FP7 – CAPS - 2013 D-CENT D1.2 Communities’ Requirements and Social Design Project no. 610349 D-CENT Decentralised Citizens ENgagement Technologies Specific Targeted Research Project Collective Awareness Platforms D1.2 Communities’ Requirements and Social Design Version Number: 1 Lead beneficiary: Nesta Due Date: 31 Mar 2014 Author(s): Klara Jaya Brekke Editors and reviewers: Sander van der Waal (OKF), Brian Flannigan (Neo) Dissemination level: PU Public X PP Restricted to other programme participants (including the Commission Services) RE Restricted to a group specified by the consortium (including the Commission Services) CO Confidential, only for members of the consortium (including the Commission Services) Approved by: Francesca Bria Date: 31 March 2014 This report is currently awaiting approval from the EC and cannot be not considered to be a final version. Page 1 of 118 FP7 – CAPS - 2013 D-CENT D1.2 Communities’ Requirements and Social Design Contents 1. Executive summary ...................................................................................................................................................... 5 2. Introduction ................................................................................................................................................................... 7 Democracy as a verb: re-imagining democracy as an Open Ecosystem ........................................................ 7 4. Blueprint for institutional change: The democracy ecosystem ........................................................................ 12 5. Linking civic action and democratic decision-making with sustainable economic models ........................ 14 5.1 Digital Social Currency Experiments .............................................................................................................. 16 6. Description of process .............................................................................................................................................. 18 6.1 Lean development ............................................................................................................................................... 18 6.1.1 Interviews, user groups and personas .................................................................................................... 18 6.1.2 Hypotheses statements .............................................................................................................................. 19 6.1.3 Lean canvases ................................................................................................................................................ 20 6.1.4 Active experiments ..................................................................................................................................... 20 7. D-CENT Pilots Ecologies .......................................................................................................................................... 21 7.1 Iceland - Scaling participatory democracy ................................................................................................... 21 Policy ideas generation, deliberations and decision-making ............................................................................. 21 Who are the Icelandic Stakeholders? ................................................................................................................ 22 7.1.1 Group: Pirate Party ..................................................................................................................................... 25 7.1.2 Group: Citizen Activists (Cyclist Association) ...................................................................................... 28 Citizen Activists (cyclist association) ................................................................................................................. 28 7.1.3 Persona: Town hall staff ............................................................................................................................. 31 7.1.4 Persona: Disenfranchised citizen .............................................................................................................. 34 7.1.5 Group: Betri Reykjavik (Your Priorities) ................................................................................................ 37 7.1.6 Persona: Betri Reykjavik user ................................................................................................................... 39 7.1.7 Lean Canvas Better Reykjavik upgrade ................................................................................................... 42 7.1.8 Lean Canvas Better Iceland ....................................................................................................................... 43 7.1.9 Active Experiments: Icelandic MVPs ....................................................................................................... 44 7.2 Spain: Building new citizen Networks ............................................................................................................. 45 Enhancing collective action and decision-making of social movements ......................................................... 45 Who are the Spanish Stakeholders? .................................................................................................................. 45 Page 2 of 118 FP7 – CAPS - 2013 D-CENT D1.2 Communities’ Requirements and Social Design 7.2.1 Group: Plataforma de Afectados por la Hipoteca (PAH) ................................................................... 50 7.2.2. Group: New political Party (Partido x) ................................................................................................. 54 7.2.3 Persona: Older citizen activist .................................................................................................................. 57 7.2.4 Persona: Information activist ..................................................................................................................... 59 7.2.5 Group: Intercanvis ....................................................................................................................................... 62 7.2.6 Persona: Bartering coop member (Xaingra) .......................................................................................... 65 7.2.7 Lean-canvas Spain ........................................................................................................................................ 68 7.2.8 Lean canvas Spain ......................................................................................................................................... 69 7.2.9 Lean canvas Spain ......................................................................................................................................... 70 7.2.10 Active Experiments: Spanish MVPs ....................................................................................................... 71 7.3 Finland Innovating democratic institutions ................................................................................................... 72 Opening up government to citizens feedback and bottom-up engagement ................................................. 72 Who are the Finnish stakeholders? ................................................................................................................... 72 7.3.1 Group: Ministry of Justice (Democracy Unit) ....................................................................................... 76 7.3.2 Group: Neighborhood Movements (Kallio-liike) ................................................................................. 78 7.3.3 Persona: Town hall staff ............................................................................................................................. 81 7.3.4 Persona: Citizen Initiative activists ........................................................................................................... 83 7.3.5 Group: Helsinki Timebank (Community Exchange System global network, CES) ....................... 86 7.3.6 Persona: Helsinki Time-bank user ........................................................................................................... 89 7.3.7 Lean Canvas Finland ................................................................................................................................... 92 ................................................................................................................................................................................... 92 7.3.8 Lean Canvas .................................................................................................................................................. 93 7.3.9 Active Experiments: Finnish MVPs ........................................................................................................... 94 8. Hypothesis testing: Experiments ............................................................................................................................. 96 8.1 Iceland active experiments: Your Priority upgrade ..................................................................................... 96 8.2 Spain active experiments: Mobile app for social movements .................................................................... 98 8.2.1 PAH app MVP metrics from March 2014 .............................................................................................. 99 8.3 Finland Active Experiment: Bottom-up Citizen proposals