Technical Appendix 2 Verbatim Respondent Comments In your opinion, what is the most important transportation issue or challenge in your community? 2018 Okanagan Travel Survey Verbatim Respondent Comments In your opinion, what is the most important transportation issue or challenge in your community? Index CSD Page 5935010 Kelowna 3 5935012 RDCO East (Central Okanagan) 127 5935016 Lake Country 132 5935018 Peachland 145 5935020 RDCO West (Central Okanagan J) 150 5935029 West Kelowna 155 5935801 Duck Lake 185 5935802-03 WFN (Tsinstikeptum 9 + 10) 189 5937014 Vernon 197 5937803 Priest's Valley 231 2018 Okanagan Travel Survey - Verbatim Respondent Comments Page 2 of 231 In your opinion, what is the most important transportation issue or challenge in your community? Kelowna Residents 1796 Comments made by Kelowna Residents: - Bus transit -- not enough routes, not enough busses - Traffic congestion - lack of careful drivers, danger to bikes - Obstructions. For example overgrown shrubs and tree branches not trimmed. - Not painted lines. - Pot holes and uneven roads - Other drivers ~not careful drivers - public transit options too limited/long on weekends - not enough street lights in neighbourhood for walking to bus stops in the evening - not enough bus shelters - the bus system: poor timing and full buses - the traffic jams on the highway - the bridge - urban sprawl - difficult to properly service with public transit. - poor traffic control signals at highway junctions - not enough left turn signals (eg Richter and Hwy 97) - poor pedestrian connectivity in new neighborhood (eg development above Kettle valley does not have enough walkways between neighborhoods $75.00/month, to stand, at the side of the road and wait, in all kinds of weather, for the next bus! It's not a hell of a lot more, to own/drive, a car! [Poor] sidewalks on many routes on busy roads 1 people left turning into the outside lane (improper lane change) 2 multiple vehicles turning left after the light turns red 1) Adherence to traffic laws, especially respecting amber traffic lights. Having lived in Vancouver for years, we are horrified by Okanagan drivers' tendency to enter intersections at high speeds on amber or red lights. We cannot count the number of times we have narrowly missed serious accidents. 2) motorists' determination to « idle » their engines for long periods, sometimes when vehicles are unoccupied 3) safe bike lanes for commuters 4) more bus shelters on Glenmore in Kelowna 1) In the winter the bus stops are not cleared away 2)Bus routes and times not convenient 2018 Okanagan Travel Survey - Verbatim Respondent Comments Page 3 of 231 In your opinion, what is the most important transportation issue or challenge in your community? Kelowna Residents 1) left turn lights onto Harvey. 2) Timed lights on Richter from Harvey to Bernard. We often take this route. It is very frustrating when Harvey is green, but Leon or Lawrence immediately turns red, causing traffic to continue to back up, often into the intersections. 3) We do not take public transit at the moment, mostly because we live fairly close to everything we need. We usually walk or ride our bikes. At one point, we lived downtown. It was not possible to commute via bus on weekends. Some of our shifts start at 7am and the bus schedule doesn't start until 730am on Sundays. 1) Parking for visitors or company on Sunset drive and new condo towers not providing enough visitor parking. 2) We try to avoid driving south of Bernard Ave after noon as traffic is too crazy very often, even in winter. 3) the white and yellow lines on the roads often are really worn down and hard to see particularly at night or when it is raining. A safety issue. Seems to take forever to get repainted. Should be doe every spring. 1) Public transit routes are inconsistent, inconvenient and unreliable. 2) Highways and roadways are congested 3) Construction is prolonged 4) There are not enough detours, or ways around main arteries 1. bridge traffic is too congested during peak traveling hours (we need a second bridge) Others - public transit does not serve our neighborhoods effectively - traffic on Highway 97 is miserable during the summertime 1. CONTINUATION OF BIKE/PEDESTRIAN LANES ON ABBOTT AND ON ETHEL - CORNER OF CHRISTLETON AND ABBOTT IS VERY DANGEROUS FOR PEDESTRIANS/CYCLISTS AND DRIVERS 2. HIGHWAY 97 - LEFT TURNS SHOULD BE ON LEFT ADVANCE ONLY 1. If I wanted to take the bus to Orchard Park Mall from Sunset Drive ,It would take too long. Imagine taking the bus to the Superstore Grocery store from Sunset Drive during the summer months. By the time you returned home I dont have to tell you what your ice cream would look like. | In Hawaii , an unlimited bus pass for a resident OR visitor is $5.00 USD