Professional Etiquette Workshop

Professional Etiquette Workshop

That’s Hot…. And Other Things NOT to Say in a Professional Setting ProfessionalProfessional EtiquetteEtiquette WorkshopWorkshop WhatWhat YouYou WillWill LearnLearn TipsTips onon DressingDressing forfor anan InterviewInterview TheThe RulesRules ofof IntroductionIntroduction KeysKeys forfor NetworkingNetworking TheThe RulesRules ofof DiningDining EtiquetteEtiquette YourYour InterviewInterview AppearanceAppearance andand thethe InterviewInterview SuitSuit DoDo peoplepeople wearwear suitssuits everyevery dayday toto work?work? WhyWhy dodo youyou wearwear aa suitsuit toto anan interview?interview? TheThe interviewinterview isis supposedsupposed toto representrepresent youyou atat youryour veryvery best..best.. NotNot necessarilynecessarily youryour everyevery day,day, butbut youryour veryvery best!best! YourYour suit/appearancesuit/appearance isis justjust likelike youryour resumeresume oror covercover letter.letter. ItIt isis yetyet anotheranother wayway toto showshow employersemployers thatthat youyou reallyreally wantwant thethe job,job, thatthat youyou paypay attentionattention toto detail,detail, thatthat youyou’’rere professional,professional, etc.etc. ThinkThink ofof aa flawflaw inin youryour interviewinterview appearanceappearance asas aa spellingspelling error/typo/grammaticalerror/typo/grammatical errorerror onon youryour resume.resume. InterviewInterview AttireAttire Conservative two piece Clean polished shoes business suit Heel 1 to 3 inches – black or grey Same color or 1 shade darker –Long or short sleeve blouse with than suit conservative neckline No open toes, sling-backs, silk or cotton boots, mules or clogs white or pastel color Pantyhose and Coat undergarments Black wool or trench coat Pantyhose nude or tan Always wear a slip and Summer Interviews camisole under your skirt and Clothes don’t change much blouse from winter- still need closed toed shoes, pantyhose, etc.. II’’llll bebe wearingwearing scrubs/casualscrubs/casual clothesclothes forfor mymy job,job, dodo II needneed toto wearwear aa suit?suit? Yes,Yes, yes,yes, yesyes…….unless.unless thethe recruiter/HRrecruiter/HR managermanager specificallyspecifically tellstells youyou notnot to.to. InIn thatthat case,case, dressdress twotwo--stepssteps aboveabove thethe dressdress--codecode ofof thethe company.company. ““TisTis betterbetter toto riskrisk overover--dressingdressing forfor anan interviewinterview thanthan underunder--dressingdressing”” OverOver--dressingdressing forfor anan interviewinterview cancan bebe perceivedperceived asas endearing.endearing. UnderUnder--dressingdressing forfor anan interviewinterview cancan bebe perceivedperceived asas arrogant.arrogant. HealthHealth carecare majorsmajors andand thethe suitsuit…… FeedbackFeedback fromfrom ourour interviewersinterviewers atat thethe 20092009 mockmock interviewinterview dayday HealthHealth carecare majorsmajors dress:dress: OneOne interviewerinterviewer lovedloved thethe suitssuits studentsstudents werewere wearingwearing andand saidsaid itit waswas whatwhat setset oneone PTPT apartapart fromfrom thethe others.others. OurOur otherother interviewersinterviewers saidsaid ththeyey needneed toto bebe ableable toto walkwalk andand maybemaybe eveneven demonstratedemonstrate soso aa suitsuit waswas notnot necessary.necessary. ConclusionConclusion forfor PTPT dressdress…….suit.suit willwill makemake youyou standstand out,out, butbut bebe suresure toto wearwear comfortablecomfortable shoesshoes andand aa comfortablecomfortable toptop underunder youryour jacketjacket asas youyou maymay bebe walkingwalking aroundaround oror havehave toto demonstratedemonstrate somethingsomething –– youyou shouldshould bebe ableable toto taketake offoff youryour jacketjacket andand havehave aa functionalfunctional toptop ifif youyou needneed to.to. ProperProper fitfit ●● PantsPants SuitsSuits ●● SkirtSkirt SuitsSuits 9 Jacket Sleeve to wrist bone or palm. Be able to sit and reach without pulling. 9 Jacket button without pulling 9 Pants to top of shoe or ½ inch below top. 9 Blouse not clingy or loose button up front, 9 Skirt to knee or slightly below. GuysGuys ●● PlainPlain black,black, greygrey oror navynavy suitsuit DressDress shirtshirt Tie:Tie: howhow toto tietie aa tietie http://www.youtube.com/watch?v=hR4wfHw7Meo 9 Jacket Sleeve to wrist bone or palm. Be able to sit and reach without pulling. 