The Government of Ontario Good Control v2.3.53.62 • Good Proxy v2.3.53.69 • GEMS v2.2.22.25 The Government of Ontario Contents Preface .......................................................................................................................................................................................... 5 Good for BlackBerry ............................................................................................................................................................... 6 About Blackberry Enterprise Server (BES) 12 ............................................................................................................. 6 Installing BlackBerry Enterprise Server 12 (BES 12)................................................................................................ 6 The Government of Ontario BES12 Environment ...................................................................................................... 7 Unique BES12 Installation Conditions ........................................................................................................................ 7 Key Points of the BES12 Installations ............................................................................................................................. 8 Set the NIC Binding Order ................................................................................................................................................... 8 Stop all network interfaces ............................................................................................................................................ 10 About Service Principal Names ........................................................................................................................................ 11 Edit Mode Switches .......................................................................................................................................................... 11 Edit Mode Modifiers ..................................................................................................................................................... 11 Query Mode Switches ...................................................................................................................................................... 12 Query Mode Modifiers ................................................................................................................................................. 12 Network Interface Card (NIC) and TCP/IPv4 Properties ................................................................................... 12 Create the SRP ID and Authentication Key ........................................................................................................ 13 Primary BES 12 Core Server Installation: B – MSG41 ........................................................................................... 16 Primary BES 12 Management Console, B – MSG46, Database information ................................... 18 Primary BES 12 Management Console, B – MSG46, Component Selection ................................... 20 Secondary BES 12 Core Server, B – MSG42, Component Selection .................................................. 21 Primary BES 12 Management Console, B – MSG46, Setup Type ........................................................ 22 Secondary BES 12 Core Server, B – MSG42, Setup Type ....................................................................... 23 Primary BES 12 Management Console, B – MSG46, Installation Summary ................................... 25 Secondary BES 12 Core Server, B – MSG42, Installation Summary .................................................. 26 Primary BES 12 Management Console, B – MSG46, Console Addresses ......................................... 27 Uninstall the Primary BES 12 Core Server: B – MSG41........................................................................................ 30 Reinstall the Primary BES 12 Core Server: B – MSG41 ........................................................................................ 32 Secondary BES 12 Management Console, B – MSG47, Component Selection .............................. 34 Third BES 12 Core Server, B – MSG43, Component Selection ............................................................. 34 Secondary BES 12 Management Console, B – MSG47, Setup Type .................................................. 36 Third BES 12 Core Server, B – MSG43, Setup Type .................................................................................. 36 Third BES 12 Core Server, B – MSG43, Installation Summary ............................................................. 39 BES12 Conclusion ................................................................................................................................................................. 43 About GOOD ............................................................................................................................................................................. 44 BlackBerry’s Good Collaboration Suite ......................................................................................................................... 44 BlackBerry’s Good Dynamics Implementation .......................................................................................................... 44 1 The Government of Ontario Server Infrastructure ............................................................................................................................................................. 45 Good Dynamics Client Server Environment ................................................................................................................ 46 Data Backup and Recovery for Good Upgrades ....................................................................................................... 46 Database Backup: gcdb .................................................................................................................................................. 46 Server Backup ..................................................................................................................................................................... 46 Installing Good Control (GC) on the Primary Server ............................................................................................... 47 Good Control (GC) Installation ......................................................................................................................................... 48 Secondary GC Server B-MSG58 Installation Cluster Query .................................................................... 53 Secondary GC Server B-MSG58 Installation Registration ....................................................................... 54 Installing Good Proxy (GP) on the Primary Server .................................................................................................. 59 The Good Control and Good Proxy Module Contrast ......................................................................................... 59 Good Proxy TCP/UDP Port Expansion and Commands ............................................................................... 60 Installing Good Proxy on the Good Control Primary Server ................................................................................ 60 About BlackBerry’s Good Enterprise Mobility Server (GEMS) ............................................................................ 70 GEMS Architecture ................................................................................................................................................................ 70 GEMS Installation ................................................................................................................................................................... 72 GEMS Upgrades ................................................................................................................................................................. 72 Beta Upgrades .................................................................................................................................................................... 72 Additional Upgrade Considerations ....................................................................................................................... 72 GEMS Dashboard Supported Browsers ............................................................................................................... 73 Installing GEMS ....................................................................................................................................................................... 73 Configuring GEMS Services ............................................................................................................................................... 91 Mail: Push Notification System (PNS) ...................................................................................................................... 91 Mail: Database Configuration ....................................................................................................................................... 91 Mail: Database Connectivity Issues ............................................................................................................................ 92 Mail: Microsoft Exchange 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