SuitesPublished by the Northeast Ohio Apartment Association May 2013 Also Inside: • Are Geese Annoying You? • Maximize Benefits of TV, Internet and Phone Contracts Group Purchase your way to big savings • Resident Screening: Why Bother? Complete Your SAvIngS puzzle! W o Ith n AA’S group purChASIng pArtnerS Harness tHe savinGs OF membersHiP in a cOllective OF Over 125,000 units • electric Supply • paint & Carpet north shore energy sherwin Williams Gary Greulich • (330) 807-4438 mike Finazzo or chuck Jennison • (216) 271-6111 • Faucets and parts • payroll Services american brass manufacturing ahola matt mcconville • (216) 431-6565 Jeffrey ahola • (440) 717-7620 x 147 • marketing Services • telecom Ancillary revenue & more consolidated solutions choice Property resources art Johanson • (440) 668-6032 shari smith • (614) 568-7303 • natural gas Supply • Workers Compensation iGs energy careWorks consultants scott arthur • (877) 923-4447 x 2605 shawn combs • (614) 526-7264 2 May 2013 Northeast Ohio t able of Contents May 2013 Apartment Association Western reserve building 1468 West 9th street • suite 110 executive vice president’s message ................................................ cleveland, OH 44113 4 new members ........................................................................................... 6 executive officers president Calendar of events .................................................................................. 7 Joy anzalone Burton Carol Management past events and photos ........................................................................ 8 – Brainstorming, Casino Bus Trip president-elect claudia madden Are geese Annoying You? ................................................................ UGP Properties 10 – Jeff Hower | Ohio Geese Control vice president charles schulman Significant Water Savings through Conservation .................. 12 Carlyle Management Company – Paul Adrams | Roto Rooter treasurer m aximize Benefits oft v, Internet and phone Contracts ...... 13 Dan ross – Shari Smith | Choice Property Resources Landmark RE Management h iring a landscaping partner ............................................................14 Secretary – Nicole Smigel | Schill Grounds Management Janene Kubit 200 West Apartments p ower in numbers presidential Appointee George cvijovic 16 Forest City Residential Management Group Purchase your Immediate past president way to big savings. robert sorin Royal American Group executive vice president ralph mcGreevy Northeast Ohio Apartment Association Associate Council Appointee David neale resident Screening: Why Bother? ................................................ 20 Roto-Rooter Services Co. – Amy Stauffer | AmRent Association Staff three expensive missteps with your Data Backups ............. 22 ralph mcgreevy – Michael P. Mandato | System Care, Inc. executive vice President legislative update .............................................................................. 23 Jacqui Bongiovanni Office manager Buyer’s guide ........................................................................................ 24 ryan Flanagan media and marketing manager eviction Index / vacancy rates .................................................... 26 Contact noAA Western reserve Building Published by the Northeast Ohio Apartment Association 1468 West 9th Street • Suite 110 Cleveland, oh 44113 phone Fax The Northeast Ohio Apartment Association is a non-profit organization committed to 216.241.1635 216.241.1636 furthering professionalism in the multi-family housing industry. NOAA serves sixteen Ohio counties through specially designed education, networking and legislative programs. noAA online Website: noaamembers.com Facebook page: facebook.com/nOaaPage President’s Suites: noaamembers.com/suites-magazine • AmRent • Powers Friedman Linn, PLL • Apartments.com • Roto-Rooter graphic Design: ryan Flanagan • Belfor USA • Schill Grounds Management • Coinmach • C.C. Mitchell Supply Co. • The Plain Dealer printed by: consolidated solutions • Dawson Neace Lukens • Cleveland.com • The Sherwin Williams Co. • IGS Energy • Consolidated Solutions • Time Warner Cable Suites Magazine 3 rAlph mCgreevY, evp | northeASt ohIo ApArtment ASSoCIAtIon message from the evp Dear NOAA Members, I miss Andy Rooney. ‘”60 Minutes” as a show has neither been hot nor cold for me, it is purely lukewarm. I can take it or leave it, especially now that Andy Rooney is gone forever. And yes, I know he’s been gone for a while but I just started to miss him. He always made me think or laugh with his observations of life’s subtleties and absurdities. On Sunday nights I would keep an eye on the clock and make an effort to catch that last: 60 seconds of the program when he appeared