RFP#: 269-20170126 ADDENDUM # 4 Video Monitoring Products and Services Proposals Due: MARCH 30, 2017 at 2:00 PM Date: March 15, 2017 To: All Prospective Firms Please note the following information regarding the above referenced Request for Proposal (RFP): • Proposal submission deadline has been extended to March 30, 2017 at 2:00 pm. • Attached is the following information: . All Vendor Questions received prior to the deadline with the City’s answers. A new section 3 scope of services . A new forms (pricing) section . Appendix: • All CATS Park and Ride Locations • All CDOT Street Camera Locations Please acknowledge receipt of this addendum with your proposal submission. We appreciate your interest in doing business with the Charlotte Area Transit System. We look forward to receiving your proposal. Sincerely, Francesca Cameron Sr. Procurement Officer cc: File Vendor Questions and Answers: Can you please clarify the following: 1. Are you accepting bids from the manufacturer for the Mobile Digital Video Systems; limited to supplying and installing the equipment. A: No, maintenance is required as part of the CATS service agreement. 2. Is monitoring of this equipment by the bidder required with this RFP? If so, please define your expectation for monitoring. A: Yes, monitoring the equipment to a state of good repair. 3. Section 1, Introduction and General Information; Can the proposer just bid on the CATS portion only? A: Yes 4. Section 1, Introduction and General Information, paragraph 1.6.6. Charlotte Business Inclusion Program, page 5; what will the MWSBE or DBE goal be for this solicitation? A: There is not a goal for this solicitation. 5. Section 3, Scope of Services, paragraph 3.1., General Scope, page 10; concerning the current fleet, can CATS provide us with the make and model of MDVR’S and cameras? A: The mDVR’s in the mobile fleet are a mix of Verint mDVR 12S, mDVR 12SX and mDVR 6S recorders. The cameras are mainly 2.8 mm non infrared and 2.8 mm infrared cameras from TSI and Verint. 6. Section 3, Scope of Services, paragraph 3.3.7. Recommendations for System Improvements, page 12; Can CATS provide the name of the Fleet Monitoring Software and Static Video Monitoring Software? A: The fleet monitoring software is Verint OpCenter and the static clients are Schneider DSControlPoint. 7. Section 3, Scope of Services, paragraph 3.4.1.7., page 12; who will be responsible for installing new equipment, the City or the vendor? A: The vendor is responsible for installation of new equipment and installations as maintenance requires. 8. Section 3, Scope of Services, page 15; for the CAT’s system, how many server locations and how review station locations are there? Could we get the addresses of the locations? A: There are three different locations where review stations are housed and one location with a true video server. These locations can be furnished to the short list companies. 9. Section 3, Scope of Services, paragraph 3.6. CATS System Performance Requirements, page 15; Can CATS please describe the audio features? A: CATS has audio features on all the mobile facilities. CATS expects for the audio features to be supported in accordance with the visual feature expectations. CATS should be able to audio on and off while in playback. The purpose of this is to isolate the audio and particular cameras we wish to listen to without added disruption. 10. Section 3, Scope of Services, paragraph 3.6. CATS System Performance Requirements, page 15; Can CATS provide the make and model of the “Blue Light Phones”? A: Yes. (46) Talk-a-Phone ETP-400V-GAI (37) Talk-a-Phone ETP-400V Note: Stations are a mix of standalone towers & wall mounted units Note: Talk-a-Phone (Monitoring and Diagnostic Software) ETP-TAL 11. Section 3, Scope of Services, paragraph 3.6.2. Operations (System Up-Time) Calculations, Example 1, page 16; What is the total vehicle count and breakdown by type? A: CATS Video Monitoring Inventory Total Count Type Description 1 360 Facility 390 Fixed Facility 211 PTZ Facility 18 Fixed Trolley Vehicles 560 Fixed STS Vehicles 200 Fixed Light Rail Vehicles 2480 Fixed Bus 414 Mobile DVRs Various Locations 10 Review Stations Various Locations 12. General; Can CATS provide us with who is in there now at the CCTV provider? A: The current video monitoring maintenance service contract is with TransIT Solutions. 13. General; will CATS allow multiple awards? A: CATS prefers to award to one vendor however the City reserves the right to award based on the best cost benefit. 14. General; is the transit agency (CATS) looking to replace the current systems that are in service on both bus and rail? A: This would depend on the proposed pricing received. The CATS video system needs to be current and in a state of good repair in its entirety. However, the bus fleet is the most immediate planned and budgeted replacement project. 