THE CHOICE IS YOURS. NOT ALL PARTS ARE Your right to repair NOT THEIRS. CREATED EQUAL. You’re in the driver seat when it comes to By requesting new GM Genuine Parts and Knowledge is power. That’s true even when it choosing replacement parts for your vehicle. ACDelco OE parts, you’re choosing to keep your comes to collision repair. Knowing your rights* But some insurance policies may only provide GM a GM. Because only GM Genuine Parts and following an accident can help ensure that compensation for aftermarket collision parts. ACDelco GM OE parts are engineered to the your vehicle gets back on the road in a proper, Those parts may not provide the original fit, form, exact specifications of your Chevrolet, Buick, complete, and safe manner. and function of GM Genuine Parts and ACDelco GMC, or Cadillac vehicle. GM OE parts. You have the right to choose your Manufactured to work with GM vehicle safety repair facility, including a GM Collision systems, no other aftermarket parts can ensure Repair Network (CRN) facility. OE compatibility. And no other parts are designed, engineered, tested, and backed by You have the right to request new General Motors. GM Genuine Parts and ACDelco GM ASK YOUR INSURANCE PROVIDER Original Equipment (OE) parts. THESE KEY QUESTIONS: • Does my current policy include new OE parts You have the right to a proper repair coverage? using GM-approved procedures. • Will the parts used to repair my vehicle be new OE parts? • Is a rental car provided during repairs under my policy? • Do I have to take my vehicle to a drive-in claims center, or can I take it to a dealer? *Rights vary by state. POWERFUL OEM SUPPORT ETHICAL BUSINESS PRACTICES EXCEPTIONAL CUSTOMER CARE GM Collision Repair Network facilities utilize tools, Navigating a collision repair can be difficult and confusing. All GM Collision Repair Network facilities are dedicated to information, and support directly from General Motors to GM Collision Repair Network facilities help ease the way by providing a customer service experience that you expect and help promote the proper, safe repair of GM vehicles. committing to operate with integrity. General Motors is proud to back. CHOOSE REPAIR ENGINEERED BY GENERAL MOTORS. When it’s time for a repair, turn to the GM IF YOU’RE INVOLVED IN A Collision Repair Network. GM Collision Repair COLLISION, FOLLOW THESE STEPS: Network facilities are committed to following GM- approved repair procedures with GM Genuine • If possible, move your vehicle to a safe spot and turn on your hazard lights. Parts to help promote the proper, safe repair of General Motors vehicles. • Check to see if anyone is injured and call 911. If equipped, you may also press the red OnStar® emergency button** for help. • Collect insurance and contact information from FIND A GM COLLISION REPAIR other drivers involved in the accident. NETWORK FACILITY AT GMGENUINEPARTS.COM. • Use your phone’s camera to document the accident scene and vehicle damage. IF YOU NEED ROADSIDE ASSISTANCE: If your GM vehicle is equipped with an active OnStar subscription, you can simply press the blue button for Roadside Assistance.† If not, dial the appropriate Roadside Assistance number below for assistance. Know your Chevrolet GMC 800.243.8872 800.677.4927 Buick Cadillac rights if the 800.252.1112 800.224.1400 **OnStar plan, working electrical system, cell reception, and GPS signal required. OnStar links to emergency services. See onstar.com for details and limitations. †Roadside services provided by Allstate unthinkable Roadside Services for vehicles only. Limitations and restrictions apply. happens..