Working on tomorrow today The Epping to Chatswood rail line in Sydney is the most sophisticated underground rail link in Australia. Transfield Services maintains the tunnel, underground systems and technologies for our client, RailCorp. Pictured are Transfield Services employees [from left] Development Manager Infrastructure, Steve Johnson, Contract Manager Rail, Simon Turner and Corporate Communications Manager, Felicity Pontoni. Contents 2 004 Business snapshot 006 Financial highlights 008 Chairman’s report 010 Managing Director and CEO’s report 014 Board of Directors 016 Senior executive team 018 Review of operations 0 18 Australia and New Zealand 024 Americas 028 Middle East and Asia 032 Transfield Services Infrastructure Fund 034 Business highlights Safety performance Innovation Training and development Sustainability Client testimonials 036 Working on tomorrow’s governance 043 Financial report 143 Corporate directory All financials are in Australian dollars unless otherwise specified. The financial figures provided in the front section of the report (pages 1 to 42) have been rounded. In some cases, totals and percentages have been calculated from financial figures that have not been rounded, hence some financials and percentages may not add up exactly. Notice of Annual General Meeting Shareholders are advised that the 2010 Annual General Meeting of Transfield Services will be held on Thursday, 21 October at 10.00am (AEDST), at the AGL Theatre, Museum of Sydney, Corner Phillip and Bridge Streets, Sydney, New South Wales. Transfield Services Sustainability Report Transfield Services also produces an annual Sustainability Report featuring case studies and images from around the world of how we work with our clients, partners and communities to achieve sustainable outcomes. The latest report is available under Publications in the News Centre section of our website: www.transfieldservices.com Transfield Services Annual Report 2010 This year we… » delivered on our 2010 full-year guidance » strengthened our management team » implemented a five-year Company strategy » introduced global Mandatory Safety Rules, and 3 » won 17 client, state, national and international awards. We deliver long-term results for our clients, our employees and our investors. Transfield Services Annual Report 2010 » Business snapshot Our 28,000 employees provide: » engineering » operations and maintenance » asset management » construction management 4 » project and program management, and » shutdowns... To 11 diverse industries: IA S A & Z S T S Our Industry Coverage A & N ICA R E E UST M ID. A A M Transeld Services Group Companies s Hydrocarbons e rc u o Mining es R & Industrial Process Industries Water e r Roads & Rail s tu e c c Public Transport vi r stru e a S r Power nf I Telco Property Maintenance Defence & FM & Property Social Infrastructure Our Joint Ventures Transeld Services FT Services Services . Mannai Oil & Gas WLL Hydrocarbons WorleyParsons JV Services LLC TRAGS Transeld Services WorleyParsons Resources Mining & Industrial Nouvelle Caledonie Process Services Transeld Worley TGE Energy Services Power Power Services e r s tu e c PPS Partnership c Water vi r stru e a S r Roads TransLink Operations nf I Public Transport Transdev TSL Telco Sentinar Property Transeld Mannai Facilities Management & FM & Maintenance Services WLL Property Miami-Dade Expressway Authority, Florida, United States. More than six million vehicles utilise this Transfield Services operated and maintained expressway every month. Transfield Services Annual Report 2010 We secured more than 30 new and 15 renewed contracts in 2010 including: Australia and New Zealand Clients Value American Clients Value Western Australia Department of Housing A$300 million Sports Authority, Jo-Ann Fabric and US$188 million and Housing NSW Craft Stores, Regis Corporation, Rite Aid Corporation and Bed, Bath & Beyond Woodside A$700 million Florida Department of Transportation, US$72 million 5 Austin Health A$7.2 million District Department of Transportation, Washington DC and North Carolina Loy Yang Power* and Aurora Energy A$253 million Department of Transportation Transpower NZ$58 million Ontario Ministry of Transportation C$150 million NZ Transport Agency, NZ$137 million New Brunswick Highway Corporation* C$580 million Thames-Coromandel District Council and Auckland City Council Middle East and Asia Clients Value Shell Philippines Exploration* A$76 million * The value indicated for joint venture contracts represents total contract value awarded to the joint venture. Middle East & Asia » Hydrocarbons » Roads » Mining » Property & Maintenance Americas » Hydrocarbons » Roads » Mining » Property & Maintenance Australia & New Zealand » Hydrocarbons » Telecommunications » Mining » Roads & Rail » Process Industries » Public Transport » Power » Property & Maintenance » Water » Defence » Social Infrastructure Transfield Services Annual Report 2010 » Financial highlights » Revenue of $4.1 billion (including joint ventures) 6 » NPAT of $73.0 million compared to $55.0 million loss last year » Normalised NPAT of $96.0 million