9 Jacket button without pulling 9 Pants to top of shoe or ½ inch below top. 9 AccessoriesAccessories JewelryJewelry Gold or silver necklace Studs or very small hoops Watch and 1 bracelet Remove all other piercings (cover tattoos with clothing, make-up or band-aid.) Wear no more than 13 accessories BlackBlack leatherleather portfolioportfolio Hold a copy of resume and references or school records Professional portfolio instead of backpack or purse CellCell PhonePhone Turn off (not vibrate) phone or leave in car Hair/Hair/ MakeupMakeup Clean,Clean, cutcut andand naturalnatural colorcolor ShortShort hairhair –– behindbehind earsears oror clippedclipped backback LongLong hairhair Pull up and out of eyes Avoid large hair pins or clips, no flowers No ponytails No braids with the exception of a french braid NaturalNatural makeupmakeup LightLight perfumeperfume oror nono perfumeperfume TrimmedTrimmed fingernailsfingernails withwith conservativeconservative color,color, ifif anyany ShoppingShopping tipstips AllAll storesstores havehave salessales midmid seasonseason NeverNever buybuy ½½ ofof aa suitsuit –– thethe colorscolors willwill nevernever matchmatch AlwaysAlways sitsit downdown inin thethe suitsuit beforebefore youyou purchasepurchase itit TakeTake aa friendfriend oror askask aa salessales ladylady forfor helphelp withwith thethe fitfit AvoidAvoid juniorjunior departmentsdepartments andand trendytrendy clothingclothing storesstores OnlyOnly useuse youryour interviewinterview suitsuit (s)(s) forfor interviewinginterviewing-- taketake offoff andand hanghang upup immediatelyimmediately whenwhen finishedfinished AA qualityquality suitsuit shouldshould carrcarryy youyou andand givegive youyou confidenceconfidence IfIf youyou areare anan oddodd sizesize oror cannotcannot findfind aa suitsuit thatthat fitsfits justjust right,right, havehave itit tailored.tailored. GeneralGeneral RulesRules ofof IntroductionIntroduction StandStand upup SmileSmile ALWAYSALWAYS shakeshake handshands firmlyfirmly MakeMake eyeeye contactcontact IntroduceIntroduce yourselfyourself “Pause/Part/ Punch” RepeatRepeat otherother personperson’’ss namename BusinessBusiness IntroductionsIntroductions areare basedbased onon rankrank notnot gender!gender! IntroductionIntroduction QuestionsQuestions andand ““FauxFaux PasPas”” WhatWhat titletitle dodo II useuse whenwhen addressingaddressing aa businesswoman?businesswoman? Answer:Answer: UseUse thethe termterm ““Ms.Ms.”” IfIf sheshe prefersprefers ““Mrs.Mrs.”” sheshe maymay telltell youyou atat thatthat time.time. IntroductionIntroduction QuestionsQuestions andand ““FauxFaux PasPas”” IsIs itit appropriateappropriate forfor meme toto bebe onon aa firstfirst namename basisbasis withwith mymy supervisor?supervisor? Answer:Answer: ItIt isis thethe preferencepreference ofof thethe personperson beingbeing addressed.addressed. WhenWhen inin doubt,doubt, useuse thethe personperson’’ss lastlast name.name. IntroductionIntroduction ““FauxFaux PasPas”” WearingWearing thethe namename tagtag onon thethe leftleft ratherrather thanthan thethe rightright side.side. RemainingRemaining seatedseated ratherrather ththanan standingstanding whenwhen someonesomeone approachesapproaches you.you. ForFor women:women: notnot shakingshaking handshands withwith businessbusiness associatesassociates youyou meetmeet outsideoutside ofof thethe workingworking environment.environment. NetworkingNetworking TipsTips http://www.youtube.com/watch?v=Y9VUqB7wQpYhttp://www.youtube.com/watch?v=Y9VUqB7wQpY BeBe CarefulCareful WithWith OnOn--lineline NetworkingNetworking SitesSites andand EE--mailmail WhenWhen goinggoing toto anan event,event, createcreate youryour ownown agendaagenda GoGo withwith aa purposepurpose GetGet therethere earlyearly BeBe thethe firstfirst toto saysay ““hellohello”” ApproachApproach peoplepeople youyou knowknow DonDon’’tt bebe thethe lastlast toto leaveleave DonDon’’tt drinkdrink oror seriouslyseriously watchwatch youryour alcoholalcohol consumptionconsumption whenwhen atat aa networkingnetworking eventevent EstablishingEstablishing RapportRapport ListenListen moremore thanthan youyou speak.speak. YouYou seemseem moremore interestinginteresting IFIF youyou areare interestedinterested inin otherother peoplepeople BeBe sincerelysincerely interestedinterested inin otherother people.people. AlwaysAlways havehave somethingsomething toto talktalk about.about. ConversationConversation stackstack ConversationConversation StackStack NameName WhereWhere dodo theythey livelive FamilyFamily WorkWork TravelTravel HobbiesHobbies TransitionsTransitions ““ ItIt waswas greatgreat meetingmeeting you,you, butbut pleaseplease excuseexcuse meme II seesee someonesomeone II’’dd likelike toto talktalk toto beforebefore theythey leave.leave.”” ““ItIt waswas nicenice speakingspeaking withwith you.you. II’’dd likelike toto makemake somesome otherother contactscontacts beforebefore itit getsgets tootoo late.late.”” ExcuseExcuse yourselfyourself toto gogo toto thethe bathroombathroom……nownow reallyreally go!go! HandlingHandling HorsHors d'oeuvresd'oeuvres andand AppetizersAppetizers DonDon’’tt overloadoverload youryour plate.plate. (This(This isis notnot dinner!)dinner!) GetGet aa mixmix ofof food.food. AlwaysAlways taketake aa napkin.napkin. BalanceBalance youryour plateplate andand drink.drink. YouYou cancan boostboost youryour competitivecompetitive edgeedge ifif youyou knowknow thethe properproper introductionintroduction techniquestechniques andand knowknow howhow toto network!network! NowNow LetLet’’ss Practice!Practice!.

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