Gain leaders’ trust to sharpen the human capital agenda Navigate across contexts to create Understand business imperatives, tangible impact connect people initiatives Learners empowered through bespoke projects last year Flagship certificate courses for HR Journeys covering professionals HR across roles and career stages Bespoke HR capability journeys for organizations Alumni Course refer someone recommendation for a course score HR Professionals empowered to impact business outcomes Comprehensive Assessment Assignment Learning Lab Online Discussion E-Learnings Registration What gets measured then? What gets measured now? • Employee satisfaction: rational response • Employee engagement: rational and • How things are emotional response • Measures of morale • Core areas and what makes your business stronger and weaker in each • Current state • Current state and gap to future desired state Insights gained then.. Insights gained now.. • Poor information on where to act • Identifies drivers that influence • Not able to assess impact of change Engagement the most • Not linked to business results • Estimates impact and determines future action priorities • De–valued HR approach to business leaders • Delivers focused, measurable and targeted action plan to business leaders Engagement Are we creating the environment where the right people want to be? Alignment Do we have the right people doing the Attract & Acquire Embed employer brand in talent marketplace right things to reach our goals? Align & Focus Drive strategic traction with an engaged team Develop & Equip Gear employees for future readiness Reward & Retain Create a fulfilling employment deal Engagement Experience Test hypothesis Hear employee voice on foundation and differentiator drivers Critical Identify linkages Understand priority areas • Communication • Reputation Thinking • Work tasks • People Manager • Talent & Staffing • Senior Leadership Focus on key demographics Engagement Outcomes Understand and map employee behavior dimensions with engagement • Saying positively about organization • Have intense sense of belonging • Are motivated and exert efforts Business Outcomes Improve by driving engagement and refining talent priorities • Retention • Customer Satisfaction • Productivity • Total shareholder return • Wellness • Revenue growth Partner with HR to drive engagement improvement Empower with insights Organization Engage Enhance BU / Function key employee stakeholders experience Manager / Team Enable work environment Act as a fulcrum Align programs for an to drive team’s engaging employee engagement experience Set a target for team engagement Review manager scorecard Enable managers to Partner with effectively use managers to create resources to spur and drive action employee progress plans Evaluate paths to boost engagement Empower managers to Agree on actions and timeframes improve team engagement Purpose Step up Stabilize Energize Connect Be real Critical Experiences Guiding Beliefs Displayed Behaviors Serve Understand the impact of Help leaders to share Enable leaders to focus on Grow critical experiences on leaders empowering beliefs engaging behaviors Engage: gain leaders’ Listen: understand Frame: storyboard Envision: paint the Commit: handhold trust by being credible experiences & beliefs options impact of improvement improvement journey Engage to Uncover Embed Cascade Final Align Insights Engagement Improvement Assessment Day 1 Day 2 Assessment Learning journey spanning across four contact classes and a comprehensive online assessment Online Learning Modules* Online Discussion Boards* VIA Voice, Insights, Action Aon’s Engagement Reporting Tool *Active for one year Final Assessment Assignments Class Participation E-learning • Final Assessment can only be taken after attending all four modules • Minimum 50% is required in the final assessment • At least 50% aggregate score is required to complete the certification Engage to Align Align your employees with organization mission Objectives • Understand the linkages between business strategy and human capital strategy; and the impact on HR programs and priorities • Analyze strategic talent priorities under the broad themes of market maturity, organization readiness, and organization aspiration Outcomes • Design an effective listening architecture to understand the intellectual and emotional involvement of employees • Champion engagement by showcasing benefits and charting your organization's journey • Get a holistic view of the employee engagement lifecycle using Aon's approach to engagement • Explore the link between engagement drivers, engagement outcomes and business outcomes • Map the impact of engaged employees on strategic traction and business results • Appreciate and plan for nuanced needs and priorities for different employee segments Uncover Insights Interpret engagement results to drive outcomes Objectives • Understand the business linkage of talent priorities to frame hypotheses around engagement • Understand key phases in an engagement project: program architecture survey administration, analysis and insights, and action planning Outcomes • Practice how to measure and analyze results using Aon’s engagement model • Plan initiatives around engagement: emerge as the primary owner of engagement measurement • Analyze results to identify areas which drive and sustain engagement • Manage the key success factors to drive leader buy- in and boost employee participation • Generate actionable insights at an organization, business unit and team level • Articulate how engagement insights impact business goals and human capital imperatives Embed Engagement Anchor the engagement improvement journey Objectives • Present engagement results to leadership with the objective of making progress on the engagement improvement journey • Facilitate leadership discussion on focus areas: address systemic barriers and amplify enablers at an organizational level Outcomes • Build organizational capability to carry forward the engagement journey through a team of internal champions • Anchor the engagement improvement journey • Use insights from engagement survey as a starting point to • Make senior leaders, people managers and HR equally review and refine HR policies and programs responsible and accountable • Fortify tenets of employment promise that resonate with employees; refine tenets that don’t • Learn to plug the gaps in the employee experience across the employee lifecycle Cascade Improvement Advise leaders and partner with managers Objectives • Facilitate creation, interpretation and dissemination of leaders' and managers' scorecards • Advise leaders on their transformation by looking at critical experiences, guiding beliefs and displayed behaviors • Help managers connect the employee value proposition with Outcomes positive aspects of an organization to create a sense of purpose for the employees • Articulate role and set accountabilities of leaders and managers to drive engagement • Analyze results to guide leaders and managers to create team- level plans • Emerge as leaders’ confidant by handholding transformation to engaging leadership • Coach managers to drive create action plans and partner with them to drive team interventions • Review progress: drive behavioral change through development plans Ashish has over 15 years of work experience in increasingly responsible roles within consulting in several organizations. He has joined Aon as a Practice Leader in 2018 and is responsible for leading the overall Engagement business and the team. Ashish is also the founder of SEE talks, a platform to recognize ordinary heroes who are doing extraordinary work for the society selflessly. In his most recent position, He was managing the Employee Engagement business at Willis Towers Watson. Previously he has worked in organizations such as People Business Consulting, Gallup, Bajaj Allianz Life Insurance and Kotak Life Insurance. He has also been a Ashish Ambasta visiting faculty at SIMSREE. Practice Leader, Engagement and He specializes is Client Acquisitions, Revenue Generation, Culture Profit Centre Management, Consulting, Solution Architecture, Build Outs, Client Relationship, CEO/CXO advisory, Strengths coaching, Leadership Development, Leading teams, Vision, Management Faculty and Marketing. Ashish’s Mantra Apart from work, he is passionate about running and learning new things. He is also involved in a lot of community work, he To Reduce Suffering And works as coach in Mumbai based NGO working for children Increase Happiness of those with special needs and teaching them cricket on weekends. I touch. Self Ajith leads the delivery of Aon Hewitt’s Engagement & Culture Practice nationally. He is instrumental in ensuring that Aon Hewitt’s delivery is always cutting edge and is consistently finding new levels of quality and depth of advisory. Ajith has worked extensively with Senior Leadership teams across India and in the APAC region in shaping organizational thinking and actions on engagement and culture. His experience spans sectors ranging from BFSI (NBFCs, Insurance, Mutual Funds, Banking), Pharma, FMCG, Engineering and Manufacturing. Ajith has leveraged his experience of both the consumer and employee dynamics to work on frameworks that tangibly link the two, while employing Ajith Nair analytics to explain effective business linkage. A certified Leader, Strengths performance coach, Ajith has advised Senior Engagement and Leaders in enhancing their own effectiveness to personal and Culture organizational advantage. Ajith