IBM ERserver IBM eServer Appliances HostingDirector IAE Site Owner User Guide Contents Chapter 1. Introduction . 1 Backup and Restore . 35 System Requirements . 1 File Manager . 37 Logging In to HostingDirector . 1 Settings . 38 Installing an SSL Certificate. 4 Web Server . 39 Logging Out . 5 IP Filtering . 40 Navigating the Main Window. 5 The Navigation Pane . 6 Chapter 5. ValueApps . 43 Web Applications. 43 Chapter 2. Site Details. 9 Web Development . 44 Overview Tab. 9 Streaming . 44 Contact Tab. 10 Collaboration . 45 Account Usage Tab . 11 E-Commerce . 45 Statistics Tab. 12 Database . 46 About Tab . 13 Chapter 6. Domains Settings . 47 Chapter 3. Email/FTP. 15 Domains Tab. 47 Accounts Tab . 15 Web Aliases. 51 Editing an Email/FTP Account . 17 DNS Header . 54 Removing an Email/FTP Account . 17 DNS Records . 55 Configuring The Email Account On The Client . 17 Address Record . 56 Configuring a Named-based Site . 21 Alias Domain . 57 Aliases . 23 Mail Exchanger. 57 Defining an Email Alias . 23 Sub Domain. 58 Defining a Distribution List Alias . 25 Editing a DNS Record . 59 Defining a Command Line Alias . 26 Removing a DNS Record . 60 Catch All . 27 Editing an Alias . 28 Appendix A. Apache Pre installed Modules Removing an Alias. 28 Mail Authorization . 28 61 Anonymous FTP . 31 Settings . 32 Glossary . 63 Chapter 4. Site Management. 35 Index . 67 Utilities . 35 © Copyright IBM Corp. 2002 iii iv IBM eServer Appliances:HostingDirector IAE Site Owner User Guide Chapter 1. Introduction HostingDirector site level management enables the user to build and administrate a dedicated environment on a server. All Web site administration tasks are done using a user-friendly and intuitive environment that enables even an inexperienced site owner to manage a site without resorting to complex command-line instructions. For example, adding and modifying email and FTP accounts is achieved through a simple wizard that is implemented as a sequence of windows that the user can navigate through, filling in the details required. Another unique feature of the HostingDirector site is the utilization of ValueApps. ValueApps are third-party applications that can be easily installed and managed by site owners. System Requirements The Account GUI is designed for the following browsers: • Microsoft® Internet Explorer® 4.0 and above (Includes Internet Explorer® 6.0) • Netscape Navigator 4.6 or 6.2 A client that meets the system requirements of the above browsers can use the site GUI. The GUI can function under any type of Internet connection, though a 56K connection or higher is recommended. Logging In to HostingDirector HostingDirector requires an identifying user name and password to successfully log in to its system. The hosting provider should provide these details to you. To login to the site GUI do the following: 1. Open the browser and type the IP address of the site in the Address field (the IP address should be provided to you by the hosting provider). Figure 1. Address Field Note: If you are using a name-based site, then type the name of your domain. If your domain name has not been registered yet, then type IP address/domain.com (the IP address should be provided to you by the hosting provider). 2. The following Web page opens: © Copyright IBM Corp. 2002 1 Figure 2. Temporary Web Page for Login Click Click here to login to your control panel. Note: After you have uploaded your Web site’s files to the site, type the following address in the Address field of your browser: http://site_domain_name/manager/ 3. The following window might appear because the SSL certificate is still not installed in your computer. Click Yes. 2 IBM eServer Appliances:HostingDirector IAE Site Owner User Guide Figure 3. Security Alert Window 4. Click the Accept radio button to accept the license statement in order to proceed to the control panel. Click Continue. Figure 4. License Window 5. You are prompted to the login screen. Type the password and user name in corresponding fields and choose a preferred language for the session (This guide is intended for users that have chosen the English language). This login screen gives you the option to install an SSL certificate for this GUI. When you install this certificate, you will not encounter the Security Alert window that is displayed in Figure 3 (instructions can be found in “Installing an SSL Certificate” on page 4). Finally, click OK to confirm the data you entered. Chapter 1. Introduction 3 Figure 5. User Login Screen Installing an SSL Certificate To install the SSL certificate, do the following (instructions use Microsoft® Internet Explorer 5.0): 1. Click the Click here to install a permanent SSL certificate hyperlink that appears in the login screen. 2. The following window opens. Choose to open the file. 4 IBM eServer Appliances:HostingDirector IAE Site Owner User Guide Figure 6. File Download Window 3. The certificate appears on the screen. Click Install Certificate. 