The Apple PowerTalk/PowerShare Products Guide ® 2 ©1994 Apple Computer, Inc. All rights reserved. Apple, the Apple logo, AppleLink, AppleShare, AppleTalk, HyperCard, LaserWriter, LocalTalk, Macintosh, Macintosh Quadra, Newton, and PowerBook are registered trademarks of Apple Computer, Inc. AOCE, AppleSearch, AppleMail, AppleScript, DigiSign, DocViewer, Finder, Power Macintosh, MessagePad, PowerShare, PowerTalk, QuickTime, and WorldScript are trademarks of Apple Computer, Inc. NuBus is a trademark of Texas Instruments. PowerPC is a trademark of International Business Machines Corp. used under license therefrom. UNIX is a registered trademark of UNIX System Laboratories, Inc. Other companies and products may be trademarks or registered trademarks of the respective companies and are used here without any intent to infringe on the trademarks. Product information is subject to change without notice. Mention of non-Apple products or services is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performance, or use of these products. All understandings, agreements or warranties, if any, take place directly between the vendors and the prospective users. 9/94 Table of Contents Introduction................................................................4 Agents...........................................................................9 Mail-Capable............................................................11 PowerTalk Personal Gateways.........................22 PowerShare Server Gateways..........................29 Team Productivity................................................31 Utilities.......................................................................40 Company Index......................................................45 Product Index.........................................................47 3 Introduction People collaborate everyday. We talk on the phone, meet face-to-face, and exchange written documents. Technology has enhanced our ability to collaborate by providing us options to fax, shop at home, receive an e-mail, and participate in electronic “conferences” with people around the world. But, the increase in the number of ways which we can collaborate has spawned with it additional layers of complexity in accessing and managing our communication. Some examples include: “Was that e-mail address SMITH.JOHN@ APPLE.MACINTOSH.INTERNET, or [email protected]...?” “Did you send that memo to me on AppleLink, CompuServe, QuickMail, the Internet, or did you fax it?” “Please send this month’s sales report to our district offices. Fax it to the Chicago manager and send it to the New York manager over the Internet. Or was it Fax New York and Internet to Chicago? What about San Francisco, are they using QuickMail?” “When signing onto the information highway, is it first name first or first name last?” As a result, people spend as much time dealing with the technology behind their communications than with what they’re trying to say. Apple’s goal has always been to make our computers both more useful and easier to use. Increasingly, we are accomplishing this goal through providing extensions to the Macintosh system software. This approach allows us to make innovative functionality accessible both from the desktop and directly from within applications, using the intuitive, consistent Macintosh user interface. By integrating collaboration into our system software, we’re making the breadth of existing collaboration tools more accessible and are providing the foundation for a broad range of new collaboration solutions. Toward this end Apple has introduced the Apple Open Collaboration Environment (AOCE), an umbrella of technologies designed to weave collaboration into the fabric of the Macintosh. Apple’s first two products based on AOCE are PowerTalk system software and PowerShare Collaboration Servers. Based on the solid foundation of AOCE, PowerTalk system software is designed to simplify the process of communications as well as to extend the realm of collaborative possibilities. It streamlines users’ handling of existing communications methods such as voice messages, fax, and e-mail, providing a consistent interface to these disparate services—regardless of the particular application being used. And it enhances collaboration by enabling intelligent routing and digital signatures. PowerShare Collaboration Servers extend PowerTalk capabilities into the client/server realm. They provide for secure network communications—overcoming a frequent barrier to collaboration within enterprises. And they are easy to set up, administer, and expand. 4 Introduction 5 PowerTalk System Software PowerTalk provides a set of collaborative services that allow users to send electronic mail, share files, and digitally “sign” and forward documents. Because PowerTalk is implemented at the system software level, these collaboration capabilities are accessible not only from the desktop, but also directly from within every PowerTalk-supported application. Their common user interface minimizes the time and cost associated with learning new applications by providing a consistent way to access a range of collaboration services. Apple began shipping PowerTalk with System 7 Pro. As part of System 7.5, PowerTalk becomes available to all System 7 users on Macintosh and Power Macintosh computers. PowerTalk does not require a server and can be used on a peer-to-peer basis with a modem or AppleTalk local area network, such as Ethernet or LocalTalk. PowerTalk features include: • Universal Desktop Mailbox. PowerTalk allows users to enjoy the benefits of a single mail box and a consistent interface for browsing and searching information regardless of the number of communications services they use. It provides a single mail box icon for all incoming and outgoing mail—including on-line services, fax, voice, electronic mail from various sources, and documents from any application. The universal mail box makes use of third-party gateway software that allows seamless information exchange among users. With mail agents that are available from third party developers, users can manage the ever-increasing flow of electronic correspondence. Mail agents can automatically sort and forward incoming mail, archive mail after it is read, monitor databases and information sources, and create personalized newspapers by delivering pre-selected types of information directly to the user’s desktop mail box. • Catalogs and Information Cards. Catalogs store information about users and other objects required to facilitate effective communication. Information in the catalogs are contained in Information Cards. Information Cards keep individual or group profiles containing electronic addresses, phone and fax numbers, personal notes, and more. Because PowerTalk supports drag-and-drop delivery, files and folders can be sent to others by simply dragging them onto Information Cards. By defining new catalog templates, developers can extend and customize catalog functionality to deliver access to any type of information. The implementation of catalog storage ranges from Personal Catalogs (collections of Information Cards stored on a user’s hard disk) to sophisticated hierarchical, distributed, and replicated repositories of information such as those implemented by Apple’s PowerShare Catalog server. Software developers can provide access to virtually any type of database through the catalogs mechanism. • AppleMail and Support for Mail in Every Application. PowerTalk includes a built-in letter application, AppleMail, which provides entry-level mail capabilities that includes support for messages that contain stylized text, images, and video. Unlike many electronic-mail applications, AppleMail does not require a server. 6 Introduction In addition to providing mail capabilities with AppleMail, PowerTalk also extends mail functionality to every application by providing a “mailer” that provides a standard user interface for a mailing label which can be attached to documents. Applications that take advantage of the Mailer are “mail-capable” and allow users to send a given document to any number of people using any available mail system, including fax. The Mailer also features the ability to contain multiple enclosures and to attach a digital signature. The mailer eliminates the need for special purpose e-mail applications. Information can now be sent directly from the application. Mail-capable applications make sending mail as easy as printing. • DigiSign. DigiSign digital signatures technology provides a mechanism to electronically approve and verify data. The data can range from a single cell or field to a complete compound document. With DigiSign, users can attach an electronic signature as well as verify other signatures and determine if a document has been altered. In order to use DigiSign PowerTalk users must obtain an approved signer file from RSA Data Security, Inc. (Redwood City, CA). See “Digital Signatures” later in this section. For the first time, users can sign documents without the time-consuming process of printing them and circulating them for approval. Instead, documents can be routed through electronic mail, allowing them to be completely processed electronically. This allows any individual or organization to do business with others in a more time- and cost- effective manner. • The PowerTalk Key Chain. This security technology provides a single mechanism for securing access to multiple network