per month for persons age 65 or over. The wife and I go there during the winter months and we always use the bus . If only Kelowna could do that , I believe that you would get the retirement population segment using the public transportation more often Also I would suggest to city council if they could make a requirement of developers to install roughed in electrical outlets in the underground parking stalls of any future multi family /condo development. At Sunset Waterfront Resort for example There are I believe that there are 130 units and not one plugin outlet for an all electric vehicle. | 1. Lack of infrastructure for sustainable modes of transportation (bus schedules/availability; separated bike lanes; light rail; incentivizing carpooling/electric vehicle use) 2. Traffic congestion, esp. along highway 97 (few/no alternative routes) 2018 Okanagan Travel Survey - Verbatim Respondent Comments Page 4 of 231 In your opinion, what is the most important transportation issue or challenge in your community? Kelowna Residents 1. Lack of protected bike lanes. 2. Enterprise way, hwy 97 through Spall, Cooper, Dilworth very congested. The intersections are dangerous lots of people running lights, accidents. I worked until spring 2018 near there and the number of accidents is unacceptable 3. Fire trucks drive way too fast to traffic accidents, most time to sweep up glass, they are going to kill somebody at some point often going to fender benders lights and sirens way too fast, lacks common sense 1. Lack of public transit to Upper Mission 2. Only 2 access roads to Upper Mission (Lakeshore Rd and Gordon). Need at least 1 more 3. No direct route from Upper Mission to Rutland 4. Green light heading North / South on Gordon only 20 seconds in duration. Always a wait of 2 or 3 cycles to get through the intersection in the morning. 5. Always a backup of traffic at Okanagan Mission High School in the morn due to multiple vehicles dropping off students. Turning traffic backs up from turning lane into through lane. 1. Lack of public transport. I live in McKinley Landing and there is no public transport to that community. 2. Too many traffic lights and not enough traffic circles resulting in poor traffic flow. 3. Need park and ride capability for downtown Kelowna. There is too little parking downtown, but no way of getting there if you don't drive. 1. more cycling paths 2. hwy is too congested 3. some of the lights around the city needs timing changed 4. side-streets too congested even, extreme at school drop off etc. people are not safe/ dont follow rules 1. People using enormous pickup trucks to commute alone to an urban destination (supermarket, workplace, school). Pickups should be used only for transporting large items, travelling to rough terrain destinations or towing campers. Encourage owners of pickups to buy a tiny commuter car/vehicle for everyday trips, e.g., by taxing or charging insurance according to mileage travelled by type of vehicle. 2. Lack of funding to develop a proposed electric commuter vehicle. 3. The unreasonable traffic rule that prohibits motorcycles and other narrow track vehicles such as the Toyota iRoad, Pevraves etracer, etc., from splitting lanes. This wastes lane capacity of roads, and puts more burden on taxpayers to construct more lanes. 1. Removing HOV lanes on Highway 97. 2. Adding more bike lanes along Clements road. 3. Transitioning from gasoline/diesel vehicles to all electric vehicles. 1. The amount of traffic on Glenmore Rd bottlenecking on Spall! We sometimes wait up to 10 minutes just between Spall and Hwy 97. 2. The timing of traffic lights. In our area -Clifton and High Rd intersection. Clifton doesn't get the right-of-way before/after rush hour traffic. Every single time we drive home in the evening, we sit at that light and rarely does a car come from High Rd. It makes sense during peak times when people are going and coming home from work using High Rd to get to/from Glenmore Rd. 1. Unsafe biking lanes - lanes should ideally be separate from the road to avoid traffic. 2. HOV lane in right lane is redundant on Hwy 97 3. Lack of major bypass highway running north-south in Kelowna 2018 Okanagan Travel Survey - Verbatim Respondent Comments Page 5 of 231 In your opinion, what is the most important transportation issue or challenge in your community? Kelowna Residents 1.Commuters between Okanagan towns are many and have no viable transit options. In 50 years all the towns from Vernon to Penticton will be one urban sprawl. Hwy will be congested beyond comprehension, need to plan ahead for transit corridor 2. Kelowna General Hospital is in the wrong place creating gridlock, parking issues and destroying a quiet old neighbourhood. 1-HOV lane is useless from the bridge to HWY33.