HP Slate 500 Maintenance and Service Guide © Copyright 2010 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett- Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: September 2010 Document Part Number: 633016-001 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). iii iv Safety warning notice Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 3 Identifying the hardware ........................................................................................................... 3 Top-edge components ............................................................................................................... 3 Bottom-edge components .......................................................................................................... 4 Right-edge components ............................................................................................................. 4 Opening the label tray ............................................................................................... 5 Left-edge components ............................................................................................................... 6 Buttons .................................................................................................................................... 7 Display components ................................................................................................................. 8 Rear components ..................................................................................................................... 8 Wireless antennas .................................................................................................................... 9 3 Illustrated parts catalog .................................................................................................. 10 Identifying the labels ............................................................................................................... 10 HP Slate 500 component spare part numbers ............................................................................ 12 4 Removal and replacement procedures ............................................................................ 13 Preliminary replacement requirements ....................................................................................... 13 Service considerations ............................................................................................. 13 Plastic parts ............................................................................................. 13 Cables and connectors ............................................................................. 13 Drive handling ......................................................................................... 14 Grounding guidelines .............................................................................................. 14 Electrostatic discharge damage .................................................................. 14 Packaging and transporting guidelines ....................................................... 16 Workstation guidelines ............................................................................. 16 Equipment guidelines ................................................................................ 17 Component replacement procedures ........................................................................................ 18 Identifying the labels ................................................................................................ 18 Digital pen ............................................................................................................. 19 HP Slate Dock ......................................................................................................... 20 v 5 BIOS Setup ..................................................................................................................... 21 Starting BIOS Setup ................................................................................................................ 21 Using BIOS Setup .................................................................................................................. 21 Changing the language of BIOS Setup ...................................................................... 21 Navigating and selecting in BIOS Setup .................................................................... 22 Displaying system information ................................................................................... 22 Restoring factory settings in BIOS Setup ..................................................................... 23 Exiting BIOS Setup .................................................................................................. 23 Updating the BIOS ................................................................................................................. 24 Determining the BIOS version ................................................................................... 24 Downloading a BIOS update .................................................................................... 25 BIOS Setup Menu .................................................................................................................. 26 Main menu ............................................................................................................. 26 Diagnostics menu .................................................................................................... 26 System Configuration menu ...................................................................................... 26 6 Specifications ................................................................................................................. 27 Operating environment ........................................................................................................... 27 Input power ........................................................................................................................... 28 7 Backup and recovery ...................................................................................................... 29 Using Windows Backup and Restore ........................................................................................ 29 Using system restore points ...................................................................................................... 29 When to create restore points ................................................................................... 30 Creating a system restore point ................................................................................. 30 Restoring to a previous date and time ........................................................................ 30 8 Power cord set requirements .......................................................................................... 31 Requirements for all countries .................................................................................................. 31 Requirements for specific countries and regions ......................................................................... 32 9 Recycling ........................................................................................................................ 33 Battery .................................................................................................................................. 33 Display ................................................................................................................................. 33 Index ................................................................................................................................. 39 vi 1 Product description Category Description Product Name HP Slate 500 Processor Intel® Atom Menlow Z540 1.86-GHz processor 512-KB L2 cache, 533-MHz front side bus (FSB) Chipset Intel Poulsbo system controller hub (SCH) US15W Graphics Intel high-definition Broadcom video decoder (on system board) with 64 MB buffer memory (32MB×16 DDR2×1 piece, 1.8 V @ 400 MHz) and universal memory architecture