National Leadership Roundtable on Church Management Leadership Roundtable National Clarity, Candor, and Conviction: Effective Communication for a Global Church National Leadership Roundtable on Church Management Annual Conference at The Wharton School Annual ConferenceAnnual June 25–26, 2009 National Leadership Roundtable on Church Management 1350 Connecticut Avenue, NW, Suite 825 Washington, D.C. 20036 Tel: (202) 223-8962 Fax: (202) 296-9295 June 25–26, 2009 E-mail: [email protected] Philadelphia, Pennsylvania www.nlrcm.org NLRCM09.Part 1.PRESS 11/10/09 12:30 AM Page ii NLRCM09.Part 1.PRESS 11/10/09 12:30 AM Page i Clarity, Candor, and Conviction: Effective Communication for a Global Church National Leadership Roundtable on Church Management 2009 Annual Conference June 25–26, 2009 Philadelphia, Pennsylvania NLRCM09.Part 1.PRESS 11/10/09 12:30 AM Page ii NLRCM09.Part 1.PRESS 11/10/09 12:30 AM Page iii Table of Contents Introduction ..........................................................................................................................1 Ms. Kerry A. Robinson, Executive Director, National Leadership Roundtable on Church Management Opening Prayer......................................................................................................................3 Sr. Doris Gottemoeller, RSM, Senior Vice President, Catholic Healthcare Partners Overview of Activity and Accomplishments .............................................5 Moderator Ms. Kerry A. Robinson, Executive Director, National Leadership Roundtable on Church Management Panelists Mr. Geoffrey T. Boisi, Chairman and Senior Partner, Roundtable Investment Partners, LLC Ms. Susan King, Vice President for Public Affairs, Carnegie Corporation of New York Lt. Gen. (ret.) James M. Dubik, Senior Consultant, National Leadership Roundtable on Church Management Plenary Discussion Highlights......................................................................................14 Keynote Address: Leadership and Effective Strategic Communication.....................................19 Rt. Hon. Tony Blair, Former Prime Minister of the United Kingdom Plenary Discussion Highlights......................................................................................26 Keynote Address: Proclaiming Our Message: Communication for the Church in the United States..............................................................................................................31 Most Rev. Gerald Kicanas, Bishop of Tucson and Vice President of the United States Conference of Catholic Bishops Plenary Discussion Highlights......................................................................................43 NLRCM09.Part 1.PRESS 11/10/09 12:30 AM Page iv The Changing Face of the Church: LAS COMUNICACIONES Y LOS CATOLICOS HISPANOS.....................................................................................................47 Panelists Rev. Mr. Manuel Dorantes, Archdiocese of Chicago Mr. César Conde, Executive Vice President, Univision Communications Plenary Discussion Highlights......................................................................................55 Leadership Roundtable Virtual Communities of Practice ..............57 Panelists Lt. Col. Nate Allen, Founder, CompanyCommand.com Lt. Gen. (ret.) James M. Dubik, Senior Consultant, National Leadership Roundtable on Church Management Rev. Kevin C. Kennedy, Adjunct Professor, the Catholic University of America, and Pastor, St. Ambrose Church, Archdiocese of Washington Report on the workgroups dedicated to the Virtual Communities of Practice ..............72 Web 2.0: The Future of Communication and Technology.................75 Panelists Dr. Jeffrey Cole, Director, USC Annenberg Center for the Digital Future Mr. Fred Fosnacht, Founder, MyCatholicVoice.com Plenary Discussion Highlights......................................................................................88 Acknowledgments and Closing Remarks...............................................................................93 Rt. Rev. John Arnold, Auxiliary Bishop, Archdiocese of Westminster Mr. Thomas J. Healey, Healey Development, LLC Appendix A: Leadership Roundtable Best Practices Award ....................................................97 Mr. Michael Brough, Director of Planning and Programs, National Leadership Roundtable on Church Management Mr. Thomas Peterson, Founder and President, Catholics Come Home, Inc. Appendix B: Homily from the Celebration of Mass ...............................................................103 Most Rev. Dale J. Melczek, Bishop of the Diocese of Gary Appendix C: Participants ....................................................................................................105 Appendix D: Conference Agenda ........................................................................................113 Leadership Roundtable Publications and Resources ............................................................117 NLRCM09.Part 1.PRESS 11/10/09 12:30 AM Page 1 1 Introduction Introduction Ms. Kerry A. Robinson, Executive Director, National Leadership Roundtable on Church Management It is a delight to welcome you to the annual gather- ing of the National Leadership Roundtable on Church Management. In two weeks, the Leadership Roundtable will officially be four years old. It is rather remarkable to note that this is the sixth time we have gathered at The Wharton School as bish- ops, Church leaders, senior executives, and special Kerry Robinson guests in order to make a positive and effective con- tribution to the Church we love. There is no greater privilege than to contribute what one does best in service to a greater good, espe- cially when that greater good in turn blesses, consoles, ennobles, and inspires the lives of others. In this spirit of gratitude for the opportunity to be of service, we begin the way we begin all of our work and deliberations, in prayer. To lead us in prayer this morning, I welcome Sr. Doris Gottemoeller, Sister of Mercy and Senior Vice President for Mission Integration at Catholic Healthcare Partners. NLRCM09.Part 1.PRESS 11/10/09 12:30 AM Page 2 NLRCM09.Part 1.PRESS 11/10/09 12:30 AM Page 3 3 Opening Prayer Opening Prayer Sr. Doris Gottemoeller, RSM, Senior Vice President, Catholic Healthcare Partners We will share many words today. Let us quiet our hearts for a moment and join together in prayer. Gracious God, we gather here this morning in a spirit of grat- itude for your constant presence with us in your Church. Through your Son Jesus, you taught us that the Church’s mis- sion is about teaching, healing, sanctifying, and inviting us to deeper union with you. Through your Spirit, you guide us in our efforts to carry out these ministries. Sr. Doris Gottemoeller, RSM Be with us today as we seek ways to support and strengthen the work of the Church in our time and in our communities and throughout the world. Bless all those who lead the Leadership Roundtable and those who have prepared this meeting, that they may continue to guide our efforts with insight and courage. Bless all those who have contributed their time, talent, and treasure during the past year to its continued work. Bless all the bishops, priests, lay persons, and religious who labor daily to serve the Church in her mission. In our time together, help us to listen to one another with understanding. May our thoughts be generous, our words be clear, our plans be hope-filled. May we act with clarity, candor, and conviction. When we leave here, may it be with renewed commitment to support the work of your Church and her pastors. We make this prayer with confidence in your abiding love for your people. Amen. NLRCM09.Part 1.PRESS 11/10/09 12:30 AM Page 4 NLRCM09.Part 1.PRESS 11/10/09 12:30 AM Page 5 5 Overview of Activities and Accomplishments Panel Ms. Kerry A. Robinson ofOverview Activities and Accomplishments (Moderator) Mr. Geoffrey T. Boisi Ms. Susan King Lt. Gen. (ret.) James M. Dubik Ms. Kerry A. Robinson There are two primary purposes for holding this annual gathering. The first is to provide an account of the activity and accomplishments of the Leadership Roundtable since we last gathered one year ago. This is not simply to demonstrate the pride that we feel, or to mention the hard work, dedication, and intelligence with which we have labored to serve the Church and strengthen her temporal affairs. It’s also intended to elicit your strategic feedback. We’re looking to you, our members and experts, for guidance on how we can take the work of the Roundtable to the next level, and to ensure that we are even more effective in making a valuable and relevant contribution to the Church. We want this conference to be very highly interactive. I encourage you to offer us your wisdom and insight throughout our time together. The second purpose is to examine a specific theme relating to the temporal affairs of the Church. As you know, there are three core areas of Leadership Roundtable focus: management, finance, and human resource development. We don’t engage in any of the issues that tend to divide and separate Catholics. Rather, we focus solely on the area of our competency and expertise: the temporal affairs of the Church. We do so as devout Catholics who love the Church and believe that a well-managed, financially transparent, and accountable Church with best practices in human resource develop- ment will carry out her mission much more effectively. NLRCM09.Part 1.PRESS 11/10/09 12:30 AM Page 6 6 Each time we have gathered and illuminated