Glenn Transit Service Short Range Transit Plan Final Report Prepared for Glenn Transit Service Prepared by LSC Transportation Consultants, Inc. TABLE OF CONTENTS Chapter Page 1 Introduction and Key Study Issues ............................................................................. 1 Introduction ........................................................................................................ 1 Study Issues ........................................................................................................ 1 2 Study Area Characteristics ......................................................................................... 3 Review of Previous Studies and Projects ...............................................................18 3 Review of Existing Transit Services ............................................................................21 Glenn Transit Services .........................................................................................21 Other Transit Providers .......................................................................................32 4 Public Outreach ........................................................................................................39 Introduction .......................................................................................................39 Stakeholder Interviews ........................................................................................39 Information Booths .............................................................................................41 5 Transit Demand and Unmet Need .............................................................................43 Introduction .......................................................................................................43 Quantifying Unmet Need .....................................................................................43 Forecasting Transit Demand ................................................................................45 Summary of Transit Demand ...............................................................................47 Future Trends in Transit Demand .........................................................................49 6 Survey Results .........................................................................................................51 Introduction .......................................................................................................51 7 Service Alternatives ..................................................................................................75 Introduction .......................................................................................................75 Service Alternatives .............................................................................................75 8 Marketing Strategies .................................................................................................87 Introduction .......................................................................................................87 Marketing ...........................................................................................................87 9 Capital Alternatives ...................................................................................................93 Introduction .......................................................................................................93 Vehicle Needs .....................................................................................................93 Passenger Amenities ...........................................................................................95 Facility Needs .....................................................................................................99 10 Financial Resources ................................................................................................ 103 Introduction ..................................................................................................... 103 Federal Transit Funding Sources ........................................................................ 103 Glenn Transit Service LSC Transportation Consultants, Inc. Short Range Transit Plan Page i New Programs Under Map-21 ............................................................................ 103 Consolidated Programs under Map-21 ................................................................ 104 State Transit Funding Sources ........................................................................... 105 Other Revenue Sources ..................................................................................... 106 11 Glenn Transit Service Short Range Transit Plan ........................................................ 111 Introduction ..................................................................................................... 111 Glenn Transit Service Plan ................................................................................. 111 Capital Plan ...................................................................................................... 112 Marketing Plan .................................................................................................. 114 Financial Plan ................................................................................................... 114 Appendix A—Survey Forms and Results LIST OF TABLES Table Page 1 Glenn County Historic and Projected Population .......................................................... 5 2 Glenn County 2010 Population Characteristics ............................................................. 6 3 Major Employers in Glenn County ..............................................................................13 4 Glenn County 2010 Employment Statistics .................................................................14 5 Glenn County Inflow/Outflow ....................................................................................14 6 Travel Distance for Persons Employed in Glenn County ...............................................15 7 Where Do Employees Work Who Live in Glenn County ...............................................15 8 Where Employees Live Who Work in Glenn County .....................................................16 9 Glenn Ride Annual Passenger Counts .........................................................................24 10 Dial-a-Ride Annual Passenger Count and Service Miles and Hours ...............................27 11 Volunteer Medical Transportation Annual Operations ..................................................28 12 Glenn Transit Service Operating Expenses and Revenues ............................................29 13 Glenn Transit Service Performance Measure- Fiscal Year 2012-2013 ............................30 14 Glenn Transit Service Vehicle Roster ..........................................................................33 15 Transfers Between Glenn Ride and Butte College “Route 1” to Oroville Campus ...........35 16 Service Area Characteristics Input Table ....................................................................44 17 Rural Transit Need/Demand Estimation – Output Table ..............................................45 18 Peer System Ridership Demand .................................................................................47 19 Commuter Demand in Glenn County ..........................................................................48 20 Summary of Glenn County Transit Demand ................................................................48 21 Responses for Glenn Ride Onboard Survey—Questions 1-8 .........................................52 22 Response for Glenn Ride Onboard Survey—Questions9-19 and 21 to 22 ......................53 23 Responses for Glenn Ride Transit Onboard Surveys—Question 20 ...............................54 24 Requests for Expanded Service .................................................................................62 LSC Transportation Consultants, Inc. Glenn Transit Service Page ii Short Range Transit Plan LIST OF TABLES Table Page 25 Responses for Glenn County Onboard Survey—Dial-A-Ride—Questions 1-15 ................63 26 Responses for Glenn County Onboard Survey—Dial-A-Ride—Question 17 ....................64 27 Glenn Ride Boardings and Alightings by Stop .............................................................67 28 Glenn Ride Stops with Highest Passenger Count .........................................................69 29 On-Time Performance Survey Results ........................................................................73 30 Glenn Transit Service Alternatives .............................................................................83 31 Glenn Transit Service Alternatives Performance Measures ...........................................85 32 Glenn Transit Service Vehicle Replacement Requirements ...........................................94 33 Glenn County Passenger Amenity Requirements .........................................................96 34 Glenn Transit Services Maintenance Building ............................................................ 101 35 Rural Long-Distance Transit Fare Review, 2014 ........................................................ 107 36 Estimated Ridership Impact of Fare Increases .......................................................... 110 37 Glenn Transit Services Capital Plan .......................................................................... 113 38 GTS Transit Plan Operating Costs, Ridership and Fare Revenue................................