BMSD 2012 Proceedings of the Second International Symposium on Business Modeling and Software Design Geneva, Switzerland July 4-6, 2012 Organized by IICREST - Interdisciplinary Institute for Collaboration and Research on Enterprise Systems and Technology In Cooperation with CTIT - Center for Telematics and Information Technology INSTICC - Institute for Systems and Technologies of Information, Control and Communication Technical University of Sofia Hosted by Institute of Services Science, University of Geneva Copyright © 2012 SciTePress - Science and Technology Publications All rights reserved Edited by Boris Shishkov Graphics Production by Bozhana Yankova Printed in Portugal ISBN: 978-989-8565-26-6 Depósito Legal: 344848/12 http://www.is-bmsd.org [email protected] BRIEF CONTENTS KEYNOTE SPEAKERS ..................................................................................................................... IV CHAIR AND PROGRAM COMMITTEE ................................................................................................ V BEST PAPER SELECTIONS ........................................................................................................... VIII FOREWORD .................................................................................................................................... IX CONTENTS ..................................................................................................................................... XI III KEYNOTE SPEAKERS Jan L.G. Dietz Delft University of Technology The Netherlands Ivan Ivanov SUNY Empire State College USA Dimitri Konstantas University of Geneva Switzerland Marten van Sinderen University of Twente The Netherlands IV CHAIR AND PROGRAM COMMITTEE CHAIR Boris Shishkov, IICREST, Bulgaria PROGRAM COMMITTEE Mehmet Aksit, University of Twente, The Ruzanna Chitchyan, University of Leicester, UK Netherlands Samuel Chong, Capgemini, UK Antonia Albani, University of St. Gallen, Dimitar Christozov, American University in Switzerland Bulgaria - Blagoevgrad, Bulgaria Ognyan Andreev, Technical University of Sofia, Selim Ciraci, University of Twente, The Bulgaria Netherlands Paulo Anita, Delft University of Technology, The José Cordeiro, Polytechnic Institute of Setúbal, Netherlands Portugal Rumen Arnaudov, Technical University of Sofia, Dumitru Dan Burdescu, University of Craiova, Bulgaria Romania Colin Atkinson, University of Mannheim, Germany Joop De Jong, Delft University of Technology, The Csaba Boer, TBA, The Netherlands Netherlands Boyan Bontchev, Sofia University St. Kliment Jan L. G. Dietz, Delft University of Technology, Ohridski, Bulgaria The Netherlands Frances Brazier, Delft University of Technology, Lyubka Doukovska, Bulgarian Academy of The Netherlands Sciences, Bulgaria Barrett Bryant, University of North Texas, USA Joaquim Filipe, Polytechnic Institute of Setúbal, Portugal Cinzia Cappiello, Politecnico di Milano, Italy Chiara Francalanci, Politecnico di Milano, Italy Jorge Cardoso, University of Coimbra, Portugal Boris Fritscher, University of Lausanne, Kuo-Ming Chao, Coventry University, UK Switzerland V PROGRAM COMMITTEE (CONT.) J. Paul Gibson, T&MSP - Telecom & Management Dimitris Mitrakos, Aristotle University of SudParis, France Thessaloniki, Greece Eduardo Gonçalves da Silva, University of Twente, Valeri Mladenov, Technical University of Sofia, The Netherlands Bulgaria Rafael Gonzalez, Javeriana University, Colombia Preslav Nakov, Qatar Computing Research Institute - Qatar Foundation, Qatar Clever Ricardo Guareis de Farias, University of Sao Paulo, Brazil Ricardo Neisse, Fraunhofer IESE, Germany Markus Helfert, Dublin City University, Ireland Bart Nieuwenhuis, University of Twente, The Netherlands Philip Huysmans, University of Antwerp, Belgium Selmin Nurcan, University Paris 1 Pantheon Ilian Ilkov, IBM, The Netherlands Sorbonne, France Ivan Ivanov, SUNY Empire State College, USA Olga Ormandjieva, Concordia University, Canada Dmitry Kan, AlphaSense Inc., Russia Robert Parhonyi, Inter Access, The Netherlands Dimitris Karagiannis, University of Vienna, Austria Marcin Paprzycki, Polish Academy of Sciences, Poland Marite Kirikova, Riga Technical University, Latvia Oscar Pastor, Universidad Politécnica de Valencia, Samuel Kounev, Karlsruhe Institute of Technology, Spain Germany Erik Proper, Public Research Centre - Henri Tudor, José Paulo Leal, University of Porto, Portugal Luxembourg Kecheng Liu, University of Reading, UK Ricardo Queirós, IPP, Portugal Leszek Maciaszek, Macquarie University, Australia / Jolita Ralyte, University of Geneva, Switzerland University of Economics, Poland Gil Regev, EPFL / Itecor, Switzerland Jelena Marincic, University of Twente, The Netherlands Ella Roubtsova, Open University, The Netherlands Michele