BlackBerry Dynamics ‐ Unsupported Devices General Information - Updated 6/18/2018 Unsupported devices are devices that have been found to not meet the minimum hardware specs, insecure, rooted and or critical issues were found (either from testing or customer report) that prevents the security and or MDM features of the Dynamics/UEM platform from working properly. Please check the referring pages for device specs and compatibility matrix. Country Network Device Reason All All Asus Zenfone (ASUS_T007) Device is showing rooted ROM from the OEM All All BASE Lutea Internal storage and RAM are too low United Vodafone HTC Sensation lockNow() API failure United T‐Mobile HTC Sensation lockNow() API failure United Vodafone HTC Sensation XL lockNow() API failure All All Huawei U8510 Internal storage and RAM are too low United Vodafone Huawei Y360-U03 Internal storage and RAM are too low All All Pioneer Elephone P7000 Device is showing rooted ROM from the OEM All All pIoneer Elephone P9000 Device is showing rooted ROM from the OEM All All KingZone Z1 Device is showing rooted ROM from the OEM All All KATA M2 Device is showing rooted ROM from the OEM All All Oneplus One Device is showing rooted ROM from the OEM United Verizon LG Enlighten 88124 ‐ device unlocks after GMC lock when keyboard slid out‐ All All LG Optimus G3 Insufficient internal storage for end user All All LG Optimus L9 Insufficient internal storage for end user United Verizon LG Spectrum lockNow() API failure All All Micromax Canvas 2.2 A114 Insufficient internal storage for end user All All Micromax Canvas HD A116 Insufficient internal storage for end user United AT&T Pantech Burst lockNow() API failure United Verizon Samsung Fascinate (Galaxy S) lockNow() API failure All All Samsung Galaxy Ace 3 (3G) Insufficient internal storage for end user (4GB advertised, but All All Samsung Galaxy Europa Internal storage and RAM are too low All All Samsung Galaxy Pro Internal storage and RAM are too low United Verizon Samsung Stratosphere lockNow() API failure Globally AT&T Sony Ericsson Xperia Arc lockNow() API failure All All Sony Ericsson Xperia Ray Internal storage and RAM are too low All All Sony Xperia mini pro Internal storage and RAM are too low All All Sony Xperia E1 Internal storage and RAM are too low All All Sony Xperia Ray Internal storage and RAM are too low All All ZTE Blade Internal storage and RAM are too low United Vodafone ZTE Smart Tab 10 91393 ‐ EULA unreadable All All Kindle fire (first gen) Current GFE/Dynamics versions do not support this hardware All All Kindle Fire HD Current GFE/Dynamics versions do not support this hardware All All Kindle fire HDX (all models) Current GFE/Dynamics versions do not support this hardware All All THL 5000 Device is showing rooted ROM from the OEM All All THL W200 Device is showing rooted ROM from the OEM All All THL T6s Device is showing rooted ROM from the OEM All All THL 4000 Device is showing rooted ROM from the OEM US AT&T ZTE Zmax 2 (Z958) Device is showing rooted ROM from the OEM All All LeEco Max 2 Device is showing rooted ROM from the OEM All All ZTE Axon 7 Device is showing rooC15:F46ted ROM from the OEM.