DOCUMENTS RELATING to ANY REPORT, INCLUDING BUT NOT LIMITED TO FD-302S, ELECTRONIC COMMUNICATIONS, AND INSERTS, RELATING TO ANY COMMUNICATION BY ANY PASSENGER ONBOARD ANY OF THE FOUR FLIGHTS HIJACKED ON 9/11/2001 FOLLOWING THE HIJACKING OF SUCH FLIGHT (INCLUDING VOICE MAIL MESSAGES AND CALLS TO THE SOMERSET COUNTY, PA EMERGENCY (911 OPERA TOR SERVICE). RESPONSIVE TO REQUESTS #35-13 [PACKET #5] *MOUSSAOUI RELATED MATERIAL SUBJECT TO THE NON-DISCLOSURE AGREEMENT* COMMISSION COPY 9/11 COMMISSION TASK FORCE DOCUMENT DELETION CODE! [As of August 11, 2003] "A" - SOURCE/INFORMANT INFORMATION - Information, the disclosure of which would tend to reveal the identity of an informant or source where confidentiality is expressed or implied. "B" - FBI TECHNIQUES AND/OR METHODS - Information on sensitive FBI techniques and/or methods which would impede or impair the effectiveness of that technique and/or method. "C" - NON-RELEVANT FBI CASE INFORMATION - Information neither relevant nor responsive to the Commission's requests. "D" - FBI PENDING CASE INFORMATION - Information which would impede or jeopardize a pending investigation of the FBI. "E" - STATUTORY - Information legally prohibited from release by statute. "F" - PRIVACY/SECURITY - Information, the disclosure of which would be an unwarranted invasion of the personal privacy or jeopardize the safety of law enforcement personnel and/or their family members Material redacted under this code includes (1) social security numbers; (2) date and place of birth; (3) home address and telephone numbers; (4) personnel cell phone and pager numbers "G" - FOREIGN GOVERNMENT INFORMATION - The identity of a foreign government and/or foreign service to include the names of foreign law enforcement employees/officials. FD.302(Re».l(MW>S) .,-xl/Responder/Famil9/11 F±rSt; . y ....--"" /' I Privacy FEDERAL BUREAU OF INVESTIGATION / j . Date/of traiiscription Q.9/1.9/2001 ..ALICE ANN HOGLAN, white female, Date of i Birth (DOB) I I I \r of MARK KENDALL BINGHAM, DOB May 22, 1970, was interviewed at Seven Springs Mountain Resort /in Champion, Pennsylvania (PA) . HOGLAN and her, family were there to attend ! memorial services for victims of United Flight 93, which crashed in ;PA on September 11, 2001. HOGLAN's son, MARK BINGHAM, was a passenger; on board that flight. After being advised of the identity of th'e interviewing Agent and the nature, of the interview, HOGLAN furnished the following, information:.' / j .HOGLAN is currently a flight attendant for United Airlines. Her home address is 1 / \a (CA), I 1 telephone number"! f HOGLAN has been living at the home of her brother (VAUGHN V. HOGLAN) sin£e March 2001, to help him and his wife (KATHY HOGLAN) with the care /of their young children (twins and triplets). VAUGHN and KATHY HQGLAN's homg address is/ \ On Tuesday, September 11, 20Q1,/ MARK BINGHAM called the Maclay Court residence at I I ALICE HOGLAN was resting at the time in the bedroom, where the telephone had been turned off. CAROL PHIPPS, a family friend who had been there overnight helping with the children, answered the phone in the kitchen. The phone rang maybe five times before PHIPPS picked it up because she thought one of the other family members would answer it. When PHIPPS picked up the phone, the line was dead, so she hung up. A moment later, the phone rang again. PHIPPS again answered the phone and heard a male voice (later determined to be MARK BINGHAM) say, "Get Kathy or Alice quickly!" PHIPPS asked the caller, "Is this Lee?" The caller responded, "No. Get Kathy or Alice quickly." No other information was provided to PHIPPS. ALICE HOGLAN then heard PHIPPS proceed down the hallway to get KATHY HOGLAN, ALICE HOGLAN's sister-in-law. ALICE HOGLAN then heard KATHY talking on the phone. She heard KATHY say, "We love you too Mark. Let me get your mother." investigation on 09/17/01 u Champion, PA File* 265D-NY-280350-302 . Date dictated 09/18/01 SAI 9/11 Law Enforcement Privacy | documjntaiqiams neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned FD-302a(Rev. 10-6-95) 265D-NY-280350-302 Continuation of FD-302 of ALICE ANN HOGLAN On 09/17/01 , Page KATHY HOGLAN then alerted ALICE HOGLAN. She said, "Alice, come talk to Mark. He's been hijacked," or words to that effect. When ALICE HOGLAN got on the phone, her son said, "Mom, this is MARK BINGHAM" (he stated both his first and last names) followed by, "I want to let you know I love you. I love you all." ALICE HOGLAN told her son that she loved him too. BINGHAM then said, "I'm on a flight from Newark to San Francisco and there are three guys who have taken over the plane, and they say they have a bomb. I'm calling you from the air phone." ALICE