Missikoff, Institute for Systems Analysis and Irina Rychkova, University Paris 1 Pantheon Computer Science, Italy Sorbonne, France Shazia Sadiq, University of Queensland, Australia VI PROGRAM COMMITTEE (CONT.) Brahmananda Sapkota, University of Twente, The Marten van Sinderen, University of Twente, The Netherlands Netherlands Tony Shan, Keane Inc., USA Mladen Velev, Technical University of Sofia, Bulgaria Valery Sokolov, Yaroslavl State University, Russia Kris Ven, University of Antwerp, Belgium Richard Starmans, Utrecht University, The Netherlands Maria Virvou, University of Piraeus, Greece Cosmin Stoica Spahiu, University of Craiova, Martijn Warnier, Delft University of Technology, Romania The Netherlands Coen Suurmond, RBK Group, The Netherlands Shin-Jer Yang, Soochow University, Taiwan Bedir Tekinerdogan, Bilkent University, Turkey Benjamin Yen, University of Hong Kong, China Linda Terlouw, ICRIS B.V., The Netherlands Fani Zlatarova, Elizabethtown College, USA Yasar Tonta, Hacettepe University, Turkey Roumiana Tsankova, Technical University of Sofia, Bulgaria VII BEST PAPER SELECTIONS The authors of around ten selected papers presented at BMSD 2012 will be invited by Springer-Verlag to submit revised and extended versions of their papers for publication in a Springer LNBIP Series book, and the authors of around five selected papers presented at BMSD 2012 will be invited to submit revised and extended versions of their papers for publication in a special issue of the international journal Enterprise Modelling and Information Systems Architectures (EMISA). VIII FOREWORD This book contains the proceedings of BMSD 2012 - the Second International Symposium on Business Modeling and Software Design, held in Geneva, Switzerland (at the University of Geneva), on July 4 - 6, 2012. The proceedings consist of 18 high-quality research and experience papers that have not been published previously. These papers have undergone a detailed peer- review process and were selected based on rigorous quality standards. Being hosted by the University of Geneva, and particularly by its Institute of Services Science (ISS), the symposium was organized and sponsored by the Interdisciplinary Institute for Collaboration and Research on Enterprise Systems and Technology (IICREST), in cooperation with the Center for Telematics and Information Technology (CTIT), the Institute for Systems and Technologies of Information, Control and Communication (INSTICC), and Technical University of Sofia. Following its first edition in Sofia, Bulgaria, BMSD continues to be an inspiring symposium that touches upon business modeling and its relation to software design, with a high level of interaction among leading scientists, engineers, and practitioners. The gap between information systems and underlying business models continues to pose challenges to business architects, IT architects, software developers, and system analysts. The scientific areas of interest to BMSD 2012 are: (i) Business Models and Requirements; (ii) Business Models and Services; (iii) Business Models and Software; (iv) Information Systems Architectures. Each year, a special theme is chosen, for making presentations and discussions more focused. The theme of BMSD 2012 is: From Business Modeling to Service-Oriented Solutions. Even though software development has evolved significantly over the previous years, it is still a challenge very often to correctly and exhaustively derive functional requirements and this is one of the reasons for numerous software project failures. Deriving requirements in turn crucially relates to building adequate business models - this is needed firstly for understanding the considered organization (and/or reengineering it on top of that, if necessary) and secondly, as a basis for specifying an automation of (part of) its processes by means of software systems. Hence, not grasping correctly and exhaustively a business system would inevitably lead to consequent software failures - business demands and technology solutions have to be aligned. BMSD 2012 has addressed these challenges, by considering a large number of research topics: from more conceptual ones, such as enterprise engineering, value modeling, normalized enterprise systems, and rules mining to more technical ones, such as software specification, database clusters, IT services, and 'e-applications', from more business-oriented ones, such as enterprise architecture management, requirements specification, and enterprise interoperability to IT architectures –related topics. We believe that the current proceedings highlight challenging technical problems and present innovative solutions relevant to the mentioned topics. IX The 18 published papers (including several Invited Papers) were selected from 46 submissions