 24 Eagle Food Centers 23 FPL Group 28 Comerica 19 Earle M. Jorgensen 29 Fred Meyer 22 Commercial Metals 29 Eastern Enterprises 28 Fremont General 25 Commonwealth Energy 28 Eastman Chemical 3 Frontier 20 Compaq Computer 4 Eastman Kodak 9 Fruit of the Loom 16 Computer Associates Eaton 5 GAF 3 International 21 Echlin 11 GATX 27 Computer Sciences Corp. 21 Eckerd 23 Gannett Company 15 Conagra Inc. 7 Ecolab 3 Gaylord Container Corp. 10 Cone Mills 16 Edison Brothers 22 Geico 25 Conrail 27 EG&G 21 General American Life 25 Conseco 25 EI Du Pont De Nemours 3 General Electric 5 Consolidated Edison 28 El Paso Natural Gas 28 General Instrument 5 Consolidated Freightways 27 Eli Lilly 3, 13 General Motors 11 Consolidated Natural Gas 28 Emerson Electric 9 General Public Utilities 28 Consolidated Papers 10 Engelhard 14 General Re 25 Consolidated Stores 22 Enova 28 General Signal 5 Continental Airlines 18 Enron 29 Genuine Parts