2020 Business Plan DECEMBER 2019 Coquitlam’s integrated planning framework includes separate but complementary planning processes. These processes result in a set of integrated plans that support the overall vision and values of the City, and they enable us to align activities and resources to achieve the strategic goals and annual business plan priorities set by Council. The City of Coquitlam’s business plan lays out the organization’s highest priorities, to be initiated and/or completed in 2020. This plan is one of the key tools used by the City to ensure Council priorities are delivered in an effective and efficient manner. CITY OF COQUITLAM 2020 Business Plan In Coquitlam, the path to achieving our vision rests on our five strategic goals. Vision for 2032 Mission Coquitlam: Sustaining a high To serve the public interest quality of life for current and future through open, fair and accountable generations, where people choose to local government with a focus live, learn, work and play. on leadership, innovation and community priorities and strengths. Healthy Safe & Complete Local Economy Community & Neighbourhoods & Local Jobs Active Citizens Neighbourhood Planning Transportation Improvements, Community Amenities Four Corners Master Plan Initiatives & Issues Northeast Recreation Centre Housing Affordability Initiatives Fortis BC Pipeline Impact Planning Management Burke Mountain Neighbourhood Place Maillardville Construction Village Trans Mountain Pipeline Impact Southwest Arts & Heritage Centre Management City Centre Area Plan Planning City-Wide Parking Review Burke Mountain Land Sales and Arena Services Strategy Initiatives Marketing Cedar Drive Utility and Road Major Recreation & Cultural Planning Partington Creek Neighbourhood Facilities Strategy Plan Density Review Pitt River & Colony Farm Roads Public Safety Building and Grade Separation Impact Buchanan Square Upgrades Hazel/Coy Neighbourhood Plan Management Burke Mountain Discovery Centre CCAC Fitness Centre Expansion Pipeline Road Improvements and Upgrade Southwest Housing Review Local Road and Lane Paving PSLC Arena Three Expansion • Corridor Development Strategy Strategy Spani Pool Renewal Study • Housing Choices Expansion Ride-Hailing Implementation and Single-Family Review Sydney Avenue Development Site Municipal Boundary Road • Whiting Way/Appian Way (Burquitlam Lions) Initiatives Future Planning Area Sports Field Strategy Update Place Maillardville Seniors’ Business Development & Attraction Parks, Trails & Green Space Housing Feasibility Property Tax Initiatives Planning & Construction Heritage Management Strategy • Small Business Taxes Blue Mountain Park • Payment Options Protective Services • Online Homeowner Grant Sheffield Park Enhanced Road Safety Initiatives Economic Development Strategies Town Centre Park Improvements Community Mental Health Cottonwood Park Response Commercial Zones Review Coquitlam Crunch Trail RCMP Strategic Plan Renewal Improvements RCMP Safe Place Initiative Glen Park Phase Three | coquitlam.ca/bizplan Sustainable Services, LEGEND Environment Excellence Priorities: & Infrastructure in City Governance Priority: Initiatives that are most strongly supported as top priorities Environmental Sustainability Customer Service Initiatives for the current year because they meet Environmental Sustainability Plan Development Application the majority of the following criteria: Water Conservation Strategy Process Review • considerable budget impact; Corporate Website Update • human resource effort; Service Improvements & PRC Management System • significant Council or community Partnerships Replacement interest; YMCA Facility HR2020 Initiatives • dependence on external partners; • mandatory or legislated. Coquitlam Metro Vancouver Business Improvement Water Main #4 Committee Work Plan Priority: Initiatives that are supported Burke Mountain Joint School Policy Updates & Regulatory Reviews as priorities because they meet some /Park Site Planning of the above criteria, however, they Civic Lands Portfolio Strategy Centennial Turf Field may be deferred if circumstances Community Social Development Coquitlam Diking District throughout the year dictate. Initiatives Brunette Interchange • Childcare Strategy : Priority Initiatives that are important • Supportive Housing but may be deferred if time and City Assets & Infrastructure • Multiculturalism resources are not available. Austin Works Yard Renewal Collective Bargaining Neighbourhood Enhancement Departments by Colour Projects Development Application CITY MANAGER/DEPUTY CITY Financial Contribution Review • Parks Revitalization MANAGER & INCLUDES FIRE/RESCUE • Public Works Wood Frame Building Regulations ENGINEERING & PUBLIC WORKS Innovation Centre Usage Study Finance Review—Operating Tied to Growth FINANCE, TECHNOLOGY City Radio System Cannabis Regulatory Framework & POLICE SERVICES Public Works Service Level Review PARKS, RECREATION & CULTURE Community Engagement Strategy PLANNING & DEVELOPMENT CIVIC LANDS & FACILITIES CITY OF COQUITLAM 2019 CITIZEN SATISFACTION SURVEY 98% of residents 96% residents say ranked their quality of life as they are very satisfied with the “good” or “very good”. level and quality of City services. Transportation is important to our residents! Transportation is the most important issue for 34% of Coquitlam residents. Quality/level of public transportation and traffic congestion are the most TRANSPORTATION frequently mentioned transportation issues. 40% 78% 73% 74% of residents of residents like to participate say electronic prefer to hear prefer to in consultation input from the City contact the through the methods are ENGAGEMENT + COMMUNITY + COMMUNITY COMMUNICATION COMMUNICATION via email. City by phone. website. important. Residents are most interested in learning about infrastructure (improvements/updates) and City spending/budgets | coquitlam.ca.