behind his desk with eyebrows aplenty. And let’s face it, he wondered aloud about such mundane things as a dog’s life. Not exactly earth-shattering. He mused on about time, the food we eat, how we get from place to place and death. He wasn’t breaking new ground, he just made us think differently about how we view every day life. Did he complain too much? Sure, but who doesn’t? To be fair, his musings got him into trouble on more than one occasion. At times he proved to be insensitive to the “human condition.” He was far from perfect, but if you overlook his missteps and human frailties, he was one hell of a commentator, and no one has surfaced to make us forget him or his talents. Which leads me to this phrase; did you ever wonder? I find myself wondering about a lot of things in NE Ohio, do you? Such as… Did you ever wonder if cars really rust more up north than down south? Did you ever wonder what happened to the threat of acid rain from Canada? Did you ever wonder if the Strongsville teachers strike will ever end? Did you ever wonder if sonic booms did any actual damage? Did you ever wonder when our lakefront will be developed like other large cities? Did you ever wonder how people like TJ Lane or Anthony Sowell walked around us without notice? Did you ever wonder? Me too! I wonder about a lot of things, but that’s what fuels my fire and keeps me going. I truly want to know VISIBILITY is the KEY to SUCCESSFUL MARKETING! and I want to learn every day. Consolidated Solutions is proud to be a Here’s to hoping that you follow your intellectual curiosity as well. President’s Circle Member of NOAA Regards Please contact Art Johanson at 440-668-6038 or [email protected] to learn more about our Corporate Branding Solutions and Ralph McGreevy Exclusive NOAA Member Discounts! Executive Vice President 4 May 2013 Suites Magazine 5 VISIBILITY is the KEY to SUCCESSFUL MARKETING! Consolidated Solutions is proud to be a President’s Circle Member of NOAA Please contact Art Johanson at 440-668-6038 or [email protected] to learn more about our Corporate Branding Solutions and Exclusive NOAA Member Discounts! Suites Magazine 5 Welcome new members! ASSoCIAte memBerS Retraction: The email and web address for A&J Pest Control in the March 2013 issue was incorrect. The correct email and web site are listed below. A&J pest Control Chartwell group llC Dollar Bank Debra C. Gulick 1301 E. Ninth St. Kevin Hennessy Lee Miller Suite 2210 1301 East Ninth Street P.O. Box 568 Phone: 216-839-2004 Cleveland, OH 44114 Chesterland, OH 44026 Fax: 216-839-2014 Phone: 216-736-7381 Phone: 440-635-6564 Email: [email protected] Fax: 216-736-7357 Email: [email protected] www.chartwellgroup.com Email: [email protected] www.killpestsdead.com www.dollarbank.com Products and Services: Products and Services: Property Management - Office, Retail, Products and Services: Pest Control, Ants. Investment and Industrial Brokerage - Land Commercial Banking, Real Estate Lending Development - Accelerated Sales eCollect Famous Supply KnowYourCustomers.com Justin Scheeff John Covender 6133 Rockside Rd Sherri Foster 13100 Congress Rd Suite 201 11200 Madison Ave. West Salem, OH 44287 Independence, OH 44131 Cleveland, OH 44102 Phone: (877) 668-9190 Phone: (216) 503-2260 Phone: (216) 529-1010 Fax: (419) 853-4422 Fax: (216) 868-0010 Fax: (216) 529-1019 Email: [email protected] Email: [email protected] Email: [email protected] www.KnowYourCustomers.com www.ecollectohio.com www.famous-supply.com Products and Services: Products and Services: Products and Services: Bad Check Recovery HVAC, Plumbing, Industrial / PVF, Internet Search Building Products Southwest landscape mgmt Welcome new members! prImArY memBerS J. Shaprio, LLC Steve Rak Joe Shapiro 33593 Royalton Rd. 19015 Van Aken Blvd. Columbia Station, OH 44028 Phone: (440) 748-600 Shaker Heights, OH 44122 Fax: (440) 748-490 Phone: (216) 410-3547 Email: [email protected] www.sw-landscape.com Products and Services: Landscape Management Snow and Ice Management 6 May 2013 Before Before After After • The Transformation is Shocking. The Bill is Not. • Custom Options Found Nowhere Else! • A Convenient Way to Transform Kitchen and Bathrooms. 24/48 • Like New at a Fraction of the Cost of Replacement. Service • All Work Warranted. • In and Out in 1 Day! Before After Before you get going on your remodel, Get A Grip. Call us today! Call Click Get A Grip of 330.671.5002 getagripinc.com Greater Cleveland Free Phone Quotes & On-Site Estimates Calendar of events For current events and news visit noaamembers.com/calendar May Subscribe to our calendar for automatic event updates! Click the Subscribe button SMTWTFS below the calendar (www.noaamembers.com/calendar) to link our calendar feed to 28 29 30 1 2 3 4 your personal