Oracle PaaS and IaaS Universal Credits Service Descriptions Effective Date: 10-September-2021 Oracle UCM 091021 Page 1 of 202 Table of Contents metrics 6 Oracle PaaS and IaaS Universal Credit 20 1. AVAILABLE SERVICES 20 a. Eligible Oracle PaaS Cloud Services 20 b. Eligible Oracle IaaS Cloud Services 20 c. Additional Services 20 d. Always Free Cloud Services 21 Always Free Cloud Services 22 2. ACTIVATION USAGE AND BILLING 23 a. Introduction 23 i. Annual Universal Credit 24 Overage 24 Replenishment of Account at End of Services Period 25 Additional Services 25 ii. Monthly Universal Credit (subject to Oracle approval) 25 Overage 26 Orders Placed via a Partner 26 Replenishment of Account at End of Services Period 26 iii. Pay as You Go 26 iv. Funded Allocation Model 27 Overage 27 Additional Services 28 Replenishment of Account at End of Services Period 28 3. INCLUDED SERVICES 28 i. Developer Cloud Service 28 ii. Oracle Identity Foundation Cloud Service 29 b. Additional Licenses and Oracle Linux Technical Support 29 c. Oracle Cloud Infrastructure Data Catalog 30 d. Oracle Cloud Infrastructure Data Transfer Disk 30 Your Obligations/Responsibilities and Project Assumptions 30 Your Obligations/Responsibilities 31 Project Assumptions 31 Export 32 Oracle Cloud Infrastructure - Application Migration 32 f. Oracle Cloud Infrastructure Console 33 g. Oracle Cloud Infrastructure Cloud Shell 33 Access and Usage 33 4. SERVICES AVAILABLE VIA THE ORACLE CLOUD MARKETPLACE 33 a. Oracle Cloud Services Delivered via the Oracle Cloud Marketplace 33 b. Third Party Products Available via the Oracle Cloud Marketplace 34 Oracle PaaS and IaaS Cloud Services categories 37 Oracle UCM V091021 Page 2 of 202 Oracle Analytics Cloud Services 37 Description 37 Customer Responsibilities 39 Service Activation, Measurement and Usage 39 Oracle Application Development Cloud Services 41 Descriptions 42 Service Activation, Measurement and Usage 48 Customer Responsibilities 50 BYOL Required Licenses 55 Oracle Content Management Cloud Services 56 Descriptions 57 Service Activation, Measurement and Usage 58 Third Party Web Sites, Platforms and Services for Oracle Web Center 58 Customer Responsibilities 59 BYOL Required Licenses 59 Oracle Data Integration Cloud Services 60 Description 61 Service Activation, Measurement and Usage 64 Third Party Web Sites, Platforms and Services 65 Customer Responsibilities 65 Oracle Data Management Cloud Services 68 Description 80 Service Activation, Measurement and Usage 88 Oracle Enterprise Integration Cloud Services 109 Description 109 Service Activation, Measurement and Usage 115 Third Party Web Sites, Platforms and Services 115 BYOL Required Licenses 116 Oracle Management Cloud Services 116 Description 117 Service Activation, Measurement and Usage 122 Oracle Security and Identity Cloud Services 124 Description 125 Usage Limits 127 Service Activation, Measurement and Usage 131 Third Party Web Sites, Platforms and Services 131 Customer Responsibilities 131 Oracle Compute Cloud Services 133 Descriptions 135 Service Activation, Measurement and Usage 136 Operating System 138 Oracle UCM V091021 Page 3 of 202 Oracle Network Cloud Services 138 Descriptions 142 Your Obligations 144 Oracle Cloud Infrastructure Edge Services 146 Your Obligations 147 Service Activation, Measurement and Usage 148 Oracle Storage Cloud Services 149 Description 151 Service Activation, Measurement and Usage 154 Oracle Data and AI Cloud Services 154 Description 155 Service Activation, Measurement and Usage 156 Third Party Web Sites, Platforms and Services 157 Customer Responsibilities 157 Not Discount Eligible Cloud Services 157 Description 158 Service Activation, Measurement and Usage 159 Oracle Cloud Infrastructure – Oracle Roving Edge Infrastructure 162 Description 162 Minimum Services Period, Service Activation, Measurement and Usage 163 Optional Subscription Cloud Services to Use with Universal Credits 165 Metrics 165 Description 165 Service Activation, Measurement and Usage 165 Free Oracle Cloud Promotion 166 Description 167 Oracle Cloud Policies and Pillar Documentation 168 Free Oracle Cloud Promotion - Universal Credits - Startup Accelerator 168 PARTS RETIRED AS OF 6/1/18 170 Oracle PaaS and IaaS Universal Credit for North America 170 Applicable Part # B88640 170 Eligible Oracle PaaS and IaaS Cloud Services 170 Oracle Cloud Policies and Pillar Documentation 170 Data Center Selection 170 Foundation Services 170 Activation, Usage and Billing 171 CREDIT PERIOD TYPES 171 1. Monthly Universal Credit 171 Overage 171 2. Pay as You Go 172 Orders Placed via a Partner 172 Replenishment of Account at End of Services Period 172 Oracle UCM V091021 Page 4 of 202 Bring Your Own License (“BYOL”) 172 Oracle Analytics Universal Credits for North America 173 Part # B88643 173 Eligible Oracle PaaS and IaaS Cloud Services 173 Oracle Cloud Policies and Pillar Documentation 174 Data Center Selection 174 Foundation Services 174 Activation, Usage and Billing 174 CREDIT PERIOD TYPES 174 1. Monthly Universal Credit 174 Overage 175 2. Pay as You Go 175 Orders Placed via a Partner 175 Replenishment of Account at End of Services Period 176 Bring Your Own License (“BYOL”) 176 Overage 176 RETIRED SKUs 178 Appendix A 192 appendix b 195 Oracle UCM V091021 Page 5 of 202 metrics 1,000,000 API Calls: is defined as 1,000,000 API calls or notifications (or combination thereof) incoming from a client to the Oracle Cloud Infrastructure API Gateway Service. Billing for partial 1,000,000 API calls will be prorated. 