User Guide for Windows © 2002-2013 ContentWatch Inc. All rights reserved. 6949 S. High Tech Drive, Midvale, UT 84047 Legal Notices ContentWatch, Inc. makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, ContentWatch, Inc. reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. Further, ContentWatch, Inc. makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, ContentWatch, Inc. reserves the right to make changes to any and all parts of ContentWatch software, at any time, without any obligation to notify any person or entity of such changes. You may not use, export, or re-export this product in violation of any applicable laws or regulations including, without limitation, U.S. export regulations or the laws of the country in which you reside. Copyright © 2002-2013 ContentWatch, Inc. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express written consent of the publisher. U.S. Patent No. 745,591. Patents Pending. Net Nanny User Guide for Windows July 2013 ContentWatch Trademarks ContentProtect is a trademark of ContentWatch, Inc. in the United States and other countries. ContentProtect Professional is a trademark of ContentWatch, Inc. in the United States and other countries. ContentWatch is a trademark of ContentWatch, Inc. in the United States and other countries. Net Nanny is a trademark of ContentWatch, Inc. in the United States and other countries. 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Net Nanny User Guide 2 Table of Contents Welcome to Net Nanny .......................................................................................................... 4 System Requirements and Key Features ................................................................................. 5 System Requirements ...................................................................................................................... 5 Key Features .................................................................................................................................... 5 Installing Net Nanny ............................................................................................................... 6 Pre-installation ................................................................................................................................ 6 Operating System Compatibility .......................................................................................................... 6 How can I tell which version of Windows I have? ............................................................................... 6 First time installation of Net Nanny .................................................................................................. 8 Removing Net Nanny ............................................................................................................ 17 How to Access the Remote Admin Console ........................................................................... 21 Browser Access .............................................................................................................................. 21 Windows Desktop System Tray Access ........................................................................................... 22 Using the Net Nanny Admin Console .................................................................................... 23 Dashboard ..................................................................................................................................... 24 Net Nanny icon .............................................................................................................................. 24 Add User ............................................................................................................................................ 27 Content Categories and Profiles .................................................................................................................... 30 Definition of Block, Warn, Allow, and Profanity Mask .................................................................................. 30 Content Categories ............................................................................................................................ 32 Definition of Block, Warn, Allow, and Profanity Masking ............................................................................. 34 Allow/Block ........................................................................................................................................ 37 Scheduling ......................................................................................................................................... 40 User Settings ...................................................................................................................................... 44 Family Tab ...................................................................................................................................... 53 Allow/Block ........................................................................................................................................ 54 Custom Categories ............................................................................................................................. 56 Category Exceptions .......................................................................................................................... 62 General .............................................................................................................................................. 63 Devices Tab .................................................................................................................................... 65 Current License ................................................................................................................................... 65 Edit or Remove Device License ........................................................................................................... 66 Edit Name of Computer ...................................................................................................................... 66 Add Licenses ....................................................................................................................................... 67 Net Nanny Info ..................................................................................................................... 69 Web Content Filtering Categories ................................................................................................... 69 Definition of Content Categories .................................................................................................... 71 Glossary ................................................................................................................................ 72 Third Party Software License Information ............................................................................. 73 Copyright 2013 ContentWatch Inc. Net Nanny User Guide 3 Welcome to Net Nanny Welcome to Net Nanny™, the most comprehensive Internet filtering software available today. Net Nanny comes preset to protect you from objectionable and inappropriate content. However, because not all users are alike, Net Nanny also allows you to modify the filter settings so you can customize Net Nanny to suit your individual usage needs. The following resources are available to help you use Net Nanny for Windows: This Net Nanny User Guide for Windows (PDF format) is available from the Net Nanny Admin Console. It provides: • Step-by-step instructions • Net Nanny category list with descriptions • Glossary Customer Service is available Monday through Friday, 8 a.m. to 5 p.m. Mountain Time, by calling 1-800-485-4008. (If outside the United States, please call +1-801-508-3600.) Email-based Customer Service is available any time by sending questions to [email protected]. Emails will be answered within one business day or less. Documentation Conventions A trademark symbol (either ™ or TM) denotes a ContentWatch trademark. An asterisk (*) denotes a third-party trademark. Copyright 2013 ContentWatch Inc. Net Nanny User Guide 4 System Requirements and Key Features This section describes the device prerequisites that must be met for Net Nanny™ to be installed. It also describes some of the key features. System Requirements Microsoft* Windows 7* or 8* (32-bit and 64-bit) and compatible computer Key Features • User-friendly interface • Web-based Administrator portal for Net Nanny for Windows and Android • Enforced Google Safe Search • Filtering of encrypted (SSL) web sites (July 2013) • Filtering of secure proxy sites (July 2013) • Profanity Masking • Web-based summary and detailed reports • Customizable whitelist and blacklist for users and families • Easy user creation with customizable profiles • Email notifications • Instant override and override request