FOODSERVICE CONSULTANTS SOCIETY INTERNATIONAL Q1 2019 EAME EDITION FCSI.ORG FOODSERVICE CONSULTANT Forward thinking Top dogs What's the big idea? Foodservice trends for 2019 across the region Bubbledogs' James Knappett and Sandia Chang Big data's significance for the foodservice sector Play it cool Unwind in style at Via Amsterdam, Netherlands Open up to Infinite Possibilities... PIPER The Food-Focused Equipment Company WELCOME Exchanging experiences s it is the beginning of a new year We cooperate across borders and I would not want to miss the often selfl essly. Colleagues become A opportunity of wishing you a healthy friends. The combination of further and successful year for 2019. education, exchange of experiences and Last year I travelled around the networks attract many new members to world on behalf of the FCSI and I am the association. happy to report that all of the colleagues I did not see a single division or unit I met had plenty of work on. Businesses that has a declining membership. This are busy and up and running and that’s is because of your commitment and a good thing. enthusiasm and for that I thank you. PRESIDENT, FCSI WORLDWIDE Membership of FCSI is a seal of Please go to the website and take Martin Rahmann FCSI quality. Planners and consultants of our a look at the dates of 2019 events Society get more work than most other in which FCSI is participating or industry colleagues. organising. These are really impressive. This is because FCSI is committed Take the opportunity to participate in We share, to education and training. Every single these events if you are able to and I look we support, one of the events I attended off ered forward to meeting you at them. an excellent training programme. In For 2019 I wish you health, personal we inspire addition, we are a Society in which happiness and professional success. May We want to hear your views networking is in the foreground. God protect you – wherever you are. [email protected] In this letter I want to look ‘back to nature’ to ‘farming on now looking forward to our Moving back at 2018 and look forward Mars’. FCSI members hosted presence at HostMilano 2019, to 2019. some superb masterclasses continuing the new concept we forward 2018 was a busy year for that were much appreciated by launched at the show in 2017. myself and the FCSI EAME the participants. In 2018, I visited many board. When you promise to Members came from across diff erent country units within focus on people, projects and the EAME region, as well the FCSI EAME and it has been products, as we did, you have Americas and Asia Pacifi c. We great to see local units working to move forward – and as a had a great event, with lots hard to move forward. I always consequence we had several of networking and, of course, feel welcome wherever I go and interesting meetings. some lovely food and drinks. have seen dedicated boards In October 2018 we held The ‘Experience Room’, organising great local events. our conference, an amazing where the sponsors had a There is so much we can learn event on the SS Rotterdam. It great space to show their latest through sharing amazing ideas featured students, innovation innovations, was a popular and supporting and inspiring REGIONAL CHAIR (including robots on stage) place to visit and consultants each other. Remko van der Graaff FCSI and an array of great speakers and sponsors were all very I wish you all good health FCSI Europe, Africa, Middle East discussing topics ranging from happy with the event. We are for 2019. [email protected] twitter.com/FS_Consultant Interested in advertising opportunities KEEP IN TOUCH Foodservice Consultant Foodservice Consultant in print and online? DAN MURRELL DAN [email protected] 3 • 4 full size trays • 4 full size trays • 5 half size trays • 80mm tray spacing • 110mm tray spacing • 85mm tray spacing • Grill, bake, roast and • Cook, bake roast or • Bake, roast cook or hold functions regenerate functions regeneration functions • Plug and play utility oven • 2 speed reversing fan system • 2 speed reversing fan system FOODSERVICE CONSULTANT Q1 2019 CONTENTS NEWS & VIEWS 3 68 WELCOME From your FCSI Worldwide president and your regional chair 6 ONLINE ROUNDUP Find out about additional content on the fcsi.org website 8 AROUND THE WORLD FEATURES What’s going up around the globe 46 20 The big picture 38 The waste debate A roundtable discussion on food waste, 22 Two into one supported by Meiko in London, UK James Knappett and Sandia Chang talk to Tina Nielsen about their 46 Operator profile two successful restaurants in one, Michael Neuner FCSI, of Hakkasan Bubbledogs and Kitchen Table Group talks to Tina Nielsen about his plans for the company’s future 10 28 Titans of industry