C2019-0883 ATTACHMENT 1 Attachment 1: Sub-Service List Strategic Meeting of Council 2019 July 16 ISC: Unrestricted C2019-0883 ATTACHMENT 1 TABLE OF CONTENTS Introduction ..................................................................................................................................................... 1 Definition of terms ........................................................................................................................................................... 2 Affordable Housing ......................................................................................................................................... 4 City Affordable Housing Development, Regeneration & Repair ..................................................................................... 5 Initiatives to Improve the Housing System ...................................................................................................................... 5 Silvera for Seniors (Partner) ........................................................................................................................................... 6 Support Non-Profit and Private Affordable Housing Development ................................................................................. 6 Appeals & Tribunals ........................................................................................................................................ 7 Assessment Review Board ............................................................................................................................................. 8 City Appeal Boards ......................................................................................................................................................... 8 Arts & Culture .................................................................................................................................................. 9 City-delivered Festivals & Events ................................................................................................................................. 10 Busking Coordination .................................................................................................................................................... 10 Calgary Arts Development Authority (Partner) ............................................................................................................. 11 City-supported Festivals & Events ................................................................................................................................ 11 Public Art ....................................................................................................................................................................... 12 Visual & Performing Arts Programs and Activities ........................................................................................................ 12 Building Safety .............................................................................................................................................. 13 Occupancy Approvals and Inspections ......................................................................................................................... 14 Permit Approvals ........................................................................................................................................................... 14 Business Licensing ....................................................................................................................................... 15 Business & Citizen Protection ....................................................................................................................................... 16 Business Licence Guidance & Approvals ..................................................................................................................... 16 Bylaw Education & Compliance ................................................................................................................... 17 Community Compliance & Investigations ..................................................................................................................... 18 Calgary 9-1-1 .................................................................................................................................................. 19 Emergency Call Dispatch .............................................................................................................................................. 20 Non-Emergency Call Dispatch ...................................................................................................................................... 20 Citizen Engagement & Insights .................................................................................................................... 21 Citizen Engagement ...................................................................................................................................................... 22 Corporate Research ...................................................................................................................................................... 22 Citizen Information & Services ..................................................................................................................... 23 311 ................................................................................................................................................................................ 24 Web & Digital ................................................................................................................................................................ 24 City Auditor's Office ...................................................................................................................................... 25 C2019-0883 ATTACHMENT 1 ISC: Unrestricted Page i of ix C2019-0883 ATTACHMENT 1 Whistle-blower Program ................................................................................................................................................ 26 City Cemeteries ............................................................................................................................................. 27 Active Cemeteries ......................................................................................................................................................... 28 Historic Cemeteries ....................................................................................................................................................... 28 City Planning & Policy ................................................................................................................................... 29 Calgary Heritage Authority (Civic Partner) .................................................................................................................... 30 City Growth Strategies and Funding ............................................................................................................................. 30 City Vision and Community Planning ............................................................................................................................ 31 Heritage Preservation ................................................................................................................................................... 31 Urban Initiatives and Implementation ............................................................................................................................ 32 Community Strategies ................................................................................................................................... 33 Calgary Local Immigrant Partnership (CLIP) ................................................................................................................ 34 Indigenous Relations ..................................................................................................................................................... 34 Social Wellbeing Initiatives ........................................................................................................................................... 35 Vibrant Initiatives Ltd. (Vibrant Communities Calgary) (Partner) .................................................................................. 35 Corporate Governance .................................................................................................................................. 36 Administration Governance ........................................................................................................................................... 37 Intergovernmental and Corporate Strategy................................................................................................................... 37 Corporate Security ........................................................................................................................................ 38 Security Investigations and Forensics .......................................................................................................................... 39 Security Monitoring and Response ............................................................................................................................... 39 Security Risk Assessments and Mitigation ..................................................................................................................