HOGLAN then asked, "Who are they Mark?" BINGHAM was distracted and did not answer. ALICE HOGLAN was not sure if her son had heard the question. There was an interruption for approximately five seconds. BINGHAM then stated to his mother, "You've got to believe me. It's true." ALICE HOGLAN responded, "I do believe you Mark. Who are they?" There was another approximate five-second pause, similar to the first, wherein ALICE HOGLAN heard activity and voices in the background. People were murmuring. There were no screams. ALICE HOGLAN got the impression that her son was distracted because someone was speaking to him. Then the phone went dead. ALICE HOGLAN estimated that her son was on the telephone line for a total of three minutes: roughly a minute and a half with CAROL PHIPPS (including the time it took her to get KATHY HOGLAN on the line), about 30 seconds with KATHY HOGLAN, and about a minute with ALICE HOGLAN. The call originated at about 6:40 or 6:45 a.m., Pacific Daylight Time, and lasted roughly three minutes. HOGLAN noted that while the times were estimates, her account of the conversation was nearly verbatim. Throughout the entire call, her son sounded calm, controlled, matter-of-fact, and focused. After getting off the phone, ALICE HOGLAN dialed 911 to report what had occurred. She was patched through to the San Francisco Division of the Federal Bureau of Investigation (FBI), where she spoke with Special Agent (SA) I | Two FBI Agents were subsequently sent to HdGLAN's house. Shortly thereafter, ALICE HOGLAN and her family saw ..televised reports that United Flight 93 had crashed. BINGHAM was traveling on business to establish a new office on the East Coast for his California-based Public Relations firm. His mother was, expecting his return to San Francisco on September 14, 2001, 9/11 Law Enforcement Privacy REQ. 835-13 J 000000224 FD-302a (Rev. 10-6-95) 265D-NY-280350-302 Continuation of FD-302 of ALICE ANN HOGLAN '_ , On 09/17/01 , Page but was not surprised to learn he was returning on the llth instead. In this respect, ALICE HOGLAN noted that her son maintained a fluid schedule and was a frequent-flyer. REQ. #35-13 000000225 i9/ll First FD-302 (Rev. 10-6-95) iResponder/Family IPrivacy -1- FEDERAL BUREAU OF INVESTIGATION Dal* of transcription 09/20/2001 FRED No Middle Name (NMN) FIUMANO. Idate of birthT /was interviewed at the above address. After being advised of the identity of the interviewing agents and the nature of the interview, he provided the following: FIUMANO had a long term relationship with MARION BRITTON, but they did not live together. FIUMANO and BRITTON had dinner together on the night of 09/10/01 which is the last time: that FIUMANO saw BRITTON. On the morning of 09/11/01, BRITTON took a <?ar service from her residence in Brooklyn, New York to Newark Airport to depart at 8:00am on United Airlines flight #93 to San Francisco. BRITTON was traveling to San Francisco in relation to her employment with the United States {U.S.) Census Bureau, New York, New York. fcRITTON was traveling with Ms. MARTINEZ, who was also an employee of the U.S. Census Bureau in New York and in charge of computers for that agency. BRITTON did not want to go on the trip, but did it as a favor to; MARTINEZ. At approximately 9:30am or 9;45arti on 09/11/01, BRITTON called FIUMANO at telephone number I 1 In substance the conversation was as follows: BRITTON said her plane was hijacked and told FIUMANO to take down the phone...number I I FIUMANO ..told.her not--to worry because they would probably just take her to some 9/11 other country. BRITTON said the hijackers had cut two passengers Personal throats.., FIUMANO told her that two planes had crashed into the World Privacy Trade Center, and. .B.RITTON responded that she knew. BRITTON said they were turning and going to crash. FIUMANO then heard a lot of screaming and then the phone went dead. FIUMANO immediately tried to call BRITTON back at £ J but got a message to the effect that the phone was not in service. Given the phone number BRITTON had given him, FIUMANO assumed she had borrowed a cell phone from another passenger. BRITTON's personal cell phone number was (917) 842-2697. During the phone conversation with FIUMANO, BRITTON did not mention any identifying information about the hijackers, how many there were, how they were armed, where they currently were on the plane, who was currently flying the plane, where the plane's destination was, or what other passengers investigation on 09/17/2001 at Richmond Hill, New York File* 265A-NY-28035Q-302 Date dictated N/A SA I I ri 71 9/11 Law Enforcement Privacy by ^A I I S do||13§!Lc£I3[lins neither recommendations nor conclusions of the FBI.