Gold Country Inn 9th Force Support Squadron, Beale AFB, CA 95903 DSN: 368-2953, Commercial: (530)634-2953 Welcome! We are delighted to have you and your family as our guest. We would like to wish you a very warm welcome to the Gold Country Inn. Beale Air Force Base is located in Northern California about 10 miles East of Marysville and Yuba City, 33 miles north of Roseville and about 45 miles north of Sacramento. We hope you can take time out of your busy schedule to enjoy the sights and the surrounding areas. This guest directory contains pertinent information about the Gold Country Inn, the base, and the local community. Please, remember the times posted for base activities and programs are subject to change without notice. Feel free to contact the front desk or the activity for more accurate information, especially for activities that are seasonal. Should you need any assistance, please make inquiries with any staff member or call our Front Desk by dialing 0 from your room. The front desk is open 24 hours a day to assist you. We recognize the road to quality begins with you, our valued customer. Your comments and recommendations about service, venues and facilities are very valuable to us. Guest comment cards are provided in your room and also available at our front desk. You may also give us your feedback on our automated online survey sent to your email on file. Once again, welcome and enjoy your stay at the Gold Country Inn, Beale AFB. CARLOS P. CORSIGA, NF-IV General Manager Welcome Our Valued Guest! We have provided you with a few complimentary items to get you through your first night’s stay. Feel free to ask any Lodging team member if you need any of these items replenished. If you forgot to pack any other toiletry item, please visit the front desk. We should have what you need available for purchase. The Air Force Inn’s Promise: “Our Goal is to provide a clean, comfortable room to guarantee a good night’s rest and a pleasant stay. If any part of your stay with us is not satisfactory, please provide the Lodging Manager or Front Desk staff an opportunity to “make it right”. General Information Guest Service Desk The Guest Services Desk is located at 24112 A Street and is open 24 hours a day, seven days a week, including holidays. If there is anything you need to make your stay more comfortable, please visit the desk or contact us at (530) 634-2953 or dial 0 from the guestroom phone. Payment Methods We accept Visa, MasterCard, American Express, personal checks and cash for all purchases and/or payments. Checks may not be written for cash. Room Rates VAQ (Shared Bathroom) : $44.00 VOQ (Private Bathroom) : $60.00 DV Suites : $69.00 Large DV Suites : $75.00 TLF : $63.00 TLF (Pet Friendly) : $63.00 + $10.00 Pet Fee per Night Check In and Check Out Check in begins at 1400 (2PM) and check out time for all quarters is at 1100 (11AM). A late check out fee (an additional night’s room charge) may be posted to your account after 1100 on the date of your departure. If you have special circumstances and require a late check out, please contact the front desk at (530) 634-2953 or dial 0 from the guest room. Service Charges Pets ONLY authorized in designated pet Excess Cleaning Fees: Varies case by case. friendly TLF’s. Fax/Photocopies: No charge (max 10 sheets) Unauthorized Pet in a Room: Miscellaneous Service: Varies case by case - Minimum of $150.00 for deep cleaning - $10.00 per night for entire stay in room. Missing/Broken Item: Varies by item Deep Cleaning/Smoking in Room: replacement and labor costs. Minimum $150.00 cleaning charge, plus any Room/Furniture Damage: Varies by additional cleaning fees and furniture/linen replacement and labor costs. replacement cost if necessary. Pet Information Pet Friendly Contracted Hotels: • Comfort Suites, Marysville (530)742 - 9200 Pet Friendly Non Contracted Hotels: • Courtyard Marriott, Roseville (916)722 - 5555 • Residence Inn, Roseville (916)722 - 5500 *Many of these hotels will charge an additional nightly fee for pets. Please, check with the hotel for current rates* Pet Boarding Kennels: Marysville Vet Hospital Animal Medical Center 1530 B Street, Marysville-CA 95901 1525 Grass Valley Hwy, Auburn-CA 95603 (530)742-8809 (530)823-5166 (10% Discount for Military) Northpointe Vet Hospital Mother Lode Vet 1462 Live Oak Blvd, Yuba City-CA 95991 11509 La Barr Meadows Rd (530)674-8670 Grass Valley CA 95945, (530)272-6651 VCA Yuba Sutter Animal Hospital Empire Kennels 1368 Colusa Hwy, Yuba City 95688 11377 Amsel Way, Grass Valley-CA 95945 (530)673-8853 (530)272-6971 (10% Discount for Military) Adobe Animal Hospital