FortiVoice - Google Cloud Platform Deployment Guide Version 6.4.0 FORTINET DOCUMENT LIBRARY https://docs.fortinet.com FORTINET VIDEO GUIDE https://video.fortinet.com FORTINET BLOG https://blog.fortinet.com CUSTOMER SERVICE & SUPPORT https://support.fortinet.com FORTINET TRAINING & CERTIFICATION PROGRAM https://www.fortinet.com/support-and-training/training.html NSE INSTITUTE https://training.fortinet.com FORTIGUARD CENTER https://fortiguard.com/ END USER LICENSE AGREEMENT https://www.fortinet.com/doc/legal/EULA.pdf FEEDBACK Email: [email protected] December 3, 2020 FortiVoice 6.4.0 Google Cloud Platform Deployment Guide 26-640-645111-20201203 TABLE OF CONTENTS Change log 4 About FortiVoice-VM on Google Cloud Platform 5 Machine type support 5 Supported operating system 6 Licensing 6 Deploying FortiVoice-VM on Google Compute Engine 7 Obtaining the FortiVoice deployment image 7 Uploading the FortiVoice deployment image to Google Cloud 7 Creating the FortiVoice deployment image 9 Creating and editing a FortiVoice-VM instance 11 Connecting to the FortiVoice-VM instance 17 Installing a valid license 18 FortiVoice 6.4.0 Google Cloud Platform Deployment Guide 3 Fortinet Technologies Inc. Change log Date Change description 2020-09-04 Initial release of the FortiVoice 6.4.0 Google Cloud Platform Deployment Guide. 2020-12-03 Completed the following changes: l Updated Licensing on page 6 to add references to the data sheet and Installing a valid license on page 18. l Relocated details to register the FortiVoice-VM instance and download the license to Installing a valid license on page 18. l Updated Creating and editing a FortiVoice-VM instance on page 11. FortiVoice 6.4.0 Google Cloud Platform Deployment Guide 4 Fortinet Technologies Inc. About FortiVoice-VM on Google Cloud Platform The FortiVoice phone system provides call control and sophisticated communication features for excellent customer service and efficient employee collaboration. The FortiVoice phone system delivers everything you need to handle calls professionally, control communication costs, and stay connected everywhere. The FortiVoice phone system includes all the fundamentals of enterprise-class voice communications, with no additional cards to install. Auto attendants, voice messaging, ring groups, conferencing and much more are built-in. In addition, the FortiVoice user portal lets your staff view their call logs, configure and manage their own messaging, and access other features, such as the operator console and call center console. This document describes how to deploy a FortiVoice virtual machine (VM) in Google Compute Engine using the Google Cloud Console. After creating the FortiVoice-VM instance, you can connect to the web-based manager of the FortiVoice-VM instance, load a valid license, and start managing your FortiVoice-VM instance. This section includes the following topics: l Machine type support on page 5 l Supported operating system on page 6 l Licensing on page 6 Machine type support You deploy FortiVoice on Google Cloud Platform (GCP) as VM instances. A machine type is a set of virtualized hardware resources available to a VM instance, including the system memory size and virtual CPU (vCPU) count. When selecting a machine type for your deployment, consider your FortiVoice use case and requirements to support it. For the latest list of predefined machine types, see the Google Cloud documentation. The following table provides information on recommended E2 standard machine types for normal business operation: Machine type vCPUs Memory (GB) FortiVoice-VM license e2-standard-2 2 8 FVE-VM-50, FVE-VM-100, FVE-VM-200 e2-standard-4 4 16 FVE-VM-500, FVE-VM-2000 e2-standard-8 8 32 FVE-VM-5000 e2-standard-16 16 64 FVE-VM-10000 e2-standard-32 32 128 FVE-VM-50000 FortiVoice 6.4.0 Google Cloud Platform Deployment Guide 5 Fortinet Technologies Inc. About FortiVoice-VM on Google Cloud Platform Supported operating system The operating system of FortiVoice-VM on Google Cloud is Linux. Licensing To deploy FortiVoice for GCP, you must have a license. FortiVoice for GCP supports the bring your own license (BYOL) model. You can obtain licenses through any Fortinet partner. If you do not have a partner, you can visit the Find a Partner portal to find a reseller in your region. For assistance in purchasing a license, you can also contact [email protected]. For additional information about FortiVoice licenses, see the FortiVoice Enterprise Phone Systems data sheet. After you purchase a license or obtain an evaluation license (60-day term), you receive a PDF file with a license registration code. You will use this code when you register the FortiVoice-VM instance in Installing a valid license on page 18. FortiVoice 6.4.0 Google Cloud Platform Deployment Guide 6 Fortinet Technologies Inc. Deploying FortiVoice-VM on Google Compute Engine To deploy a FortiVoice-VM instance on Google Compute Engine, perform the following procedures: 1. Obtaining the FortiVoice deployment image on page 7 2. Uploading the FortiVoice deployment image to Google Cloud on page 7 3. Creating the FortiVoice deployment image on page 9 4. Creating and editing a FortiVoice-VM instance on page 11 5. Connecting to the FortiVoice-VM instance on page 17 6. Installing a valid license on page 18 Obtaining the FortiVoice deployment image Use this procedure to obtain the FortiVoice deployment image from the Fortinet Support website. 