Spectralink 84-Series Wireless Telephone Microsoft Skype for Business Interoperability Guide (Formerly Lync Server 2013) 1725-86997-000 Rev: J September 2017 Spectralink 84-Series Wireless Telephones: Microsoft Skype for Business Interoperability Guide Copyright Notice © 2013-2017 Spectralink Corporation All rights reserved. SpectralinkTM, the Spectralink logo and the names and marks associated with Spectralink’s products are trademarks and/or service marks of Spectralink Corporation and are common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Spectralink. All rights reserved under the International and pan-American Copyright Conventions. 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Contact Information US Location Denmark Location UK Location +1 800-775-5330 +45 7560 2850 +44 (0) 20 3284 1536 Spectralink Corporation Spectralink Europe ApS Spectralink Europe UK 2560 55th Street Bygholm Soepark 21 E Stuen 329 Bracknell, Doncastle Road Boulder, CO 80301 8700 Horsens Bracknell, Berkshire, RG12 8PE USA Denmark United Kingdom [email protected] [email protected] [email protected] 1725-86997-000_J.docx September 2017 2 Contents Chapter 1: About This Guide ................................................. 5 Microsoft® Skype for Business compatibility ................................................................. 5 Microsoft® Lync 2013 and 2010 compatibility ............................................................... 5 Microsoft Certification ...................................................................................................... 5 Product Support ............................................................................................................... 5 Spectralink References .................................................................................................... 6 Specific Documents ..................................................................................................... 6 Conventions Used In This Document .............................................................................. 7 Icons ............................................................................................................................ 7 Typography .................................................................................................................. 8 Chapter 2: Features and Configurations .................................. 9 Supported Features with 84-Series & Lync 2013 ............................................................ 9 Supported Call Server/Feature Configuration ...............................................................11 Supported Lync configurations ....................................................................................11 Identifying Lync-enabled 84-Series Handsets ...............................................................11 Chapter 3: Getting Started ................................................... 13 New Installations .............................................................................................................13 Upgrading to a Microsoft SfB / Lync 2013 Server ..........................................................14 Upgrading from a Lync Server 2010 to a Microsoft SfB / Lync 2013 Server ................14 Chapter 4: System Requirements .......................................... 16 Setting DSCP values for QoS ..........................................................................................16 SfB / Lync Clients ........................................................................................................17 Lync Server 2013 ........................................................................................................18 Edge Server Configuration .......................................................................................................... 18 Lync Server Control Traffic Configuration ................................................................................... 19 Conferencing Server Configuration ............................................................................................. 19 Mediation Server Configuration ................................................................................................... 20 Voice Mail Configuration ............................................................................................................. 21 Caveats .......................................................................................................................21 DHCP Server Options ......................................................................................................21 Security Certificates for Remote Workers .....................................................................22 User Certificate Renewal Process ..................................................................................22 DNS for Automatic Discovery .........................................................................................23 1725-86997-000_J.docx September 2017 3 Spectralink 84-Series Wireless Telephones: Microsoft Skype for Business Interoperability Guide Chapter 5: Handset Configuration ......................................... 24 Understanding SfB / Lync Parameters in the site.cfg File ............................................24 Eliminating the per-Phone .cfg File ................................................................................25 Signing into Lync .............................................................................................................25 Sign in Methods ..........................................................................................................25 Using PIN Authentication ............................................................................................26 Using Login Credentials ..............................................................................................26 Sign in parameters ......................................................................................................27 Sign in config file templates .........................................................................................28 Flat deployment ........................................................................................................................... 28 User Profiles deployment ............................................................................................................ 29 Group deployment ....................................................................................................................... 29 How to sign into or out of Lync ....................................................................................30 How SfB / Lync Parameters Differ with User Profiles ...................................................31 Contacts, Corporate Directory and Presence ................................................................33 Beginning with R5.4 the user can view contact cards when browsing through groups. Select the Edit softkey when browsing through Contacts/Call Lists> SfB Contacts..>Groups .................... 33 DND Can be Removed from Menus ................................................................................34 Phone Lock ......................................................................................................................34 Quality of Experience (QoE) ............................................................................................35 Far Mute ............................................................................................................................36 Notification to Reregister ................................................................................................36 Logging Levels ................................................................................................................38 Appendix A: Base