THE INTELLIGENCE: Tony Sweeney, co-owner of Piper 54 Convenience: the truth The EAME Division Products, Inc., talks to Howard Riell Elly Earls ponders how the growing News, insight, opinion, reviews and trend for home delivery is at odds with innovation from the industry, including 34 The FCSI interview increased awareness of the damage foodservice trends for 2019 A jewel in the crown of FCSI, plastic packaging is causing and Slovenian-based Ruby Parker Puckett FFCSI consultant Primož talks to Amelia Levin about 68 Via Amsterdam Černigoj FCSI (right) her four decades in the Tom Rietveld FCSI talks to Jon Horsley talks about his career foodservice industry about his work on a hostel where INNOVATION visitors can eat, sleep and hang out 61 Data day 75 Food brigade Jim Banks asks consultants and 12 Tackling the shortage of skilled technology specialists how big data foodservice workers and helping could boost efficiency and revenues people get their lives in order is the aim by giving valuable insight to operators COVER: CHARLIE DAVIS of Simon Boyle’s social enterprise in the foodservice sector > 5 FOODSERVICE CONSULTANT Q1 2019 BRIEFING 88 FOODSERVICE 78 CONSULTANT Labelling laws Editorial director Michael Jones Tougher rules on allergen information Editor Tina Nielsen labelling for foodservice outlets Contributing editor Amelia Levin Chief sub-editor Jacquetta Picton Online writers Frances Ball, Chris Evans, Thomas Lawrence 81 [email protected] Training update Design director Ewan Buck Steve Loughton on maintaining Group art director Ian Hart professional standards in foodservice Designer Sarah Mantelin Group picture editor John Kilpatrick Account manager Sully Zamuner 83 Head of production and delivery Rob Manning Consultancy focus Production and delivery coordinator Olivia Pearce Bjärn Grimm FCSI says it’s all about the Publisher Stuart Charlton team at Grimm Consulting in Hamburg Commercial manager Natasha Merkel [email protected] 88 PROGRESSIVE CONTENT Happy birthday CEO Dan Davey FCSI Germany/Austria turns 20 in 2019 FCSI WORLDWIDE 90 Executive administrator Nick Vaccaro, [email protected] 90 FCSI board of directors: Below are board members for 2018/2019 Officers: President Martin Rahmann FCSI, My kitchen Secretary/treasurer James Camacho FCSI. Directors: William Kelly Gavriliuc is a chef, plus a staff Caruso FFCSI, Remko van der Graaff FCSI, Mario Sequeira FCSI. Immediate past president William P Taunton FCSI trainer, developer and mentor, for a care home group in the UK. She talks Allied representatives: Greg O’Connell, Rob Geile, Roberto Assi about her role and the equipment that’s a ‘must have’ in her kitchen Foodservice Consultant is published by Progressive Content progressivecontent.com Printed in the UK by Stephens & George Subscriptions: buythatmag.com/page/2/ DIGITAL UPDATES ISSN 20536917 © Progressive Content 2019. All rights reserved. The views A wealth of extra content is waiting Attracting more than 200,000 to DoorDash and other companies’ expressed herein are not necessarily shared by FCSI. If you want to reproduce or redistribute any of the material in this publication, on the Foodservice Consultant attendees and approximately plans to test self-driving cars for meal you should first get Progressive Content’s permission in writing. website. Go to fcsi.org for digital-only 3,000 exhibitors, Sirha also hosts delivery in San Francisco, California. No responsibility for loss occasioned to any person acting or interviews, regular blogs, event 24 competitions, including the refraining from action as a result of any material in this publication can be accepted by FCSI, the publishers or the author(s). While coverage and expert analysis of the International Catering Cup, Bocuse d’Or A comprehensive roundup from the every care is taken to ensure accuracy, FCSI, the publishers and latest industry news. You can also and Coupe du Monde de la Pâtisserie. FCSI The Americas 2019 Symposium author(s) cannot accept liability for errors or omissions. Details sign up to the Foodservice Consultant and The NAFEM Show ‘19 in February. correct at time of going to press. weekly newsletter, a comprehensive Amelia Levin gets the reaction of roundup of the stories affecting the FCSI Professional member consultants Chinese start-up coffee company global food and beverage industry. Luckin is Starbucks’ first major rival The Foodservice Consultant app is in China’s coffee market. Frances Ball also available on Apple and Android looks at how its aggressive drive for devices. Top online stories include… growth over profit to win customers is fuelling the rise of tiny delivery [email protected] January 2019 will see the kitchens, rather than traditional large twitter.com/FS_Consultant