From global Participation to local Universal design Co-creation Cros-sectral colabration Handbook for Demography Age-Friendly Communities Ageism Age-Friendly Communities N Unive L rsal d O IG es ign C S /o A E u n td L D o ti o K a o L e r N r a A c r - e O S o a c s W R d L E n a V E I n D o N i t G a U E c i n A full life n u a l m – all your life P m o C g n T i ra s n u o sp H or t n io pat Social partici CO-CREATION Universal Local Age-friendly Co-creation design knowledge communities Content 05 Introduction 06 How to get started 08 Planning for an age-friendly community 12 Communication and co-creation – prerequisites Editors: Anne Gamme and Anne Berit Rafoss – The Norwegian for age-friendly development Association of Local and Regional Authorities We thank all contributing writers: 26 How to design age-friendly communities Elin Wetås Jara – The Norwegian Association of Local and Regional Authorities – Regional office – West Kent Geirmund Dagsland Håkull – Municipality of Haugesund 36 Transport in age-friendly communities Marianne Aas – City of Oslo Solveig Dale – Municipality of Trondheim Sigbjørn Spurkeland – The Norwegian State Housing Bank 46 Social participation Aina Tjosås – ABO plan og arkitektur Heidi Karsrud Nordal – City of Oslo Line Spikkeland – The Norwegian Association of Local and 56 Housing and an ageing society Regional Authorities Christian Hellevang – The Norwegian Association of Local and Regional Authorities Anne Johanne Enger – The Norwegian Association of Local and Regional Authorities Graphic Design: Ståle Hevrøy, Bly. Printing: Byråservice. Publication date: 1. editon, 2020 IMPORTANT NOTICE! Links to relevant sites can be found in ISBN 978-82-93100-75-1 the digital version on KS’ home page. (Norwegian only) This booklet was published by KS. The Norwegian Association of Local and Regional Authorities (KS) is the organisation for all local governments in Norway. KS is Norway’s largest public employer organisation. All of the country’s 356 municipalities and 11 county councils are members, in addition to 500 municipal, intermunicipal and county council 3 enterprises. Preface If I am typical of the hard-pressed, time-poor, but ambitio- that I can spot a winner, by which I mean it’s not that often us reader of this report, then you will be keen to discover that one is hugely impressed by the creativity, drive and new knowledge, check-in on what is state-ot-the-art in our commitment that are features of the Norwegian age-friendly discipline and be prompted to form new thoughts about programme. So you will be thrilled with this handbook. what you might do better, differently, or if you are lucky, just the same. In my experience very few of us fall into this last Over the last two years I have planned to join you in Oslo category, and I can say with some certainty that this group on more than two occasions, but circumstances have will total zero (or fewer) when it comes to this wonderful meant that I have only been able to speak with you via the publication. internet. There is nothing more that will cheer me than for us to meet up, in the flesh, to marvel at your achievements I am a bit of a veteran of the ageing scene and I like to think and make plans to create better places for us to live. Paul McGarry Assistant Director Greater Manchester Combined Authority, Greater Manchester Ageing Hub Photo: Adobe Stock “I have no desire to be- come younger, but I very much want to get older!” Odd Grann, 87, age-friendly ambassador, Oslo Introduction The proportion of older people in the population is increa- The national strategy for an age-friendly society: “More sing all over the world, presenting challenges as well as years – More Opportunities” was launched in 2016. It was opportunities. In Norway, the number of people over the followed up in 2018 with a quality reform for older people age of 70 will increase from today’s 670 000 to about “A full life – all your life”. The programme for an age-friendly 1.7 million by 2060. That means that every fifth citizen Norway is part of the reform and as part of this initiative KS will be over the age of 70 by 2060. Today, the proportion is developing a model for age-friendly development and a is one out of eight. network for age-friendly communities. The fact that we live longer, and that older people constitu- Through strategic planning, cross-sectoral efforts and te a larger part of the population, is a positive development, involving older people, municipalities will strengthen existing forcing us to rethink and be innovative. Developing age- initiatives and services, and develop new age-friendly initi- friendly communities is all about facilitating environments, atives that contribute to postponing the need for services so as to enable older people to be able to live at home as long as they