RBL BANK apno ha bank June 12, 2019 The Secretary, The Manager, Listing Department, Listing Department, BSE Limited, The National Stock Exchange of India Limited, 1st Floor, Phiroze Jeejeebhoy Towers, 'Exchange Plaza', C-1 Block G, Dalal Street, Sandra Kurla Complex, Sandra (E) Mumbai - 400001 Mumbai - 400051 Scrip Code: 540065 Scrip Symbol: RBLBANK Dear Sir/Madam, Sub.: Re-submission of Annual Report FY 2018-19 This is in reference to submission of Annual Report of the Bank for the FY 2018-19 on June 10, 2019. We wish to inform that there were three typographic errors I oversight and hereby re-submit the revised Annual Report with the changes as under: 1. On page no. 180, point no. 15- Maturity Pattern, Deposits (INR)# column, over 5 years the figure shall be read as 476.68 2. On page no. 254, Basel Ill Disclosures, point no. 58c -Total Tier 2 capital admissible for capital adequacy (58a + 58b) the figure shall be read as 8,138.13 3. On page no. 267 in the Corporate Information, it shall be read as Key Managerial Personnel - Mr. Vinay Tripathi, Company Secretary. The revised/updated Annual Report for the FY 2018-19 has also been updated on the website of the Bank https://ir.rblbank.com You are requested to take the same on your record and arrange to bring it to the notice of all concerned. Thanking you. Yours faithfully, For RBL Bank Limited ~~~ Deepak Ruiya r- Chief Financial Officer (interim) Encl: As above. www.rblbank.com RBL Bank Ltd. National Operating Centre : RBL Bank Ltd. 9th Floor. Techniplex 1, Techniplex Complex, Off Veer Sawarkar Flyover, Goregaon West, Mumabi 400062 Maharashtra ITel: +91 022-40288100 / 200 Registered Office : 1st Lane, Shahapuri, Kolhapur- 416001, India ITel.: +91 23166502141 Fax : +91 2312657386 CIN : L65191PN1943PLC007308 . E-mail: [email protected] 76th ANNUAL REPORT 2018-19 CONSISTENTLY PERFORMING. CONSISTENTLY EVOLVING. Contents 01-41 Theme Stories 46-133 Corporate 18 Delivering on Commitments Statutory 20 Creating Opportunities Overview for our People Reports 22 Consistently Building our 01 About RBL Bank 46 Management Discussion Customers’ Trust 02 Consistently Performing. and Analysis 24 Scoring High on Risk Consistently Evolving. 74 Director’s Report Management & Governance 04 What Drives Us 117 Business Responsibility Report 26 Driving Sustainable Growth 06 Expanding Rapidly. Growing Responsibly. 134-260 08 Financial and Spotlight pages Operational Highlights 28 Branch Banking Financial 10 MD & CEO’s Statement 30 Credit Cards Statements 14 Board of Directors 32 Wholesale Banking 16 Leadership Team 34 RBL Finserve 134 Standalone Financial Statements 196 Consolidated Financial Statements 36 Awards and Recognition 38 Products and Services 261 List of Branch Offices View Our Report Online: www.rblbank.com Financial Highlights of FY 2018-19 Total Deposits Net Advances ` 58,394 Crore ` 54,308 Crore 33% Y-O-Y 35% Y-O-Y VISHWAVIR AHUJA Net Worth Profit After Tax Managing Director and CEO ` 7,336 Crore ` 867Crore Our people feel a sense of ownership towards the Bank, work cohesively with 12% Y-O-Y 37% Y-O-Y multiple cross-functional teams and follow a ‘can-do’ spirit to drive excellence. Page 10 About RBL Bank Who we are RBL Bank is one of India’s fastest It currently services over 65 Lakh growing private sector banks with an customers through a network of 324 expanding presence across the country. bank branches and 993 business The Bank offers specialised services correspondent outlets spread across under six business verticals, namely: 28 Indian States and Union Territories. Corporate & Institutional Banking (CIB), RBL Bank is listed on both National Commercial Banking (CB), Branch Stock Exchange and Bombay Stock & Business Banking, Retail Assets, Exchange (RBL BANK). Development Banking and Financial Inclusion (DB&FI) and Treasury & Financial Markets Operations. Consistently Performing. Consistently Evolving. CONSISTENTLY PERFORMING. CONSISTENTLY EVOLVING. $VZHHQWHUWKHODVWODSRI9LVLRQRXUͤYH\HDUVWUDWHJ\ formed in 2015, we are happy to have delivered on our commitments and are ready to reflect on the long road ahead. Despite the challenging landscape, we strategic investments in processes and remained undeterred on our path, delivering people, collaborative partnerships and VWURQJͤQDQFLDOSHUIRUPDQFHDQGVROLGJURZWK effective management of the balance sheet. Being an agile and committed Bank, we have consistently evolved to serve our customers We started this journey with a commitment to better through the rapidly changing business build an institution that represents inclusion, ecosystem. We have been growing from good governance, deep value system and strength to strength creating value along the high quality of service standards. As we take way for our stakeholders. This achievement long strides towards a more promising future, is a consequence of our focus on high-quality