4. Click Next in all stages of the certificate import wizard. In the last step, click Finish. Logging Out In order to log out securely, you can do one of the following tasks: • Click the Logout hyperlink, located on the top right side of the screen. • Close the browser. Navigating the Main Window The main window of HostingDirector is comprised of three main sections: Navigation pane Located on the left-hand side of GUI. This pane consists of five icons. Details pane Adjacent to the navigation pane. The Details pane changes according to the icon that you click on the navigation pane. Each Details pane contains tabs. Each tab consists of a panel that opens on the Details pane. Heading bar Located above the Navigation and Details panes. The Heading bar includes the name of the account and a hyperlink for logging out of the GUI. Chapter 1. Introduction 5 Figure 7. HostingDirector Main Window The Navigation Pane The Navigation pane always appears on the left side of the screen and consists of five icons. It is recommended that you not use the buttons of your Web browser’s toolbar while using the GUI. These icons and their functions are described in the remainder of this book. 6 IBM eServer Appliances:HostingDirector IAE Site Owner User Guide Figure 8. Navigation Pane Icons Chapter 1. Introduction 7 8 IBM eServer Appliances:HostingDirector IAE Site Owner User Guide Chapter 2. Site Details The Site Details panel is composed of five tabs: • Overview • Contact • Account Usage • Statistics • About Overview Tab To proceed to the Overview tab, click on the Site Details icon. The Overview panel provides the following information: Site IP Address IP address of site. Figure 9. Site IP Address Site Status Enabled Site's services are active. Disabled Accounts services are not running. Figure 10. Site Status File Quota – Current Usage The total number of files being used and the total number of files that are available. Information is provided in numbers and in percentages. Figure 11. File Quota - Current Usage © Copyright IBM Corp. 2002 9 Disk Quota (MB) – Current Usage The total space (in MB) being used and space that is available. Information is provided in numbers and in percentages. Figure 12. Disk Quota - Current Usage Bandwidth Quota The bandwidth (in MB) that has been used and bandwidth that is still available. Information is provided in numbers and in percentages. Bandwidth is supplied for specific periods. Data on when a period of time initiates and ends is also provided. Figure 13. Bandwidth Quota - Current Usage Messages from hosting provider Messages and advertisements from the hosting provider to site owner appear on the right side of the panel. Figure 14. Hosting Provider Message Contact Tab The Contact tab provides contact information on the site owner and on the hosting provider. 10 IBM eServer Appliances:HostingDirector IAE Site Owner User Guide Figure 15. Contact Panel To edit account details click Edit. A wizard window opens. Type the data in the relevant fields. Click Next. Click Finish to confirm your additions or modifications. Figure 16. Personal Details Account Usage Tab The Account Usage tab includes the following information about the resources of email and FTP accounts that have been created by the Web site owner: User User name of the FTP or Email account. Mail Quota The total mail quota for the account, mail quota that has been used, and mail quota that is still available. Information is provided in numbers and in percentages. FTP Quota The total FTP quota for the account, the FTP quota that has been used, and the FTP quota that is still available. Information is provided in numbers and in percentages. Chapter 2. Site Details 11 Figure 17. FTP Quota Statistics Tab The Statistics tab provides the following information: Bandwidth Usage History Table displays total bandwidth that has been used for each predefined interval. Figure 18. Bandwidth Usage History Webalizer Analyzes Web server data to produce Web site usage reports (to view the data, Webalizer ValueApp must be installed). For example, the Webalizer can create a chart showing the countries from where your site is accessed. For more information go to http://www.webalizer.com/. Protocols Status Provides statistical information on the account. Data is displayed as hourly averages for the latest month and consists of the following: Hits Average total number of HTTP requests that the server received during the reporting period. Files Average number of hits that actually resulted in an HTML page or image being sent back to the user. Pages Average number of pages being requested by users. 12 IBM eServer Appliances:HostingDirector IAE Site Owner User Guide Figure 19. Protocols Status About Tab The About tab displays details about the GUI version.