wish, participate in activities of their choice, “The fact that we live longer, and that be mobile, and experience their surroundings as accessible and safe. In order to make this happen, we need to work older people constitute a larger part of the across sectors and levels. population, is a positive development forcing Developing age-friendly communities is closely linked to us to rethink and be innovative.” the UN Sustainable Development Goals, with a focus on cross-sectoral collaboration, inclusion and involvement. and institutions. Age-friendly and intergenerational activities The World Health Organization (WHO) has established a may also combat ageism and contribute to more positive global network for cities and communities that want to attitudes towards ageing and older people. become more age-friendly. Municipalities are already working on the topics covered in WHO defines age-friendly communities as cities and this handbook in many different ways. Our objective has municipalities that: been to provide good examples and new suggestions that • Recognise diversity among older people may be useful for age-friendly development in the muni- • Promote inclusion of older people cipalities. The handbook and the focus areas have been • Value the contribution older people make to society developed in collaboration with municipalities participating • Respect the decisions older people make in the network for age-friendly communities, as well as • Expect and respond to age-related needs and experts in KS, municipalities and national organisations. preferences The network is financed by the Government. 5 At an overall level, when developing age- friendly communities, the process described in “Roadmap for age-friendly development” by KS can be useful. It divides the process into stages: 1. Secure commitment from the municipality, the politicians, the senior citizen council/civic organisation and create a cross-sectoral project team How to get started? 2. Insight into where we are, what others do, our preferences and dreams and what is possible and most important to our municipality 3. Develop solutions, refine good ideas and secure a mandate to move forward 4. Pilots to test solutions 5. Transition to operation, implement new ways of planning and initiating measures, in line with lessons learned throughout the process 6. New practices where age-friendly initiatives are developed through involvement and integrated in our regular day-to-day business 6 The Roadmap and dialogue tools are available in full in the digital version of this handbook, on www.ks.no. (Norwegian only) In the preliminary stages, “Tools for Dialogue A good starting point can be to ask the question: in Strategic Public Health Work” (KS) can help What sort of local community would I like to grow uncover challenges and opportunities by old in? following these four steps: A local community: 1. Current situation – create a common under- • Where I can engage and participate fully in every- standing of the challenges thing that is going on in the community • Where I can easily get to where I want to go, when 2. Challenges – overview of the obstacles I want to go 3. Opportunities – identify potential opportunities • Where I can access great quality healthcare and 4. Action Plan – activities and priorities other services without difficulty • Where I can have a say in what happens in my When you begin developing initiatives, the WHO main county or city if I wish to stages can be useful: • Where I feel safe and secure Mapping – planning – implementing – evaluating • Where I can live a healthy and active life • Where young and old interact and get along It is important to start by mapping already implemented and planned initiatives, which can be (SOURCE: AGE- FRIENDLY CITIES AND COUNTIES considered part of age-friendly development. You PROGRAMME HANDBOOK, IRELAND 2014) can, for instance, send out a form to municipal sectors and departments, requesting feedback on which measures they have implemented targeting older people. The mapping might provide information on priorities and possible stakeholders when developing an age-friendly community. 7 Planning for age-friendly communities Through strategic planning, we facilitate age-friendly development in the short-and long term. Smaller initiatives can be developed and implemented quickly, through collaboration across sectors. Photo: Fredrik Naumann/Felix Features Photo: Fredrik All municipal sectors are governed by a strategic planning framework – such as planning strategies, municipal master plans, municipal sub-plans and thematic plans. Elected representatives set the course for the development of a community in the short- and long term. The municipal ad- ministration develops the content of the plans and imple- ments measures when the plans have been adopted.