Amazon WorkSpaces User Guide Amazon WorkSpaces User Guide Amazon WorkSpaces: User Guide Copyright © Amazon Web Services, Inc. and/or its affiliates. All rights reserved. Amazon's trademarks and trade dress may not be used in connection with any product or service that is not Amazon's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Amazon. All other trademarks not owned by Amazon are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Amazon. Amazon WorkSpaces User Guide Table of Contents Getting started .................................................................................................................................. 1 Complete your user profile .......................................................................................................... 1 Choose a client .......................................................................................................................... 1 Determine your client version ...................................................................................................... 2 Determine your streaming protocol .............................................................................................. 2 Verify networking requirements ................................................................................................... 2 (Optional) Access the applications assigned to you ......................................................................... 3 (Optional) Integrate with WorkDocs .............................................................................................. 3 Manage your WorkSpace ..................................................................................................................... 5 Save your credentials .................................................................................................................. 5 Change your password ................................................................................................................ 5 Restart your WorkSpace .............................................................................................................. 6 Increase your the size of WorkSpace disks ..................................................................................... 6 Change your WorkSpace compute type ......................................................................................... 7 Switch the WorkSpace running mode ........................................................................................... 8 Rebuild your WorkSpace ............................................................................................................. 8 Peripheral device support .................................................................................................................. 10 Monitors .................................................................................................................................. 10 Keyboards and mice ................................................................................................................. 10 Audio headsets ........................................................................................................................ 11 Printers ................................................................................................................................... 11 Scanners, USB drives, and other storage devices ........................................................................... 11 Webcams and other video devices .............................................................................................. 11 Smart cards ............................................................................................................................. 12 Hardware security keys ............................................................................................................. 12 To redirect YubiKey to a WorkSpace for U2F authentication ................................................... 12 High DPI display support ................................................................................................................... 14 Smart card support .......................................................................................................................... 17 Use a smart card to log in to your WorkSpace ............................................................................. 17 Use a smart card with Chrome or Firefox on Windows WorkSpaces ................................................. 18 Use a smart card with Chrome or Firefox on Linux WorkSpaces ...................................................... 18 Language and keyboard support ........................................................................................................ 20 WorkSpaces using the PCoIP protocol ......................................................................................... 20 WorkSpaces using the WorkSpaces Streaming Protocol (WSP) ........................................................ 21 USB redirection ................................................................................................................................ 25 Clients ............................................................................................................................................ 27 Android/Chromebook ............................................................................................................... 27 Requirements ................................................................................................................... 27 Setup and installation ....................................................................................................... 28 Connect to your WorkSpace .............................................................................................. 29 Gestures .......................................................................................................................... 29 Sidebar menu .................................................................................................................. 30 Keyboard ......................................................................................................................... 31 Trackpad mode ................................................................................................................ 31 Display support ................................................................................................................ 31 Disconnect ....................................................................................................................... 32 Clipboard support ............................................................................................................ 32 Release notes ................................................................................................................... 32 iPad ........................................................................................................................................ 36 Requirements ................................................................................................................... 36 Setup and installation ....................................................................................................... 36 Connect to your WorkSpace .............................................................................................. 37 Gestures .......................................................................................................................... 37 Radial menu .................................................................................................................... 37 iii Amazon WorkSpaces User Guide Keyboard and command shortcuts ..................................................................................... 39 Mouse modes .................................................................................................................. 39 Swiftpoint GT, ProPoint, or PadPoint mouse ........................................................................ 39 Disconnect ....................................................................................................................... 40 Clipboard support ............................................................................................................ 40 Release notes ................................................................................................................... 40 Linux ...................................................................................................................................... 43 Requirements ................................................................................................................... 43 Setup and installation ....................................................................................................... 44 Connecting to your WorkSpace .......................................................................................... 44 Manage your login information (3.0+ clients only) ................................................................ 44 Client views ..................................................................................................................... 45 Client language ................................................................................................................ 45 Display support ...............................................................................................................