Useful Information u Funds Transfer 1 u Investment and Insurance Providers 3 u Pricing Guide 5 u Privacy 9 Citibank Singapore Ltd International Personal Bank 24-Hour CitiPhone Banking Robinson Road P.O. Box 0361 T: +65 6224 5757 Singapore 900711 F: +65 6632 4759 Co Reg. No. 200309485K www.ipb.citibank.com.sg Citibank Banking Security Tips • Do not share your Login ID and Password • Advise the bank immediately of any potential compromise of password. • Do not send personal and confidential information to the bank via email. • Safeguard your personal checkbook and/or online security device. • Do not sign on any blank/incomplete form. • For any query or discrepancy on your account, please write to the attention of Client Support Services or call our 24-Hour CitiPhone Banking at +65 6224 5757 immediately. 200309485K Co.Reg.No. © 2015 Citibank. Citibank is a registered service mark of Citigroup Inc. Citibank Singapore Limited Co.Reg.No. 200309485K Printed on 12/2015/NRI 2 Citibank Singapore Ltd International Personal Bank 24-Hour CitiPhone Banking Robinson Road P.O. Box 0361 T: +65 6224 5757 Singapore 900711 F: +65 6632 4759 Co Reg. No. 200309485K www.ipb.citibank.com.sg Citibank Funds Transfer 4 Ways to Remit Funds to Your Citibank Account 1. Demand Drafts u First, determine which currency you would like to invest in. u Then, go to any Citibank branch worldwide or an international bank to buy the draft in your name. Please ensure that the draft is drawn on a bank in the country of the currency of the draft; eg. a US$ draft should be drawn on a bank in the United States. u Specify your instructions on how you would like the funds to be placed. Eg. Place enclosed draft of on deposit into new/existing† amount tenure Account Number when cleared. Send your draft and deposit instructions to : Citibank Singapore Ltd Robinson Road P.O. Box 0361 Singapore 900711 It takes 1 day to clear S$ drafts, minimum 3 days for US$ drafts drawn in Singapore, 7 days for US$ drafts drawn in USA and at least 21 days for other currency drafts. Withdrawals are allowed only after 1 month (1 day for S$ drafts). † Please delete accordingly 2. Personal Checks u Cross your checks and make them payable to yourself. Clearing time may take longer than drafts. Procedure is similar to draft. 3. Telegraphic Transfer u Determine the currency of your remittance. u Use the Interbank Funds Transfer Form overleaf when you are giving instructions at your remitting bank. You can also visit any Citibank branch worldwide or a bank familiar with international funds remittance for assistance. u To ensure that the inward remittance amount received at Citibank is exactly your intended deposit amount, please inform your remitting bank to “Pay the Beneficiary in full”. 4. Citibank Global Transfer (CGT) u Transfer funds online from your local Citibank account to your account in Citibank Singapore on a real time basis. u Please visit www.ipb.citibank.com.sg For further assistance, please contact or visit us : www.ipb.citibank.com.sg 23 Church Street #07-01 Capital Square 24-Hour Account Opening Hotline Singapore 049481 +65 6328 8168 24-Hour CitiPhone Banking +65 6224 5757 Banking Hours Monday - Friday : 9:30am - 6:00pm Fax +65 6632 4759 † Please delete accordingly 200309485K 200309485K Co.Reg.No. Co.Reg.No. 2 © 2015 Citibank. Citibank is a registered service mark of Citigroup Inc. Citibank Singapore Limited Co.Reg.No. 200309485K Printed on 12/2015/NRI 1 Interbank Funds Transfer Form Please provide the remitting bank with the following information and call your Citibank Relationship Manager to specify your instructions for the funds. To ensure that the inward remittance amount received at Citibank is exactly your intended deposit amount, please inform your remitting bank to “Pay the Beneficiary in full”. For Remittance in US$ ❑ Please remit US$ to my Citibank Singapore Account. Amount to be Remitted : US$ Beneficiary Bank : Citibank Singapore Ltd Attn : NRI, SWIFT Code : CITISGSGGCB Corresponding Bank : For US Dollar CR Citibank New York for account of Citibank Singapore No. 36072698 Attn : NRI Beneficiary Name (e.g. Your Name) : Beneficiary’s Account No. : US$ Transaction Account No. — — For Remittance in Other Currencies ❑ Please remit money to my Citibank Singapore Account. Currency & Amount to be Remitted : Currency Amount Beneficiary Bank : Citibank Singapore Ltd Attn : NRI, SWIFT Code : CITISGSGGCB Corresponding Bank (Please tick one of the following) Currency Correspondent Correspondent Bank Name Bank SWIFT Code EUR, GBP, CHF CITIGB2L Citibank London AUD CITIAU2X Citibank Sydney CAD CITICATTBCH Citibank N.A. Canadian Branch HKD CITIHKHX Citibank Hong Kong JPY CITIJPJT Citibank Tokyo NZD CITINZ2X Citibank Auckland USD CITIUS33 Citibank New York ZAR CITIZAJX Citibank Johannesburg AED CITIAEAD Citibank Dubai Beneficiary Name (e.g. Your Name) : Beneficiary’s Account No. : ❑ Transaction Account No. — — ❑ Others : 200309485K Co.Reg.No. © 2015 Citibank. Citibank is a registered service mark of Citigroup Inc. Citibank