1,000,000 Calls per Month: is defined as 1,000,000 API calls or notifications consumed by any application built on the Oracle Cloud Service during a month. 10,000 Audit Records Per Target Per Month: is defined as 10,000 database audit records collected from a specific database target by the Oracle Cloud Service during a month. 1,000 Emails Sent: is defined as 1,000 emails that are accepted by the Email Delivery Cloud Service to receive and parse or to deliver to the end recipient in the billing period, where an email is defined as an electronic mail message, counted on a per recipient basis. A single email with 10 different recipients would be counted as 10 emails (e.g., 140,000 emails accepted, each with 2 different recipients would be charged 280 x $0.085= $23.80). For the purposes of Oracle Cloud Infrastructure - Notifications - Email Delivery Cloud Service, each 64KB portion of delivered data is billed as 1 email. For the purposes of Oracle Cloud Infrastructure – Notifications - Email Delivery Cloud Service, each 2MB portion of delivered data is billed as 1 email. The maximum message size of 10MB will be billed as 5 emails (e.g., 140,000 emails accepted at 10MB size, each with 2 different recipients would be charged 280 x $0.085 x 5= $119.00). 100 Entities Per Hour: is defined as 100 entities where each entity refers to a technical asset being managed or monitored, such as a server, database, application that resides either in the cloud and/or onpremise during a one hour period. Examples of entities include, but are not limited to: Host, Docker Container, SQL Server instance, MySQL instance, Oracle Database instance, WebLogic Server, Tomcat, Oracle Traffic Director Instance, custom created entity, etc. You have the ability to extend existing pre-defined entities and create Your own entirely custom entities. In extending pre-defined entities, a maximum of five (5) additional numeric time series is allowed. For custom entities, a total of 40 numeric time series are allowed (a numeric time series is a measurement of time associated with an entity, such as response time, transaction per second, CPU %, etc.). For the purposes of counting certain entity types, a conversion factor will be applied: One database Oracle Compute Unit (OCPU) will count as 1 entity. One database processor will count as 2 entities. One Application Performance Monitoring Agent (an “APM Agent”) will count as 15 entities. An APM Agent is defined as the data collector on a target application server being monitored, whether in the cloud or on-premises. 1,000 Events Per Hour: is defined as 1,000 events where an event is one distributed tracing span. A distributed tracing span describes the time it takes to complete an individual unit of work Oracle UCM V091021 Page 6 of 202 in the distributed system. Each distributed tracing span encapsulates an operation name, context information, a start and finish timestamp, a set of key value tags that can be used for annotation and key value logs that can be used to capture messages and debug information related to the span. 100,000 Events Per Hour: is defined as 100,000 events where an event is one distributed tracing span. A distributed tracing span describes the time it takes to complete an individual unit of work in the distributed system. Each distributed tracing span encapsulates an operation name, context information, a start and finish timestamp, a set of key value tags that can be used for annotation and key value logs that can be used to capture messages and debug information related to the span. 1,000,000 Function Invocations: is defined as 1,000,000 function invocations, where a function invocation is defined as a request received from a client to execute a single function. Oracle will charge You for the number of 1,000,000 invocation quantities used in a month. Billing for partial 1,000,000 invocation quantities will be prorated. 10,000 Gigabyte Memory-Seconds: is defined as 10,000 gigabyte memory-seconds, where a gigabyte memory-second is defined as the amount of RAM (GB) allocated to a function during its execution (S). Oracle will charge You for the number of 10,000 GB-S quantities used by all functions in a month. Billing for partial 10,000 GB-S quantities will be prorated. 1,000,000 Incoming Requests Per Month: is defined as a collection of 1,000,000 page hits over HTTP/S incoming from a client on the internet or CDN to the Web Application Firewall.