ZHDUHFRQͤGHQWRIFRQVLVWHQWO\SHUIRUPLQJ lending, coupled with strong risk practices, and consistently evolving. CORPORATE OVERVIEW STATUTORY REPORTS FINANCIAL STATEMENTS Consistently Performing. Consistently Evolving. What Drives Us OUR VISION OUR MISSION BANK OF CHOICE CUSTOMERS AT SHAREHOLDER To be the preferred choice for the THE HEART VALUE AS THE FOCUS banking needs of our customers To engage and understand To demonstrate high corporate customer needs, provide governance standards that protects best-in-class products and and balances stakeholder interests services, be responsive and quick in the journey to achieving short and in resolving queries – resulting in long-term business goals true customer delight and peace of mind CREATING AND EMPLOYEES AS COMMUNITY AS NURTURING ENDURING THE PILLAR THE CAUSE RELATIONSHIPS To provide an enabling work To deliver robust and cost-effective To create and build lasting culture where career aspirations banking services that promote partnerships with all our can be realised through consistent ͤQDQFLDOLQFOXVLRQFDWDO\VHJURZWK customers based on full disclosure performance and demonstration of and reduce social inequalities and transparency the Bank’s core values and beliefs TRUST AND RESPECT OF OUR STAKEHOLDERS To engage and ensure that all our stakeholder commitments are IXOͤOOHGZKLOHZRUNLQJDVDWHDP ̧ Annual Report 2018-19 CORPORATE OVERVIEW STATUTORY REPORTS FINANCIAL STATEMENTS OUR VALUES ROFESSIONALISM To conduct our duties with good judgement P and in good faith ESPECT To be sensitive and responsible for R what we say and do XCELLENCE To act in a manner that earns the trust E and admiration of others NTREPRENEURIAL To be enterprising and take ownership E of our actions EAMWORK T To be successful together RBL BANK LIMITED 5̧ Consistently Performing. Consistently Evolving. Expanding Rapidly. Growing Responsibly. 6WHDGLO\H[SDQGLQJ Scaling up our our footprint talent pool Branches Employees 324 5,843 5,300 265 4,902 239 3,872 183 197 3,465 2014-15 2015-16 2016-17 2017-18 2018-19 2014-15 2015-16 2016-17 2017-18 2018-19 No. of unique visitors ` Serving more on our website customers No. of visitors (Lakhs) Customers (Lakhs) 205.99 65.1 45 127.02 28 22 52.39 15.3 31.09 8.14 2014-152015-162016-172017-182018-19 2014-15 2015-16 2016-17 2017-18 2018-19 ̧ Annual Report 2018-19 CORPORATE OVERVIEW STATUTORY REPORTS FINANCIAL STATEMENTS 2018-19 9Recognised as the Best %DQNIRU0LFURͤQDQFHLQ India by Asia Money 9Acquired 100% stake in RBL Finserve (Formerly known as Swadhaar Finserve) 2017-18 9Raised `1,680 Crore from 2016-17 marquee domestic 9Successfully and international concluded the investors Initial Public Offering (IPO), 2015-16 oversubscribed almost 70 times 9 Successfully raised `488 Crore as pre-IPO preferential 2014-15 placement 9Recognised as Global Growth Company by the World Economic Forum 2013-14 9New identity adopted, ‘RBL Bank’ 9 Successfully raised `328 Crore from marquee investors 9 Acquired the Business Banking, Credit Card and Mortgage business of Royal Bank of Scotland (RBS) in India RBL BANK LIMITED 7̧ Consistently Performing. Consistently Evolving. Financial and Operational Highlights Deposits ` (in Crore) Advances (Net) ` (in Crore) 1HW3URͤW ` (in Crore) 58,394 54,308 866.95 43,902 40,268 635.09 34,588 29,449 446.05 24,349 21,229 292.48 17,099 207.17 14,450 FY15 FY16 FY17 FY18 FY19 FY15 FY16 FY17 FY18 FY19 FY15 FY16 FY17 FY18 FY19 RoE % Gross NPA % Net NPA % 12.15 1.40 1.38 0.78 11.32 11.67 10.95 1.20 0.69 0.64 9.58 0.59 0.98 0.77 0.27 FY15 FY16 FY17 FY18 FY19 FY15 FY16 FY17 FY18 FY19 FY15 FY16 FY17 FY18 FY19 BOOK VALUE (BV PER SHARE) FY15 FY16 FY17 `75.77 `91.17 `113.07 ̧ Annual Report 2018-19 CORPORATE OVERVIEW STATUTORY REPORTS FINANCIAL STATEMENTS RoA % Net Worth ` (in Crore) Capital Adequacy Ratio % 1.27 7,336 15.33 1.21 6,546 1.08 13.72 13.46 1.02 13.13 12.94 0.98 4,242 2,960 2,224 FY15 FY16 FY17 FY18 FY19 FY15 FY16 FY17 FY18 FY19 FY15 FY16 FY17 FY18 FY19 Net Interest Income ` (in Crore) Net Interest Margin % EPS ` 2,539.48 4.14 20.47 3.80 3.29 3.14 3.10 15.79 1,766.29 12.59 1,221.34 9.60 819.21 7.23 556.36 FY15 FY16 FY17 FY18 FY19 FY15 FY16 FY17 FY18 FY19 FY15 FY16 FY17 FY18 FY19 FY18 FY19 `155.99 `171.93 RBL BANK LIMITED 9̧ Consistently Performing. Consistently Evolving. Consistently Performing. Consistently Evolving. DEAR SHAREHOLDERS, With these slow yet steady It is my pleasure to present to changes in the environment, you RBL Bank’s Annual Report we are now expecting positive for FY 2018-19. I am glad to developments in the banking report that we have delivered landscape in terms of creation robust performance yet again. of more opportunities, Our bank has continued to moderating credit costs and GHPRQVWUDWHVWURQJSURͤWDEOH pick up in deposits. growth across all businesses and ZHUHPDLQFRQͤGHQWRIVXVWDLQLQJ ANOTHER MILESTONE YEAR this momentum in the coming FOR RBL BANK years as well.