15. General; is there a “technical” MDVR specification? A: No, CATS is open to various MDVR solutions for moving towards system currency. 16. General; can the transit (Bus & Rail) or mobile portion be broken out separately? A: No, CATS needs an integrated system. 17. The existing fixed route vehicles currently have the following features. Will the newly installed systems be expected to incorporate the same features? -G-force sensing (is G force sensing required?) -GPS (is GPS required?) -Vehicle telemetry (please define the specific vehicle telemetry needs) -WiFi (is Wi-Fi required for health checks and software updates?) -3G Cellular (please identify the preferred cellular vendor is required) -No tag buttons (please confirm) A: Yes, newly installed systems will be expected to incorporate current possibly more features, however CATS does not want to lose features. For example: CATS currently has a 4G system but depending on the proposal would accept systems stronger than 4G. 18. The existing para transit vehicles currently have the following features. Will the newly installed systems be expected to incorporate the same features? -G-force sensing (is G force sensing required?) -GPS (is GPS required?) -Vehicle telemetry (please define the specific vehicle telemetry needs) -WiFi (is Wi-Fi required for health checks and software updates?) -3G Cellular (please identify the preferred cellular vendor is required) -No tag buttons (please confirm) A: See answer to question 17. 19. The existing light rail vehicles currently have the following features. Will the newly installed systems be expected to incorporate the same features? -4 using the existing video monitors in each vehicle, - G-force sensing, GPS -Vehicle telemetry (please define the specific vehicle telemetry needs), WiFi -3G/4G Cellular is currently active - Verizon - is this required feature for the replacement systems?) -No tag buttons. A: See answer to question 17. 20. Please define the peripheral features required in the Trolley installations. (The Trolley vehicles were not included in the walk-through) A: The Trolley installations should be using the same systems and have the same capabilities. 21. Please clarify the total number of replacement Mobile Video Recording Systems required for the Fixed Route Vehicles, the Para Transit Vehicles, the Light Rail cars and the Trolley vehicles. A: The entire fleet eventually needs to be current however the bus fleet is the first priority. See question 11 for fleet camera counts. 22. Please provide the technical specifications of the existing Charlotte wireless infrastructure. A: The infrastructure itself is a Cisco based 802.11X environment. 23. Does Charlotte plan to upgrade or replace the existing wireless infrastructure? A: CATS does not plan to upgrade or replace the existing wireless infrastructure. 24. Please clarify the quantities of and the requirements for spare parts A: CATS requires a 98.5% uptime rate. 25. Where should the spare parts pricing be placed in the bid documents? A: Any proposed equipment may be listed out in the same format as the pricing sheet. This information may be presented in your own format/report as long as the following information is clearly presented. Also acceptable is a providing a shorter list of your firm’s product line (like below) with a blanket percent off remaining catalog item pricing. Product Description * Current List Price % Off List Price $ % 26. [Reference: Exhibit A – Sample Contract, Section 30.19 “TAXES”] a. Is CATS exempt from all sales & use tax for all products & services provided under this contract? A: No. b. If not exempt, should our pricing include applicable sales & use tax or will CATS account for this separately in the contract? A: Yes, all tax should be included in proposed pricing. 27. [Reference: Section 3.3 - Video Maintenance Services & Section 6 – Required Form 4 – Pricing Worksheet] a. Please confirm if CATS is requiring full on-site technical support by the contractor (both Fleet and Facility Surveillance), including removing and replacing non- functioning equipment and troubleshooting technical issues (i.e. if a camera on a bus stops functioning, is the contractor responsible for removing the non-functioning camera and replacing with a new camera, or will this be performs by CATS personnel)? A: Yes, that is what CATS is requiring. CATS personnel will not be performing any of these activities. b. If CATS is requiring full on-site support & maintenance, should we assume that these functions will be performed outside of normal business hours [i.e. Buses are often not available during the day and would need serviced at night]? A: The vendor shall schedule on-site support & maintenance appropriately around operating parameters. c. Is the “Monthly Price” line on the “CATS FLEET” pricing worksheet the location where we should list the monthly service fee for the on-site technicians? A: See new pricing form.