A partnership between the San Francisco Controller’s Office and the Municipal Transportation Agency, which oversees Muni. San Francisco Transit Effectiveness Project BRIEFING BOOK Nelson Nygaard DPOTVMUJOHBTTPDJBUFT JULY 2006 TABLE OF CONTENTS TABLE OF FIGURES Introduction to the TEP ........................................... 1-1 Figure.1-1. Stakeholder.Input.Structure........................ 1-2. Introduction................................................................ 1-1 Figure.1-2. Muni.Transit.Vehicles.and.Lines................. 1-4 TEP.Goals.................................................................. 1-1 Figure.1-3.. Schematic.Diagram.of.Current.. Major.Tasks................................................................. 1-2 . Muni.Service.Network................................ 1-4 Who.is.Involved.......................................................... 1-2 Figure.5-1. Peer.Comparison:..Transit.Agency. Schedule...................................................................... 1-3 . (including.bus.and.rail).............................. 5-3 About.this.Briefing.Book............................................. 1-3 Figure.5-2. Percent.of.Passenger.Trips.Carried. Muni.System.Overview............................................... 1-4 . by.Each.Mode............................................ 5-5 Figure.5-3. Cost.Effectiveness.(Cost.per.passenger.trip)..5-6 Key Issues for the TEP ............................................. 2-2 Figure.5-4.. Average.System.Operating.Speed................ 5-8 Introduction................................................................ 2-1 Figure.5-5. Productivity:..Bus....................................... 5-9 Key.Issues.for.the.TEP................................................ 2-2 Figure.5-6.. Cost.Effectiveness:..Bus.............................. 5-9 Figure.5-7. Average.Operating.Speed:..Bus................... 5-9 Transportation in San Francisco............................. 3-1 Figure.5-8.. Peer.Comparison:.Bus.Operations............ 5-11 Introduction................................................................ 3-1 Figure.5-9. Light.Rail.vs..Bus.Cost.per.Person.Trip..... 5-13 Who.Rides.Muni?....................................................... 3-7 Figure.5-10.Light.Rail.Average.Speed.......................... 5-13 Who.Rides.Muni.and.Who.Doesn’t?........................... 3-8 Figure.5-11..Peer.Comparison:.Light.Rail.(LRT). How.Do.People.Access.Muni?..................................... 3-9 . Operations............................................... 5-15 Where.Riders.Come.From........................................ 3-10 Figure.5-12..Peer.Fare.Information............................... 5-17 Where.Riders.are.Going............................................ 3-10 Figure.5-13.Muni’s.Current.Fare.Structure.................. 5-17 Figure.6-1.. Muni’s.Ridership.and.Mode.Share,.. Summary of Statekholder Interviews ..................... 4-1 . 1986–2005................................................. 6-3 Figure.6-2. Demographics.Affecting.Muni. Peer Review .............................................................. 5-1 . Mode.Share................................................ 6-3 Intoduction................................................................. 5-1 Figure.6-3.. Percent.of.Intra-SF.Trips.Made.on.BART... 6-3 System.Operations...................................................... 5-6 Figure.6-4. Muni.System.Cost.Efficiency.(Cost.Per. Bus.Transit.Operations................................................ 5-9 . Revenue.Vehicle.Hour),.1991–2005........... 6-5 Light.Rail.Transit.(LRT).Operations......................... 5-13 Figure.6-5.. Muni.System.Cost.Effectiveness.(Cost.Per. Compendium.of.Peer.Data....................................... 5-19 . Passenger.Trip),.1991–2005....................... 6-5 Figure.6-6.. Muni.Light.Rail.Cost.Efficiency,.. Muni Performance Review ...................................... 6-1 . 1991–2005................................................. 6-6 Introduction................................................................ 6-1 Figure.6-7. Muni.Light.Rail.Cost.Effectiveness,.. Basic.Measures.of.Muni.Success.................................. 6-2 . 1991–2005................................................. 6-6 Underlying.Causes...................................................... 6-8 Figure.6-8.. Muni.Bus.(Electric.and.Diesel). Compendium.of.Muni.Proposition.E.Data............... 6-17 . Cost.Efficiency,.1991–2005........................ 6-7 Figure.6-9.. Muni.Bus.(Electric.and.Diesel).. Appendix A: San Francisco Transit Policies...........A-1 . Cost.Effectiveness,.1991–2005................... 6-7 Transit.First.policy.......................................................A-1 Figure.6-10..Muni’s.System.Speed,.1975–2005.............. 