Kofax Communication Server TC/LINK Technical Manual Version: 10.3.0 Date: 2019-12-13 © 2019 Kofax. All rights reserved. Kofax is a trademark of Kofax, Inc., registered in the U.S. and/or other countries. All other trademarks are the property of their respective owners. No part of this publication may be reproduced, stored, or transmitted in any form without the prior written permission of Kofax. Table of Contents Preface.........................................................................................................................................................11 Related Documentation............................................................................................................................... 13 Chapter 1: Overview................................................................................................................................. 14 System Environment.........................................................................................................................14 Operation.......................................................................................................................................... 15 TC/LINK Interaction with TCSRV.......................................................................................... 15 TC/LINK Communication (as a gateway between KCS and Mail Server).............................15 System Interfaces.............................................................................................................................16 TC/LINK – Kofax Communication Server..............................................................................16 TC/LINK – Mail Server.......................................................................................................... 16 Poll Cycle...............................................................................................................................16 Addressing........................................................................................................................................ 17 Addressing from KCS to Mail................................................................................................17 Addressing from Mail to KCS................................................................................................17 TC/LINK Address Mapping....................................................................................................18 Chapter 2: Product Description...............................................................................................................19 Message Transfer.............................................................................................................................19 Mail Originator Mapping................................................................................................................... 24 Notifications.......................................................................................................................................26 Notifications into Mail.............................................................................................................26 Notifications from Mail........................................................................................................... 32 Costs for Send Orders to Mail.............................................................................................. 34 Attachments...................................................................................................................................... 34 Order of Attachments............................................................................................................ 34 Printing Attachment on First Fax Page................................................................................. 34 Attachment Names................................................................................................................ 35 Code Pages......................................................................................................................................36 Link Using KCS Code Page UTF-8...................................................................................... 37 Link Using KCS Legacy Code Page.....................................................................................37 Message Text....................................................................................................................................39 Message Subject.............................................................................................................................. 39 RTF Message Bodies.......................................................................................................................40 Standard Handling................................................................................................................. 40 Handling with CompatibilityOldContent = 1...........................................................................41 3 Kofax Communication Server TC/LINK Technical Manual Advanced RTF Conversion................................................................................................... 42 Text Directives.................................................................................................................................. 43 ++INC, ++CVR.......................................................................................................................44 ++TO, ++CC, ++BCC, ++FROM........................................................................................... 45 ++COST................................................................................................................................. 46 ++DATE, ++TIME...................................................................................................................47 ++PRIO, ++PRIOTO, ++PRIOCC..........................................................................................47 ++HL.......................................................................................................................................48 ++A4H, ++A4Q, ++BDH, ++BDQ..........................................................................................48 ++LF0 to ++LF3, ++ BS0 to ++BS3......................................................................................48 ++XLAT.................................................................................................................................. 48 ++PW..................................................................................................................................... 48 ++REF.................................................................................................................................... 49 ++NOTIF................................................................................................................................ 49 ++LD.......................................................................................................................................49 ++DIGISIGN........................................................................................................................... 49 Text Directives in Binary Attachments...................................................................................50 Image Format Conversions.............................................................................................................. 51 Problems Directory................................................................................................................ 52 Sending from Mail to KCS.................................................................................................... 53 Sending from KCS to Mail.................................................................................................... 59 Binary Format Conversions (TC/DC)............................................................................................... 66 Alternative Representations of Binary Attachments..............................................................67 Full Text Index for Binary Attachments................................................................................. 68 Option: Color PDF Alternative for Attachments and RTF Body Text............................................... 69 Enable Creation of Advanced PDF Attachments in TCLINK................................................ 69 Conversion Result..................................................................................................................69 Receiving Link........................................................................................................................70 Restrictions.............................................................................................................................70 Prerequisites.......................................................................................................................... 71 Installation.............................................................................................................................. 71 Performance...........................................................................................................................71 Option: TIFF Alternative for Attachments.........................................................................................72 Registry.................................................................................................................................. 72 Use-Case Definitions............................................................................................................