up 2.7 per cent and in-line with guidance » Record operating cash flow at $225.0 million » Record contracted revenue at A$11.6 billion » Record low gearing of 25 per cent » Strengthened balance sheet with significant capacity to achieve growth strategy » Total FY10 dividend of 14 cents per share - up 17 per cent from last year » Share Purchase Plan offered in FY11 (see page 8 for more details) Transfield Services provides consolidated contract maintenance services to Santos’ oil and gas fields Santos, Moomba, Cooper Basin, South Australia. Transfield Services Annual Report 2010 GROUP REVENUE PIPELINE OF OPPORTUNITIES $29 Billion A$0.9 bn $4.5 proportionately Infrastructure A$4.1 bn consolidated $4.0 revenue Services Power $3.5 Water 56% Telecommunications $3.0 Road & rail Public Transport $2.5 A$3.2 bn wholly-owned $2.0 operations Resources & revenue $1.5 17% Industrial Hydrocarbons $1.0 27% Mining Process Industries 7 $.5 $0.0 ‘02 ‘03 ‘04 ‘05 ‘06 ‘07 ‘08 ‘09 FY10 Property & FM Property Maintenance Defence Social Infrastructure EARNINGS PER SHARE (cents per share) DIVIDEND PER SHARE (cents per share) FY09 normalised earnings per share of 26 cps Dividend per share of 14 cents equates to 36 (based on weighted average shares of 359 million) 61 per cent payout ratio - an increase of 17 per cent from FY09 FY10 normalised earnings per share of 23 cps (based on 414 million shares) 27 34 31 22 28 28 20 24 16 14 19 18 13 12 14 10 -15 ‘02 ‘03 ‘04 ‘05 ‘06 ‘07 ‘08 ‘09 FY10 ‘02 ‘03 ‘04 ‘05 ‘06 ‘07 ‘08 ‘09 FY10 GEARING* COntraCTED REVENUE* * Net debt / Net debt + Equity $11.6 billion 61% 60% $12.0 57% * Pre non-recurring items 14% $10.0 49% 47% 33% $8.0 33% 33% $6.0 29% 53% 25% $4.0 $2.0 $0.0 ‘02 ‘03 ‘04 ‘05 ‘06 ‘07 ‘08 ‘09 FY10 ‘05 ‘06 ‘07 ‘08 ‘09 FY10 Cost reimbursable; KPI; alliance style Schedule of rates Fixed fee for service Transfield Services Annual Report 2010 » Chairman’s report 8 Transfield Services has come increase in the payout ratio to 61 per In April 2010, the Transfield Services Professor Stephen Burdon retired through the global financial crisis cent, compared with the previous Mandatory Safety Rules were from the Board in July 2010. Steve as a better, stronger and more corresponding period of 53 per cent. launched with a global stand-down has been a director of the Company resilient company and importantly, to communicate the rules to every since December 2000 and has made better equipped to handle any The Dividend Reinvestment Plan employee around the world. an outstanding contribution over the continuation of the downturn. (DRP) raised A$1.9 million of additional past 10 years, particularly in the areas capital from the interim dividend. We have reduced our Lost-Time of strategy and client relationships. Our diversity of clients and services Due to the record cash result and Injury Frequency Rate from 4.04 for across different sectors, industries improved financial position, the Board every million hours worked in 2004 During the year, we strengthened and geographies has held us in good has suspended the DRP effective from to 1.55 in 2010. During this time, our governance processes with stead. With the Company’s renewed the 2010 final dividend. we increased our global workforce more emphasis on risk management investment in business development, from 8,500 employees to more than and the implementation of the a significant pipeline of opportunities In response to shareholder requests, 28,000 employees today. Code of Business Conduct. Peter is being identified and pursued. the Board has introduced a Share Goode has provided the leadership Purchase Plan (SPP), which offers Our Managing Director and Chief on the code and on putting more Your Company performed well eligible shareholders an opportunity Executive Officer, Peter Goode, has rigour into our management of risk. in tough trading conditions. to purchase shares in Transfield been with us since April last year and Transfield Services delivered on its Services to a value of $1,000, $5,000, is reinvigorating our management Our strategy and risk earnings guidance, achieved record $10,000 or $15,000 at a discount and team. We have a new Chief Financial management operating cash flow and now has free from brokerage and transaction Officer, Tiernan O’Rourke, a new Chief a strengthened balance sheet with costs. Executive, Marketing and Business During the year, the Board approved increased capacity to fund our growth Development, Nicholas Yates, as well a strategic plan with new initiatives strategy. The Board has absolute discretion as new chief executives, Larry Ames instigated, including a streamlined over the amount raised under the in the Americas and Philip Wratt in operational structure, a strengthened Net profit after tax (NPAT) was SPP. Funds raised through the SPP the Middle East and Asia. executive team and an increased $73.1 million for the period ending will be used initially to repay debt, focus on business development. 30 June 2010, compared with a which will further strengthen our Board and corporate The Company is focused on loss of $55 million the previous financial position.