6-8 Proposition.E..............................................................A-2 Figure.6-11.Percent.of.ScheduledService.Hours.that.. Muni.Service.Standards.............................................A-12 . Muni.Delivered,.2001–2006.................... 6-11 Muni’s.2001.Vision.Plan...........................................A-15 Figure.6-12.Miles.Between.Road.Calls(by.Mode),.. City.Planning.Policies...............................................A-23 . 2001–2005............................................... 6-12 SFCTA.Countywide.Plan.Summary..........................A-25 Continued on next page Appendix B: Glossary ...............................................B-1 July 6, 2006 SAN FRANCISCO TRANSIT EFFECTIVENESS PROJECT TABLE OF FIGURES (CONT’D.) Figure.6-13.. Muni.Headway.Adherence.................... 6-13 Figure.6-14. Muni.Schedule.Adherence..................... 6-13 Figure.6-15. Muni.Vehicle.and.Operator.. Availability............................................ 6-14 Figure.6-16. Muni.Operator.Unscheduled.. Absences................................................ 6-14 Figure.6-17. Muni.Late.Pull.Outs............................. 6-14 Figure.A-1. Muni’s.Policy.Headways........................A-13 Figure.A-2. Muni’s.Planning.Load.Factors...............A-13 July 6, 2006 1 Introduction to the TEP 1. Introduction to the TEP and briefing binder 2. Goals 3. Major tasks 4. Who is involved 5. Schedule 6. Muni system overview SAN FRANCISCO TRANSIT EFFECTIVENESS PROJECT 1 Introduction to the TEP INTRODUctION This.chapter.provides.a.brief.overview.of.the.Transit.Effectiveness.Project.(TEP),. including.its.goals,.its.major.tasks,.who.is.involved,.and.schedule.. TEP GOALS The.TEP.is.an.18-month.effort.(expected.to.end.in.December.2007).jointly. undertaken.by.the.City’s.Controller’s.Office.and.the.Municipal.Transportation. Agency.(MTA).to.conduct.a.comprehensive.review.of.the.existing.Municipal. Railway.(Muni).transit.system..Its.goals.are.to: •. Improve. Muni’s. overall. performance. and. promote. the. long-term. financial.stability.of.MTA. •. Strengthen.Muni’s.ability.to.respond.to.current.travel.needs,.and.provide. a.blueprint.for.future.service. •. Make.Muni.service.more.attractive. •. Make.Muni.service.more.economical.and.cost-effective. •. Develop.a.multi-year.action.plan.for.MTA.that.clearly.articulates.goals,. strategies.and.resources,.and.provides.a.5.to.7.year.road.map.for.the. MTA.Board.and.management. July 6, 2006 1-1 SAN FRANCISCO TRANSIT EFFECTIVENESS PROJECT MAJOR TASKS WHO IS INVOLVED The.major.tasks.of.the.TEP.include: As.a.comprehensive.review.of.Muni,.the.TEP.will.require.the. participation.of.a.wide.range.of.MTA.staff,.as.well.as.staff. •. Define.a.vision.for.public.transit.in.San.Francisco. from.other.city.departments..A.stakeholder.input.plan.was. •. Review.Muni’s.performance.trends.and.explore.best. developed.to.help.the.TEP.process.achieve.the.best.results. transit.planning.practices.in.comparable.areas. possible..Its.structure.is.illustrated.in.Figure.1-1. •. Conduct.a.major.study.of.travel.patterns.and.markets. The.consulting.team.includes:. including.a.survey.of.San.Francisco.residents to.de- termine.how.Muni.can.be.attractive.to.more.people. •. Transportation.Management.&.Design,.Inc.. for.more.trips.. (TMD) •. Revisit.service.design.policies.to.ensure.alignment. •. AECOM.Consulting with.current.and.projected.realities. •. Cambridge.Systematics •. Complete.a.comprehensive.review.and.benchmark- •. CHS.Consulting.Group ing.study.ensuring.that.Muni.is.properly.staffed.and. •. Circle.Point. utilizes.best.practices.in.transportation.management. and.delivery. •. EIP.Associates •. Develop.cost.allocation.model.and.financial.plan.. •. Jungle.Communications •. Develop. recommendations. for. improved. service,. •. Nelson/Nygaard.Consulting.Associates.Inc. improved.service.delivery,.and.provide.an.implemen- tation.road.map.for.management.and.staff. Figure 1-1 Stakeholder Input Structure MTA Board Project Working Group MTA Board Chair MTA Executive Director/CEO San Francisco Controller Project Team MTA Staff Controller Staff Consulting Team Technical/Regional Advisory Committee Policy Advisory Group TEP Citizen Advisory Committee Muni Service Delivery Board of Supervisors Representative Bicycle Advisory Committee DPT Operations Controller Coalition for Transit Justice Muni Accessible Services Staff Electrical Workers Local 6 Coalition of Neighborhoods City Planning Department Mayor's Chief of Staff Downtown Transportation Management Assn. Transportation Authority MTA Board Representative MTA Citizens Advisory Council Department of Public Works MTA Board Representative Muni Accessibility Advisory Committee MTA Citizens Advisory Council Representative Pedestrian Safety Advisory Committee (PSAC) MTC