Rocklin Ranch Vet Hospital 480 N. Palora Ave, Yuba City 95991 2201 Plaza Drive, Rocklin-CA 95765 (530)673-4744 (916)624-7387 (10% Discount for Military) Country Vet Clinic Family Pet Hospital 4839 E. Butte Rd, Live Oak-CA 95963 500 Elmira Rd, Vacaville-CA 95687 (530)674-1660 (707)448-1648 *There are other boarding kennels available in the local area. Lodging does not endorse any of these pet accommodations. They are provided for information only* Guest Services Information Business Center: Located in the lobby of Bldg. 24112 A Street. Our business center is open 24 hours a day, 7 days a week. Our business center contains 2 computers with internet access, CAC card reader and one printer for guest use. Fax and Copy service Available through the Front Desk 24 hours a day, 7 days a week, copy service is limited to no more than 10 pages. Wireless Internet Service Lodging offers free wireless internet in all guest rooms and in the main lobby. *Signal strength may vary based on how many guests are using the system at any given time* Laundry: Washer and dryers are available in facilities and located as indicated: • Building 24176B next to room 118B. • Bldg. 2156 located on the first floor • Bldg. 2350 to 2362 located in the next to room 8. hallway of each quad. • Bldg.5109 to 5116 located in each unit. *Coin operated detergent vending machines are located in the central laundry rooms in buildings 2156, 24176, & 2360A* Ice Machines Available in all facilities and are located as indicated: • Bldg. 24176 and 24177 is located in • Bldg.2156 is located in a room next the laundry room in Bldg.24176. to TV room. • Bldg. 2350-2362 are located in the • TLF refrigerator in each unit is fitness room bldg.2360A and also in equipped with ice maker all common area freezer (Bldg. 2350 to 2362). Fitness Room: Cardio equipment (Treadmill, elliptical & cycling machines) is available in the VQ quad inside Bldg.2360A. Lost and Found Items: Please call the front desk at (530) 634-2953 to retrieve lost items & to report any items left behind in guest room. ID cards and line badges are immediately turned in to Security Forces. Mail Services: For your postal needs please call the United States Postal Service Center located on main base at (530) 788 – 2401 to set up a temporary postal box. Wake up Call Service: Please, dial 6000 from your room phone and follow the prompt to set a wakeup call and you can also call Front desk and they will provide a wakeup call per your request. Alarm clocks are also provided in every room for your convenience. Maintenance: Lodging and Civil Engineering strive to maintain the highest standards of maintenance in all our facilities & guest quarters. If you have any problem that requires repair or maintenance to be performed, please notify the Front Desk. You may also complete the maintenance card provided in your room. Leave the card on the desk or table, and our staff will collect it and begin the repair process. Guest Services Information DV Suites Sundry: Rooms that have been stocked with resale items such as sodas, wines, liquors & waters are replenished on a daily basis, unless there is a ‘Do Not Disturb (DND)’ or ‘No Service” sign on the door. Sundry Items: Sundry Items are available in the lobby and at the Guest Service Desk at your convenience. We offer a selection of items most frequently requested by guests at reasonable prices. All alcoholic beverage purchases require a government issued photo ID with a visible birthday printed. No alcoholic beverages are sold between the hours of 0200 to 0600 (2am to 6 am) per 9RW Legal, AFI 34-219 & CA Code Section 25631. Complimentary Beverages: Complimentary coffee, hot tea and hot chocolate are available 24 hours a day at the Guest Service Desk located in the lobby. Coffee and tea are also available are in guest rooms. Reservations Extension: Military guests who are in processing (PCS) have a 30 day entitlement per AFI 34-135 for on base lodging, providing space is available. Extension past the 30 day limit may be granted based on availability. Request should be made through the Front Desk for Lodging Manager’s approval. *Please, contact the finance office for questions on reimbursement.* Reservation with Pets: Pet friendly units are available for an additional fee of $10.00 per night; Max of two pets, cat and (or) dog. Lodging Manager may waive on a case by case basis. Space-A Guests: Rooms for priority 2 travelers are available on a first come, first serve basis for a maximum of 3 nights at a time. If you are currently under Priority 2 status and require and extra night, please contact the Front Desk.