1. Go to the Fortinet Support website and log in to your account. 2. Select Download > Firmware Images. 3. In Select Product, select FortiVoiceEnterprise. 4. Click the Download tab, open the v6.00 folder, and navigate to the 6.4.0 folder. 5. Review the list to locate the FVE_VMGC-64-v64-build<number>-FORTINET.out.gcp.tar.gz file. 6. To download the file, go near the end of the row and click HTTPS. 7. Take note of the location where you save the file on your computer. You have completed this procedure. 8. Go to Uploading the FortiVoice deployment image to Google Cloud on page 7. Uploading the FortiVoice deployment image to Google Cloud Use this procedure to create a storage bucket and upload the FortiVoice deployment image to Google Cloud. 1. Go to the Google Cloud website and sign in to your Google account or create an account. 2. Click Go to Console or Console. FortiVoice 6.4.0 Google Cloud Platform Deployment Guide 7 Fortinet Technologies Inc. Deploying FortiVoice-VM on Google Compute Engine 3. In the Resources widget, click Storage. 4. Click Create bucket. To name your bucket, use only lowercase letters, numbers, hyphens (-), and underscores (_). Dots (.) may be used to form a valid domain name. FortiVoice 6.4.0 Google Cloud Platform Deployment Guide 8 Fortinet Technologies Inc. Deploying FortiVoice-VM on Google Compute Engine 5. Specify a Name and click Create. 6. Click Upload files. 7. Locate and select the FortiVoice deployment image (FVE_VMGC-64-v64-build<number>- FORTINET.out.gcp.tar.gz) on your machine. 8. Click Open. 9. Wait for the file to upload to the bucket. You have completed this procedure. 10. Go to Creating the FortiVoice deployment image on page 9. Creating the FortiVoice deployment image Use this procedure to create the FortiVoice deployment image in the Google Cloud Console. 1. In the Google Cloud Platform Console, click the Navigation menu . 2. In Compute, go to Compute Engine > Images. FortiVoice 6.4.0 Google Cloud Platform Deployment Guide 9 Fortinet Technologies Inc. Deploying FortiVoice-VM on Google Compute Engine 3. Click Create image. 4. Specify a Name for the image. 5. In Source, configure the following settings: a. Select Cloud Storage file. b. For Cloud Storage File, click Browse. c. In the object list, double-click the bucket that has the FortiVoice image that you want to deploy. d. Click the FortiVoice image to deploy. e. Click Select. 6. Click Create. 7. Click Refresh. 8. Make sure that the list of Compute Engine images includes the image that you have deployed. You have completed this procedure. 9. Go to Creating and editing a FortiVoice-VM instance on page 11. FortiVoice 6.4.0 Google Cloud Platform Deployment Guide 10 Fortinet Technologies Inc. Deploying FortiVoice-VM on Google Compute Engine Creating and editing a FortiVoice-VM instance Use this procedure to create a FortiVoice-VM instance in Google Compute Engine using the Google Cloud Console. Create the FortiVoice-VM instance 1. In the Google Cloud Platform Console, click the Navigation menu . 2. In Compute, go to Compute Engine > VM instances. 3. Click Create instance. A VM instance name is permanent and must start with a lowercase letter followed by up to 62 lowercase letters, numbers, or hyphens, and cannot end with a hyphen. 4. Specify a Name for the VM instance. 5. In Machine configuration, General-purpose tab, configure the following settings: a. In Series, select E2. b. In Region and Zone, change the selection, if required. c. In Machine type, make a selection. For details, see Machine type support on page 5. FortiVoice 6.4.0 Google Cloud Platform Deployment Guide 11 Fortinet Technologies Inc. Deploying FortiVoice-VM on Google Compute Engine 6. In Boot disk, click Change. FortiVoice 6.4.0 Google Cloud Platform Deployment Guide 12 Fortinet Technologies Inc. Deploying FortiVoice-VM on Google Compute Engine 7. In the Boot disk dialog, configure the following settings: a. Click the Custom images tab. b. In Image, select the image that you created in Creating the FortiVoice deployment image on page 9. c. To save the boot disk changes, click Select. 8. In Firewall, select Allow HTTPS traffic. 9. Click Create. 10. Wait for the VM instance creation to complete. Edit the FortiVoice-VM instance 1. From the VM Instances page, go to the Name column and click on the newly created VM instance.