Singapore Limited Co.Reg.No. 200309485K Printed on 12/2015 2 Citibank Singapore Ltd International Personal Bank 24-Hour CitiPhone Banking Robinson Road P.O. Box 0361 T: +65 6224 5757 Singapore 900711 F: +65 6632 4759 Co Reg. No. 200309485K www.ipb.citibank.com.sg Citibank Investment and Insurance Providers u Investment Product Provider / Address Aberdeen Asset Management FIL Investment Management Kotak Mahindra (UK) Ltd. Sun Life Assurance Company of Asia Limited (Singapore) Limited Singapore Branch Canada 21 Church Street 8 Marina View #35 02/03, 16 Raffles Quay 11 Victoria Street #35-06, Asia Square Tower 1 #01-01 Capital Square Two Singapore-048581 Hamilton, HM 11 Singapore 018960 Singapore 049480 Bermuda MFS INTERNATIONAL SINGAPORE Goldman Sachs (Singapore) Pte. PTE LTD Franklin Templeton Investments AllianceBernstein Singapore 1 Raffles Link #07-01 South Lobby One Raffles Quay, Singapore 039393 501 Orchard Road #13-01 7 Temasek Boulevard #38-03 #27-11, South Tower Wheelock Place Singapore 238880 Suntec Tower One Singapore 048583 Henderson Global Investors Singapore 038987 Pictet Asset Management (Hong (S) Ltd Kong) Ltd Allianz Global Investors UBS Global Asset Management 6 Battery Road #12-01 8-9/F Chater House Singapore Limited (Singapore) Ltd Singapore 049909 8 Connaught Road Central 3 Temasek Avenue One Raffles Quay#50-01 Hong Kong North Tower, Singapore 048583 #07-05 Centennial Tower India Advantage Fund Ltd. Singapore 039190 IFS Court, Twenty Eight, PIMCO Asia Pte Ltd UOB Asset Management Cyber city, Ebene, 501 Orchard Road #08-03 80 Raffles Place Blackrock (Singapore) Ltd Mauritius. Wheelock Place, UOB Plaza 2 #03-00 20 Anson Road #18-01 Singapore 238880 Singapore 048624 Singapore 079912 INVESCO Asset Management Asia Limited Reliance Asset Management UTI International (Singapore) BNP Paribas Investment (Singapore) 41/F Citibank Tower Private Limited Partners Singapore Limited 3 Garden Road, Central, Hong Kong 9 Raffles Place#18-05 20 Collyer Quay #01-01 Republic Plaza 3 Raffles Place, #08-02 Tung Centre, Singapore 049319 Singapore 048619 Bharat Building, Janus Capital Asia Limited Singapore 048617 2506 -11 ICBC Tower Schroder Investment Management Deutsche Asset Management Citibank Plaza 3 Garden Road (Asia) Limited (Singapore) Limited Value Partners Asset Management Central, Hong Kong One Raffles Quay, #15-00 138 Market Street #23-02 Singapore Pte Ltd South Tower, Singapore 048583 CapitaGreen Singapore 048946 9 Raffles Place J.P. Morgan Asset Management #18-06 Republic Plaza (Singapore) Ltd Singapore 048619 Eastspring Investments (Singapore) 168 Robinson Road Limited 10 Marina Boulevard, 16th Floor Capital Tower #32-01 Marina Bay Financial Centre Singapore 068912 Tower 2, Singapore 018983 AIA Singapore Zurich International Life Zurich International Life Private Limited Zurich HelpPoint Zurich HelpPoint C/o Partnership Distribution – Bancassurance P.O. Box 50389 P.O. Box 10032 No. 1 Robinson Road Level 4, Building 3 27th Floor #10-00 AIA Tower Emaar Square Almoayyed Tower Singapore 048542 Dubai Seef District United Arab Emirates Kingdom of Bahrain The above list is correct as of December 2015 and is subject to change without prior notice. Please call our 24-Hour CitiPhone Banking or your Relationship Manager for the latest copy. 200309485K 200309485K Co.Reg.No. Co.Reg.No. 2 3 Citibank Singapore Ltd International Personal Bank 24-Hour CitiPhone Banking Robinson Road P.O. Box 0361 T: +65 6224 5757 Singapore 900711 F: +65 6632 4759 Co Reg. No. 200309485K www.ipb.citibank.com.sg Citibank with our products and services or discussion with any of our certified advisors, please write in to the attention of: or email us from our website at [email protected], or call our 24-Hour CitiPhone Banking at +65 6224 5757. Should you decide that you would like to have an external review of your concerns, you may seek assistance of FIDReC (Financial Industry Disputes Resolution Centre Ltd). For further information on FIDReC and its contact details please refer to the following website: http://fidrec.com.sg/website/index.html Reply Form P Please +65 6632 4759 or +65 6224 5757 200309485K Co.Reg.No. © 2015 Citibank. Citibank is a registered service mark of Citigroup Inc. Citibank Singapore Limited Co.Reg.No. 200309485K Printed on 12/2015 4 Citibank Singapore Ltd International Personal Bank 24-Hour CitiPhone Banking Robinson Road P.O. Box 0361 T: +65 6224 5757 Singapore 900711 F: +65 6632 4759 Co Reg. No. 200309485K www.ipb.citibank.com.sg Citibank Pricing Guide Here are the detailed charges of major products and services available in Citibank. u Foreign Currency Time Deposits There is a wide range of currencies to choose from with tenures from 1 week to 12 months. Interest rates paid vary according to the tenure and amount deposited. With just one call to our 24-Hour CitiPhone Banking and the use of your Customer Identification Number (CIN) and Telephone Personal Identification Number (TPIN), you can switch tenures or currencies of your time deposits at your convenience.