NORDSTROM, Inc. Domestic USA Routing Guide Updated: June 18, 2018 SECTION 1: INTRODUCTION ..................................................................................................................... 4 How to Get Started ............................................................................................................................... 4 Shipping Guidelines.............................................................................................................................. 5 Small Package Shipments ................................................................................................................... 5 Collect/Prepaid Shipments ................................................................................................................... 5 Shipping Timeframes (Ship Windows) ................................................................................................. 6 International Shipments ........................................................................................................................ 6 Shipment Destinations ......................................................................................................................... 7 SECTION 2: SHIPMENT PREPARATION ................................................................................................... 8 General Rules ....................................................................................................................................... 8 PO Verification ...................................................................................................................................... 8 Nordstrom Order Verification System (NOVS) ..................................................................................... 9 Maximum Shipment Weight Limits ....................................................................................................... 9 Carton Dimensions Required on Surface and Air Shipments .............................................................. 9 Volume Shipments ............................................................................................................................. 10 Declaration of Value ........................................................................................................................... 10 Palletization of Freight ........................................................................................................................ 11 How to Provide a Unique Bill of Lading Number for an EDI 856 ASN ............................................... 12 Bill of Lading Preparation ................................................................................................................... 12 SECTION 3: SPECIAL HANDLING ........................................................................................................... 13 Shipments Requiring Special Handling .............................................................................................. 13 Hazardous Materials........................................................................................................................... 13 Designer Apparel ................................................................................................................................ 14 Consignment Orders and 881/569 HauteLook ................................................................................... 14 Customer Owned Goods Repair Claims ............................................................................................ 14 Furniture and Residential Shipments ................................................................................................. 14 Gourmet Foods ................................................................................................................................... 15 Jewelry and Watch Shipping Procedures .......................................................................................... 15 SECTION 4: FREIGHT INVOICING AND INQUIRIES ............................................................................... 20 Freight Invoicing and Reimbursement................................................................................................ 20 Freight Chargeback Inquiries ............................................................................................................. 20 Refusals and Related Charges .......................................................................................................... 21 SECTION 5: CARRIER PAGES ................................................................................................................. 22 A. DUIE PYLE – Direct to DC, bypass Gilbert only ............................................................................ 22 BTX Global Logistics .......................................................................................................................... 23 CTE – RJR ......................................................................................................................................... 25 CTE – California Transport Enterprises ............................................................................................. 27 Gilbert ................................................................................................................................................. 29 A. DUIE PYLE – Gilbert ...................................................................................................................... 31 New Penn – Gilbert ............................................................................................................................ 33 NorCon, LTD. ..................................................................................................................................... 35 OAK HARBOR FREIGHT ................................................................................................................... 37 UPS FREIGHT - LTL .......................................................................................................................... 38 UPS Small Package ........................................................................................................................... 39 XPO LOGISTICS ................................................................................................................................ 42 SECTION 6: ORIGIN STATE PAGES ........................................................................................................ 43 ALABAMA (AL) ................................................................................................................................... 43 ALASKA (AK) ..................................................................................................................................... 45 ARIZONA (AZ) .................................................................................................................................... 46 ARKANSAS (AR) ................................................................................................................................ 47 CALIFORNIA (CA): Los Angeles Metro Area Zip Code Prefixes 900-918 ......................................... 49 CALIFORNIA (CA): Northern California Zip Code Prefixes 939, 956-969 ......................................... 50 CALIFORNIA (CA): San Francisco Metro Area Zip Code Prefixes 940-955 ..................................... 51 CALIFORNIA (CA): Southern California Zip Code Prefixes 919- 938 ............................................... 52 COLORADO (CO) .............................................................................................................................. 53 CONNECTICUT (CT) ......................................................................................................................... 54 DELAWARE (DE) ............................................................................................................................... 55 DISTRICT OF COLUMBIA (DC) ........................................................................................................ 56 FLORIDA (FL) .................................................................................................................................... 58 GEORGIA (GA) .................................................................................................................................. 59 HAWAII (HI) ........................................................................................................................................ 61 IDAHO (ID) ......................................................................................................................................... 62 NORDSTROM ROUTING GUIDE 2 ILLINOIS (IL) ...................................................................................................................................... 63 INDIANA (IN) ...................................................................................................................................... 65 IOWA (IA) ........................................................................................................................................... 66 KANSAS (KS) ..................................................................................................................................... 68 KENTUCKY (KY) ................................................................................................................................ 70 LOUISIANA (LA) ................................................................................................................................