Wolf.Index.qxd 5/28/03 7:24 PM Page 673 Index Symbols and Numbers alcdiag command, 453–455 backup and recovery, 494 #DIV?0!, Excel error codes, 191 dcdiag tool, 460–463 #N/A, Excel error codes, 191 Directory Services Restore Mode, 152 #NAME, Excel error codes, 191 Domain and Trusts snap-in, 457–458 #NULL!, Excel error codes, 191 domain controllers, 480–484 #NUM!, Excel error codes, 191 GPOs, 487–491 #REF!, Excel error codes, 191 gpresult command, 463–464 #VALUE!, Excel error codes, 191 gpupdate command, 464–465 [ ] (optional parameter), 51 nltest command, 465–466 | (pipe symbol), 51 ntdsutil tool. see ntdsutil tool < > (required parameter), 51 RAS servers, 428 1394 port, 219–220, 503 replication, 484–487 “4-5 Rule”, 214 Replmon, 476 Resultant Set of Policy, 476–480 A Schema snap-in, 458–460, 492–493 Sites and Services snap-in, 458 ABRs (area border routers), 436 trusts, 493 Access control lists (ACLs), 453, 497–498 Users and Computers snap-in, 456–457 Access errors, 183–188 Windows Server 2003 enhancements, Compact and Repair tool, 184–185 452–453 database tables, 187–188 Active Directory, architecture, 443–453 macros or modules, 187 domain controllers, 447–448 manual repairs, 185–187 domains, 444–446 overview of, 183–184 forests, 444–446 reports, 186–187 functional levels, 449–452 ACK (acknowledgement), 68 GPOs, 449 ACLs (access control lists), 453, 497–498 organizational units, 446 acldiag tool, 453–455, 497–498 sites, 446–447 ACPI (advanced configuration and power Active Directory Domains and Trusts, interface), 625 457–458, 493 Active Directory, 453–480 673 Wolf.Index.qxd 5/28/03 7:24 PM Page 674 674 Index Active Directory Schema, 458–460, Analysis, defragmentation vs., 638 492–493 Analysis Report, Diskeeper, 639, 641 Active Directory Sites and Services, 458 Antivirus software, 35–36 Active Directory Users and Computers APIPA (Automatic Private IP Addressing) overview of, 456–457 NAT servers, 432 RIS server management, 389 overview, 26–27 troubleshooting DFS roots, 387 Windows 2000 DHCP, 324 troubleshooting Terminal Services, Application Failure Rating (AFR), 383–386 TechTracker ITX, 663 Active Network Monitor Application Recovery tool, 173–174 collecting diagnostic information, 654 Applications. see also Network services installing, 653–654 analyzing current environment, 36–37 overview of, 652–653 compatibility, 169–171 Active Ports, SmartLine, 654–655 disabling during startup, 132–133 Active Registrations folder, WINS snap-in, logs, 111 303 overview, 5–6 Active Server Watcher, SmartLine, printing, 380–381 656–657 process-oriented corrective action for, Add Driver (prndrvr.vbs-a) command, 43 366–367, 590–591 shutdown, 158 Add or Remove Program Licenses Wizard, terminal server sessions, 386 645–647 uninstalling with msicuu, 133–134 Address Resolution Protocol (ARP), uninstalling with System Restore, 59–60, 498–499 145–149 addsw command, bootcfg, 218–219, ARC (Advanced RISC Computing), 501–502 213–216 Administrators Architecture application compatibility and, 169 Active Directory. see Active Directory, device model numbers, 163 architecture Network Monitor and, 75–78 DHCP. see DHCP (Dynamic Host printer configuration, 379 Configuration Protocol), architecture RIS server authorization, 352 disk subsystems. see Disk Subsystems, takeown (taking file ownership), 98–99, architecture 602 DNS. see DNS (Domain Name Service), terminal server session problems, 386 architecture uptime command, 90 RRAS. see RRAS (Routing and Remote Advanced configuration and power inter- Access Service), architecture face (ACPI), 625 WINS, 297–302 Advanced RISC Computing (ARC), Area border routers (ABRs), 436 213–216 ARP (Address Resolution Protocol), Advanced tab, DNS server properties, 59–60, 498–499 260–262 arp command, 59–60, 498–499 Advanced TCP/IP Settings, WINS, ASBR (autonomous system boundary 313–315 router), 436 AFR (Application Failure Rating), ASR (Automated System Recovery), TechTracker ITX, 663 127–129 Alerts, 104–107, 526–529 Asynchronous backups, 343 Wolf.Index.qxd 5/28/03 7:24 PM Page 675 Index 675 ATM (asynchronous transfer mode), firmware problems, 37–38 399–402, 499–501 shutdown failures, 158 atmadm command, 399–402, 499–501 viewing version with MSinfo32, 112 Audit logging, 330–337 viewing version with systeminfo, 107 authoritative restore command, 468–469, Block inheritance, 489–490 494 blue-screen of death. see Stop errors (blue Authorization failure, 332–333, 337 screens) AutoCorrect Backup utility, 204–208 Boot devices Automated System Recovery (ASR), inaccessible, 625–626 127–129 Stop 0x0000007B error, 249–250 Automatic Private IP Addressing. see Unmountable Boot Volume (Stop APIPA (Automatic Private IP 0x000000ED), 631 Addressing) boot information negotiation layer (BINL), Automatic Recovery, 174–175 390 Autonomous system boundary router Boot logging (ASBR), 436 enabling, 151 Recovery Console and, 155–156 shutdown failure and, 158–159 B Boot sector, 213, 241–242 B-node (Broadcast node), 23 Boot-Time Defragmentation, Diskeeper, Backups 640–641 Active Directory, 494 bootcfg commands, 217–225 Automated System Recovery, 128 addsw, 218–219, 501–502 DHCP, 324 copy, 219, 502 recovering Access database from, 183 dbg1394, 219–220, 503 recovering DHCP database from, debug, 220–221, 503–504 343–346 default, 221, 504 recovering WINS database from, delete, 222, 504–505 319–322 editing boot.ini after failure with, 216 shadow copies vs., 143 ems, 222–223, 505 WINS, 309 overview of, 217–218 BACP (Bandwidth Allocation Control query, 223, 506 Protocol), 395 raw, 223–224, 506 BAP (Bandwidth Allocation Protocol), 395 reference guide, 501 Bare metal restores, 128 rmsw, 224–225, 506–507 Basic disks, 212, 239–240, 538 timeout, 225, 507 Basic Input Output System. see BIOS boot.ini file, 213–217 (Basic Input Output System) BOOTP forwarding behavior command, fsutil, 216, 226–229, DHCP discover packets and, 26 529–530 DHCP relay agents vs., 342 Best compression, TightVNC Viewer, 123 DHCP server not responding, 337 Binary conversion, 13–14 BOOTP.Microsoft user class, 328 BIND servers, 262, 292–293 Broadcast node (B-node), 23 BINL (boot information negotiation layer), Broadcasts 390 DHCP, 26, 342 BIOS (Basic Input Output System) DNS, 19, 22 analyzing settings, 32 Browse function, WINS, 313 Wolf.Index.qxd 5/28/03 7:24 PM Page 676 676 Index BSOD (blue-screen of death). see Stop Client and Gateway Services for NetWare, errors (blue screens) 353–356 Client-servers, 127–149 application compatibility, 169–171 C Automated System Recovery, 127–129 Caching devices, 159–164 caching-only servers, 254 displays, 166–167 clearcache DNS command, 268–269 driverquery command, 129–131 cacls command, 95–97, 507–509 faxes, 164–166 Canonical Name (CNAME) records, 254 Internet Connection Sharing, 167–169 Capture Buffer, Network Monitor, 77–78 msconfig command, 131–133 Capture Filter, Network Monitor, 78 msicuu command, 133–134 Capture, Network Monitor, 77 Online Crash Analysis, 134–135 Capture Trigger, Network Monitor, 78 OS installation, 156–157 Case sensitivity, command switches, 62 Recovery Console, 152–156 Cell error codes, Excel, 191 Remote Assistance, 139–140 Challenge Handshake Authentication Remote Desktop, 135–139 Protocol (CHAP), 394 Shadow Copy, 141–145 change command, pagefileconfig, 80–81, System Restore, 145–149 581–582 system shutdown, 157–159 Change Journal, 236–239, 536–537 system startup, 149–152 Chaos class, DNS records, 277 WINS, 299 CHAP (Challenge Handshake Client Services for NetWare. see CSNW Authentication Protocol), 394 (Client Services for NetWare) check command, netsh wins server, Clients 307–308, 567–568 DNS, 252, 262, 287–288 check database command, 307–308, 567 NAT, 431 check version command, 308, 567 RIS, 352–353 chkdsk command WINS, 313–315 chkntfs disabling, 52, 510 Clients, DHCP Data Bus Error (Stop 0x0000002E), 622 alternate configuration feature, 324 overview of, 51–53 leases, 337 reference guide, 509 overview of, 334–336 Stop 0x00000023/Stop 0x00000024 RAS server and, 340–341 errors, 246, 621 Clients, RAS chkntfs command connections, 426 overview of, 52–53 RAS server, 428 reference guide, 510 RAS server network, 429 Circular troubleshooting, 41 route command, 422–424 Classes, AD schema, 492 RRAS snap-in, 424 Classes, DHCP CM (Connection Manager) tracing features of, 324 enabling/disabling, 406 user, 328 generating RAS Diagnostic Report, vendor, 327 408–409 Classful addressing, 15 showing status of, 406 clean command, dfsutil, 356–357, 515 CNAME (Canonical Name) records, 254 clearcache command, 268–269 Wolf.Index.qxd 5/28/03 7:24 PM Page 677 Index 677 Codes, error. see Device Manager, error ctrl key, 452 codes Custom.dic files, 207 COM add-ins, 203 Command Prompt, Safe Mode with, 151 compact command, init, 309, 319, 321, 569 D Compaction DACL (discretionary access control), Compact and Repair tool, 184–185 95–97, 507–509 recovering WINS databases, 309, Data Registry key, 201 319–322 dbg1394 command, bootcfg, 219–220, 503 Compression dcdiag tool Ghost vs. RIS, 352 overview of, 460–463 TightVNC Viewer, 123 reference guide, 510–513 Computer Management snap-in troubleshooting domain controllers, 480 Disk Management access, 56–57 DCPromo, 481 File Replication Service status, 484 debug command, bootcfg, 220–221, overview of, 110 481–482, 503–504 Computers, comparing settings on, 38 Debugging Configurations tab, TechTracker ITX, 663 dbg1394 command, 219–220, 503 Configure Database Wizard, Sitekeeper, debug command, 220–221, 481–482, 644 503–504 Conflict detection, 328–329, 343 debug logging, 263, 264–265 Connection Manager. see CM (Connection